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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.8
863 Reviews

863 Reviews of Donalson Chevrolet Buick GMC - Service Center

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June 21, 2023

They did a great job on my truck, found the issue with my transmission and fixed it More

by james.d.kinter
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2023

My son took the truck in and he said the service was quick and easy. Thank you More

by David Woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
June 19, 2023

I'm happy with the service I've received but I'm not happy with the waiting list to do a simple oil change. One week. This type of service should be faster. More

by awnegrete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2023

Jana Rocks ! In and out in less than an hour. Alex Donalson is running a finely turned machine More

by a.grider1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Balismo , Wayne Judalet, Daniel Russo, Latricia Chambliss, Thomas Johnson
June 18, 2023

The only problem I had was they put 35 lbs of air in my 50 lb tires. Other than this you did a great job. More

by CLBYARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2023

Although I don't look forward to driving over an hour for service work, they do make the process easy and service dept is always nice and friendly. More

by 06tacoma33s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Russo
June 16, 2023

Mostly oil changes and tire rotations Their attitude and their service is always amazing The speed of the workers is mind blowing More

by ADAMMASON5771
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon and Jewel Payne
June 16, 2023

The personnel were very nice. No high pressure. Our salesman Kyle was very efficient. We would reccomend the dealership More

by bill@speights.net
Recommend Dealer
Yes
Employees Worked With
Kyle Wyant
June 16, 2023

We have been treated very kind each time we have to take our car in. The service department as well as any of the employees, always willing to help any way they can. More

by RBROUSSARD9256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

She over talks her customers and she did not take me to my vehicle after the service was half completed she did not check and make sure everything was working on my vehicle before I drove off. More

by myrtishenson
Recommend Dealer
No
Employees Worked With
Jana
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