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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.8
834 Reviews

834 Reviews of Donalson Chevrolet Buick GMC - Service Center

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November 16, 2024

Dealership was very clean Jack Jones always does me right and e works with me to get the best deal. Always a great service center . More

by S.LIZ46
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Always a good experience with Jana. She always takes care of everything to do with any of our vehicles. More

by TONYA799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Had to have a system update. Very friendly experience as soon as I walked in, only took 30 minutes, and I was back on the road. More

by mlleger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

I could not get them on phone. Had to go to dealership to find out status. Had to go back later to get car More

by lindajannise17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
November 08, 2024

My 2022 1500 Denali series sent in to have the transmission and braking system serviced and the report came back with very little details of exactly what was observed. More

by jb101100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janna Weatherspoon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
3.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Mitchell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan Simon
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

Great customer service! At check out, I always feel I’ve received the best service and treated like family. More

by RWILKINS8285
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Perfect schedule and prompt service. Appreciated the kind service on my recall work on my Tahoe. More

by JOYROBERTS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Great service on my GMC, staff were friendly. Job was completed before schedule. Thank you. More

by jessicacline1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Always great to see Merritt, my salesman!!
November 02, 2024

Great Customer Service, Got my truck in out in a timely matter. Nice loaner car More

by Roger49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Everyone was very professional, friendly and helpful. The cost for service was reasonable. A convenient location. More

by RICHKERKAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Ozan