Back

Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.8
834 Reviews

834 Reviews of Donalson Chevrolet Buick GMC - Service Center

Sort by
December 19, 2024

The service dept is always nice friendly they treat me like family. They make sure my vehicle is safe and keep it running properly. Always let me know if something needs to be addressed on my vehicle and More

by HEATHER_WADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Great experience with Alex, Charlie, Perry, Jason, Keenan and Sheri. Thanks again for your professionalism More

by SHEBERT02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Good customer service anything I need very helpful and quick always smiling and clean place More

by LAQUANTAANDREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

It took 2 hours to service my truck change oil and rotate tires and update on computer More

by RICKYBAIRD924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

great service always letting me know when something else needs attention, friendly staff who knows who I am by name, in and out quickly with nice waiting area while service is completed. More

by nanamalagarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

The service department was very efficient. They were able to do an oil and filter change, tire rotation and 2 recall fixes in 90 minutes while I waited. Very efficient. And a friendly staff. More

by WILLIAMMARTINHILL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole 0759
December 07, 2024

Everyone in service department A #1. Only problem from me is I don’t get a live person when I call. Have to go through an automated robot instead of talking to someone. Everyone knows ho More

by BILLYT46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Thanks for taking care of us! Although yall kept our truck a little longer than usuall, yall washed it and cleaned the inside: Janna is awesome! She always communicates with us More

by corpsatm00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Great people and service every time. They always take good care of me - sales and service. More

by BRYAN77
Recommend Dealer
Yes
Employees Worked With
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole
December 07, 2024

Service attendants are always very friendly and helpful. Technician was not able to duplicate the issue and thus could not perform any repairs - so was not charged for the visit. Very surprised and apprecia More

by LAS0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...