Donalson Chevrolet Buick GMC - Service Center
Silsbee, TX
855 Reviews of Donalson Chevrolet Buick GMC - Service Center
The service department is very efficient and friendly. Also very courteous. I have dealt with the same employees for over 6 years. Says a great deal about the dealership. Also very courteous. I have dealt with the same employees for over 6 years. Says a great deal about the dealership. More
My truck tint was done by this dealership. They messed it up and it had to be fixed. The girl over this department was rube from the word go. Brought my truck to have it fixed (and the tint is They messed it up and it had to be fixed. The girl over this department was rube from the word go. Brought my truck to have it fixed (and the tint is much better) but while they had it my side mirror got scratched. She tried telling me there is no way they did it. So I drop my truck off to be fixed and now have another issue that I will have to get fixed. She is just hateful and rude. More
Costumer service was great. They even took me and my wife to get something to eat and came back and picked us up when my truck was ready. Top notch costumer relations!! They even took me and my wife to get something to eat and came back and picked us up when my truck was ready. Top notch costumer relations!! More
Excellent customer service! Jewel was very friendly and helpful. Will recommend to family and friends. Jewel was very friendly and helpful. Will recommend to family and friends. More
The staff were very helpful and knowledgeable on helping us determine which Silverado best suited me. us determine which Silverado best suited me. More
Quick repair although parts had to be ordered. Was informed exactly what repairs were needed and I had choice which ones were I wanted done. Was told right rear tire needed replacing but was not u Was informed exactly what repairs were needed and I had choice which ones were I wanted done. Was told right rear tire needed replacing but was not urged to get one there. Truck was pulled up to me under cover in position to pull out. Jenna the service front lady I guess you would say is on the ball every step of the way. She is the one who told us of options and met us outside and pulled truck up for us to leave. She is great!!! More
janna was very helpful, and is friendly and easy to discuss problems with my vehicle. discuss problems with my vehicle. More
It was a little drive from where we live but the experience with the salesman to the finance department was really great. James was great from the time we met to the time we picked our vehicle up. R experience with the salesman to the finance department was really great. James was great from the time we met to the time we picked our vehicle up. Really helped with any questions and our rush to get to another appointment we had at the time of the sale. More
Experience with Donalson Auto was very good. Was told of problem and it was fixed by next day. Was told of problem and it was fixed by next day. More
Great service department. Repaired our Yukon in one day which had various electrical problems. When we purchase another vehicle it will be at this dealership strictly becaus Repaired our Yukon in one day which had various electrical problems. When we purchase another vehicle it will be at this dealership strictly because the service department has treated us so good. More