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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.8
839 Reviews

839 Reviews of Donalson Chevrolet Buick GMC - Service Center

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July 03, 2023

Jana is always there for you, returning calls checking on parts. Alex is my Service Tech. Very knowledgeable and explains things well. More

by DUGCLARK1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Ozan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Isbell, Eric Williamson
July 02, 2023

The service department was very helpful and professional on handling my issues. I would recommend this dealership. More

by weeks-larry@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2023

The service department is friendly and helpful. The handled my service very quickly. I was very pleased with my service. More

by coy.collins54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

Donaldson chevy Buick gmc dealership has great customer service. They are friendly and they are fast. You're never waiting to long. More

by BRIATOBRAN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
June 30, 2023

This is the third vehicle we had bought from this dealership and we are very pleased with her service and everything else that they do for their customers More

by BUDDOG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

It was a very nice experience service was on point they explained what they had to More

by HENRYSTORM59
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Great staff and service Technicians. We have 2 vehicles we purchased at Donalson and they’re keeping their word . More

by DUGCLARK1966
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Ozan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Isbell, Eric Williamson
June 28, 2023

They fixed my DEF sensor & coolant jug same day once we found out it was covered More

by 4949panhead
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
June 28, 2023

Great service and communication and held up there end when the vehicle would be done More

by Thestraderway
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
June 27, 2023

, I enjoy the atmosphere I've been coming there for 8 years everyone is so nice to me and I would recommend Donaldson to all my friends Also that's where I bought my car More

by DADAMS5540
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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