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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.8
839 Reviews

839 Reviews of Donalson Chevrolet Buick GMC - Service Center

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October 17, 2023

Easy process from scheduling to finish. Nice place to wait while the service is being done. More

by BDIXSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2023

Fast, efficient, and very friendly. Had me in and out in about 30 minutes. Good experience! More

by EKTONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

Donalson's chevy cars are so good you can drive them off a cliff and they will keep on running as long as Ross Perot tried to run for President of the United States of America. More

by THOMASMORE702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Ortgies, Matt Hilyar, Tony Vega
October 13, 2023

Great work. I was in and out in no time. The customer service was incredible. More

by PATRICKJREAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

The service department is very efficient and friendly. Also very courteous. I have dealt with the same employees for over 6 years. Says a great deal about the dealership. More

by CRFOUNTAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

My truck tint was done by this dealership. They messed it up and it had to be fixed. The girl over this department was rube from the word go. Brought my truck to have it fixed (and the tint is More

by ALPDENNISON
Recommend Dealer
No
Employees Worked With
Meagan Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

Costumer service was great. They even took me and my wife to get something to eat and came back and picked us up when my truck was ready. Top notch costumer relations!! More

by JEFFREYJACKSON50JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2023

The staff were very helpful and knowledgeable on helping us determine which Silverado best suited me. More

by BRYANKGODDARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Ozan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Allen, Dawne Martin
October 09, 2023

Excellent customer service! Jewel was very friendly and helpful. Will recommend to family and friends. More

by JULIANAANZELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2023

Quick repair although parts had to be ordered. Was informed exactly what repairs were needed and I had choice which ones were I wanted done. Was told right rear tire needed replacing but was not u More

by RUTLEDGE.SAM9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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