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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.8
851 Reviews

851 Reviews of Donalson Chevrolet Buick GMC - Service Center

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December 10, 2024

It took 2 hours to service my truck change oil and rotate tires and update on computer More

by RICKYBAIRD924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

great service always letting me know when something else needs attention, friendly staff who knows who I am by name, in and out quickly with nice waiting area while service is completed. More

by nanamalagarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

The service department was very efficient. They were able to do an oil and filter change, tire rotation and 2 recall fixes in 90 minutes while I waited. Very efficient. And a friendly staff. More

by WILLIAMMARTINHILL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole 0759
December 07, 2024

Everyone in service department A #1. Only problem from me is I don’t get a live person when I call. Have to go through an automated robot instead of talking to someone. Everyone knows ho More

by BILLYT46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Thanks for taking care of us! Although yall kept our truck a little longer than usuall, yall washed it and cleaned the inside: Janna is awesome! She always communicates with us More

by corpsatm00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Great people and service every time. They always take good care of me - sales and service. More

by BRYAN77
Recommend Dealer
Yes
Employees Worked With
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole
December 07, 2024

Service attendants are always very friendly and helpful. Technician was not able to duplicate the issue and thus could not perform any repairs - so was not charged for the visit. Very surprised and apprecia More

by LAS0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

i dont recommend anything to anybody - more words, even more words, and even more more words - is that 15 More

by WMORVENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janna Weatherspoon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Jewel called me back answered my s as well as offered advise if it happens again! More

by JONLEIFERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Great friendly folks to associate with went straight to work on my truck and got it fixed in 2 days More

by ALTON_ANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know