Donalson Chevrolet Buick GMC - Service Center
Silsbee, TX
885 Reviews of Donalson Chevrolet Buick GMC - Service Center
Nice people great service. The end nothing else to say! The freaking end!! Go away! The end nothing else to say! The freaking end!! Go away! More
We have always had a great experience when dealing with the employees at this dealership. I would highly recommend them for any repairs and warranty work you need. the employees at this dealership. I would highly recommend them for any repairs and warranty work you need. More
All of the people in service helped me and made me feel extremely comfortable the day I came in. They told me a good estimate of time it was going to take, then executed to perfection. They always take goo extremely comfortable the day I came in. They told me a good estimate of time it was going to take, then executed to perfection. They always take good care of me! More
FIVE STAR experience with the service department at Donalson Chevrolet! Very professional with quality workmanship! Provided a ride home when the service on my suburban was going to take longer than ex Donalson Chevrolet! Very professional with quality workmanship! Provided a ride home when the service on my suburban was going to take longer than expected and delivered my car the next morning. They care about their customers and it shows and is much appreciated! More
The 1995 tahoe I broguht in for service on the brake system was kind and courteous. Jewel payen found a way to work it in earlier than expected. The service manager offered me $50 discount on the servic system was kind and courteous. Jewel payen found a way to work it in earlier than expected. The service manager offered me $50 discount on the service. Also, good job to Nichole wooley and jana weatherspoon. and Also the Mike and the rest of the mechanics that work in the ship. More
Great personalized experience. Will always use Donalson for service on my Cadillac! As always, Five Stars! ⭐️⭐️⭐️⭐️⭐️ Will always use Donalson for service on my Cadillac! As always, Five Stars! ⭐️⭐️⭐️⭐️⭐️ More
Another excellent experience at Donalson service department! I never ask for special treatment, but I feel like I get it every time I need service. department! I never ask for special treatment, but I feel like I get it every time I need service. More
Went for an oil change came back with tire lights on and engine light on. Not happy with the visit. engine light on. Not happy with the visit. More
I called the first part of January to set up an appointment for my truck and was told it would be the end of January before they could get to it for a diagnostic. I then had my truck towed on the appointment for my truck and was told it would be the end of January before they could get to it for a diagnostic. I then had my truck towed on the 24th of January thinking that it was going to have someone doing a diagnostic on it the next week. Next week came with no diagnostics. I think it was the first part of March before anyone ever really done a diagnostic for my truck. Was told that it would be finished on March the 19th and ready for pickup on the 20th, received a call on the 20th saying that it wasn't ready yet and The mechanic would have it completed on Friday evening, but wouldn't have time to test drive it until Monday evening. Finally on March the 24th I got my truck back. I missed 4 days of work waiting for my truck to get out of the shop. More