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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.8
839 Reviews

839 Reviews of Donalson Chevrolet Buick GMC - Service Center

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December 15, 2023

Big thank you to all of the Donalson auto group I appreciate you guys a lot. More

by shebert02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Ozan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Ortgies, Marty Balsimo, Matt Hilyar
December 14, 2023

The best dealership I have ever dealt with. They take care of their customers. They actually care More

by hogghunter40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2023

Very knowledgeable, friendly and professional. They schedule me for a service and got me in and out promptly. More

by JEFFFRANKS417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2023

Great customer service, mechanics worked quickly and diligently. Not a fan of the Christmas movie. More

by v_hall18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2023

Called Service Dept to make an appointment due to stalled car, wouldn't start. Had car toward there med afternoon the day before. Surprisingly, Miss Janna called about quitting time that same afternoon. She More

by LAS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Technician
December 04, 2023

I have used this dealership for all my repairs. I absolutely love these people!! They are so nice and accommodating! The repairs are done as quickly, and as thoroughly as possible. Great quality, a More

by AIMEEMCGALLION2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2023

Donaldson has Great customer service They are Fast and very Professional Thanks for every thing More

by BJHJLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

Always great service with Donaldson GMC, Jewel and Jenna always go above and beyond. Thanks for the great service. More

by ANDERSONANDY1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

Fast service. Very friendly and helpful salesman, Jack Jones, and person who finalized payment, don’t remember his name. Facility was very clean More

by demvinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2023

Good service friendly staff but haven't fixed my fuel gauge problem waiting to hear back More

by PRIDDYMIKE060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawne Martin
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