Back

Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.8
863 Reviews

863 Reviews of Donalson Chevrolet Buick GMC - Service Center

Sort by
June 15, 2023

Donaldson is easy to work with and always meets the needs of their customers. I will recommend them to all my friends. More

by MHERRING2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latricia Chambliss, Kyle Wyant, Eric Williamson
June 15, 2023

Great sales and service department. I’ve purchased 4 trucks from this dealership. I plan to buy my next one from there. More

by SMOKYBOWTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latricia Chambliss
June 12, 2023

Donaldson is a very friendly place to go for my appointment. People are very courteous and friendly and helpful. More

by Sue sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Judalet, Daniel Russo, Latricia Chambliss, Jason Ortgies, Joe Isbell, Eric Williamson
June 12, 2023

I brought my vehicle in because the radio was not working properly. After the technician installed my new radio he did not reset any of my stations or reset my phone. My husband and I both have worked at More

by myrtishenson
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janna Weatherspoon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Balsimo
June 11, 2023

Always professional service Dept. Friendy helpful and fast from the time you drive up till the job is done. More

by djschichtel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

Employees are quick to take care of me, treated very fair. Made a fair deal buying my new car More

by theperrycats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

Work was performed in a timely manner , however waiting on the radio to come in sucked More

by WALTJFORBES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

I’m just writing words here to see if anyone really reads this 15 word minimum. More

by David.E.Broussard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Ozan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Judalet, Daniel Russo, Billy Allen, Dawne Martin, Eric Williamson
June 07, 2023

Friendly people who got my repairs on my vehiclefdoei. A timely and professional manner I would recommend anyone to use them. More

by JillR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Ozan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

My very first visit. Curb appeal was above average (no visible trash-very clean throughout). Scheduling vs actual time line at the service department was accurate. Only r More

by chris.cerrato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

chris.cerrato responded

Very pleased as a first time visitor to this dealership.

...
37
...