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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.8
839 Reviews

839 Reviews of Donalson Chevrolet Buick GMC - Service Center

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July 13, 2023

This dealership was the only one I visited that really wanted to help me buy a truck. More

by tom243
Recommend Dealer
Yes
Employees Worked With
Dawne Martin
July 09, 2023

Another trip to Donalson, another very enjoyable experience. Janna was as friendly and helpful as always, the waiting room was comfortable, and once again it didn't take as long as they told me it w More

by tompat87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

We were helped by a sales person, Billy Allen. He was indeed knowledgeable of vehicles we wanted to consider purchasing. The people at dealership seem to work well as a team. Our experience was More

by Carbuyer
Recommend Dealer
Yes
Employees Worked With
Billy Allen
July 08, 2023

Best dealership I have ever dealt with. Will deal again. They treat you excellent. They do everything they can to help More

by hogghunter40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
July 05, 2023

Excellent customer service and excellent employees. Jana, Benny and Bob are amazing. Been using the service department since 2005. More

by billyp7663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

Great job except I had to come back a second time to get my problem repaired. Usually not a problem but I’m an hour away from this dealer More

by STEVE_JEWELL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

Thank for helping me with my problem you all always help me Thank you all very much More

by CROSSTHABOSS92
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

You all did great, and as I said the waiting room furniture could be improved it hurts after a while. More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meagan Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latricia Chambliss, Eric Williamson, Thomas Johnson
July 04, 2023

Good service sales gal new her stuff took care of us will buy again great truck More

by murbassin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Isbell
July 04, 2023

Did a good job I will definitely go back the Thank u for the sevice More

by Bigplumbmaster1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
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