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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.8
839 Reviews

839 Reviews of Donalson Chevrolet Buick GMC - Service Center

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November 25, 2023

Very positive experience. Glad we made our purchase from this dealership. Love my new truck More

by davyb1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

Dependable, professional service. Great people. I use them for all my maintenance on my GmC More

by rhvhlh80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2023

The service department staff were courteous and fast. I was in and out very in no time at all. More

by SENIORMAN850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2023

Very nice and prompt as my appointment was for 8 am and I arrived at 745 and was taken back immediately. Oil and filter cahange are as done and was out and on my way home within 30 minutes More

by PBOYD105
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2023

The service at donalson chevrolet is very good. Fastes gun in the wes or mid west. More

by THOMASMORE702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Allen, Dawne Martin, Marty Balsimo, Matt Hilyar
November 20, 2023

Janna is very responsive to the buyer and will do everything she can do to get you in quickly. More

by jwilliams85
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Service department was reasonably quick and friendly and professional staff, communicated well with services required and assured that all the 100000 mile maintenance requirements were in good order. Ended More

by SSELLERS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Staff and assistants all were 5 star
November 13, 2023

Service department is great. Janna is very responsive to the customer needs. A friend of mine recommended Donalson for the service department. He was right! More

by jwilliams85
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Allen, Matt Hilyar
November 13, 2023

Always treated fairly Excellent service adviser am tech will always use and recommend Domalsons Gm More

by TEXASBWH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

Customer service was great. All my concerns were addressed and completed in a timely manner. More

by dlowe2175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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