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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.8
849 Reviews

849 Reviews of Donalson Chevrolet Buick GMC - Service Center

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January 19, 2025

They did not rotate my tires. That’s supposed to be done with the oil change. This is like the second time they didn’t do it. More

by SLROBY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Made appointment with Janna in service dept a week ahead. Janna was waiting when I show up. Dropped off vehicle and received call within 4 hours that service was complete. Picked up vehicle and problem was r More

by ANDY@WHITEHEADRES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Everything was great! But I bought me truck when it was Morris Moore and I was supposed to have all these perks for the lifetime ownership of the truck. Guess that all cha More

by JLEBLANC5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

very customer focused! friendly and also fixed a recall while in for an oil change! More

by WBRO85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

I am very satisfied with the results of the the service that DONALSON delivered on my car. More

by rkwcwi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

Service was prompt and courteous. Waiting area was very comfortable and clean. Personnel seemed sincerely appreciative of my use of their service/business. More

by GENEFONTENOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

The service department was excellent and very communicative. They got me in and out quickly, and hospitality was great. More

by jeremymreeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

Excellent service as always. ,in and out. They make it very easy to schedule and get it done. Thank you Nicole More

by hogghunter40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
January 11, 2025

Donalson Chevrolet Buick GMC is my dealer of choice for any work to be performed on my vehicle. Always a great experience. More

by rwebbsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Fast, friendly, efficient! . Service recalls were done in an hour! Overall, I had a great experience dealing with this dealership. More

by Rio Semenoff
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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