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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.8
855 Reviews

855 Reviews of Donalson Chevrolet Buick GMC - Service Center

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August 23, 2023

We are returning customers, we previously purchased a Buick Encore last October. This vehicle was too small for us now since we added a grandchild and an RV. Dawne was amazing, she listened to us and hel More

by mosborne192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawne Martin, Tony Vega
August 21, 2023

Always met by a professional service advisor that provides excellent service and expertise when I bring my vehicle in for service. More

by KENASMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2023

Good professional service done in a timely manner. Great job guys! I will be back. More

by PTROX7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2023

Workers were nice fixed what I asked had a detail scheduled though and they did terrible only vacuumed the floors didn’t wipe anything down outside didn’t even look washed More

by dr_cowboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2023

So glad they have Saturday service for oil changes. Greeted with a smile and treated like royalty. More

by MATTJORDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

Great customer service, everyone was very friendly, promoted and extremely helpful love all the services More

by litbit613
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
August 17, 2023

Clean and professional business with very professional advisor and staff, waiting area very clean and comfortable. More

by hearn1952
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2023

It was quick to get in. I am happy with the service. Everyone was nice & job well done. More

by jill.stanley.monk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

Overall good experience. Sales and finance team was very helpful. Wash/Detail on my new vehicle seemed like a rush job and left some to be desired. More

by Swhitmire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan Simon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Kelly - 5 stars, Kyle Wyant
August 12, 2023

Same great service, got in and out quickly. Janna let me know about some filters that needed changing, got it taken care and was on my way. More

by nanamalagarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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