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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.7
885 Reviews

885 Reviews of Donalson Chevrolet Buick GMC - Service Center

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April 24, 2025

My appointment was great. I was in and out in no time. Mary was awesome as usual. More

by KCLEAVER10
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary woolley
April 20, 2025

Nice people great service. The end nothing else to say! The freaking end!! Go away! More

by bgtank26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keenan Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

We have always had a great experience when dealing with the employees at this dealership. I would highly recommend them for any repairs and warranty work you need. More

by ReviewerWiththeView
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherry Gallier in Parts, Benny Owens in the Shop
April 14, 2025

All of the people in service helped me and made me feel extremely comfortable the day I came in. They told me a good estimate of time it was going to take, then executed to perfection. They always take goo More

by perryj71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Ozan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

FIVE STAR experience with the service department at Donalson Chevrolet! Very professional with quality workmanship! Provided a ride home when the service on my suburban was going to take longer than ex More

by CLAPPLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

The 1995 tahoe I broguht in for service on the brake system was kind and courteous. Jewel payen found a way to work it in earlier than expected. The service manager offered me $50 discount on the servic More

by THOMASMORE702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Johnson
April 13, 2025

Great personalized experience. Will always use Donalson for service on my Cadillac! As always, Five Stars! ⭐️⭐️⭐️⭐️⭐️ More

by BLAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

Another excellent experience at Donalson service department! I never ask for special treatment, but I feel like I get it every time I need service. More

by KBRADSHAW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2025

Went for an oil change came back with tire lights on and engine light on. Not happy with the visit. More

by Sophia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janna Weatherspoon
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

I called the first part of January to set up an appointment for my truck and was told it would be the end of January before they could get to it for a diagnostic. I then had my truck towed on the More

by KIMGAYLE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jewel Payne
1.0
This rating includes all reviews, with more weight given to recent reviews.
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