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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.8
855 Reviews

855 Reviews of Donalson Chevrolet Buick GMC - Service Center

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October 13, 2023

The service department is very efficient and friendly. Also very courteous. I have dealt with the same employees for over 6 years. Says a great deal about the dealership. More

by CRFOUNTAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

My truck tint was done by this dealership. They messed it up and it had to be fixed. The girl over this department was rube from the word go. Brought my truck to have it fixed (and the tint is More

by ALPDENNISON
Recommend Dealer
No
Employees Worked With
Meagan Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

Costumer service was great. They even took me and my wife to get something to eat and came back and picked us up when my truck was ready. Top notch costumer relations!! More

by JEFFREYJACKSON50JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2023

Excellent customer service! Jewel was very friendly and helpful. Will recommend to family and friends. More

by JULIANAANZELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2023

The staff were very helpful and knowledgeable on helping us determine which Silverado best suited me. More

by BRYANKGODDARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Ozan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Allen, Dawne Martin
October 08, 2023

Quick repair although parts had to be ordered. Was informed exactly what repairs were needed and I had choice which ones were I wanted done. Was told right rear tire needed replacing but was not u More

by RUTLEDGE.SAM9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2023

janna was very helpful, and is friendly and easy to discuss problems with my vehicle. More

by ronald-harrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

It was a little drive from where we live but the experience with the salesman to the finance department was really great. James was great from the time we met to the time we picked our vehicle up. R More

by kreynolds109
Recommend Dealer
Yes
Employees Worked With
Keenan Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Kelly
October 01, 2023

Experience with Donalson Auto was very good. Was told of problem and it was fixed by next day. More

by JRM9488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

Great service department. Repaired our Yukon in one day which had various electrical problems. When we purchase another vehicle it will be at this dealership strictly becaus More

by S84TAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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