Donalson Chevrolet Buick GMC - Service Center
Silsbee, TX
834 Reviews of Donalson Chevrolet Buick GMC - Service Center
The service dept is always nice friendly they treat me like family. They make sure my vehicle is safe and keep it running properly. Always let me know if something needs to be addressed on my vehicle and like family. They make sure my vehicle is safe and keep it running properly. Always let me know if something needs to be addressed on my vehicle and check everything to make sure it’s functioning properly. More
Great experience with Alex, Charlie, Perry, Jason, Keenan and Sheri. Thanks again for your professionalism and Sheri. Thanks again for your professionalism More
Good customer service anything I need very helpful and quick always smiling and clean place quick always smiling and clean place More
It took 2 hours to service my truck change oil and rotate tires and update on computer tires and update on computer More
great service always letting me know when something else needs attention, friendly staff who knows who I am by name, in and out quickly with nice waiting area while service is completed. needs attention, friendly staff who knows who I am by name, in and out quickly with nice waiting area while service is completed. More
The service department was very efficient. They were able to do an oil and filter change, tire rotation and 2 recall fixes in 90 minutes while I waited. Very efficient. And a friendly staff. They were able to do an oil and filter change, tire rotation and 2 recall fixes in 90 minutes while I waited. Very efficient. And a friendly staff. More
Everyone in service department A #1. Only problem from me is I don’t get a live person when I call. Have to go through an automated robot instead of talking to someone. Everyone knows ho Only problem from me is I don’t get a live person when I call. Have to go through an automated robot instead of talking to someone. Everyone knows how aggravating that is. More
Thanks for taking care of us! Although yall kept our truck a little longer than usuall, yall washed it and cleaned the inside: Janna is awesome! She always communicates with us Although yall kept our truck a little longer than usuall, yall washed it and cleaned the inside: Janna is awesome! She always communicates with us what’s going on! Keep her around! More
Great people and service every time. They always take good care of me - sales and service. They always take good care of me - sales and service. More
Service attendants are always very friendly and helpful. Technician was not able to duplicate the issue and thus could not perform any repairs - so was not charged for the visit. Very surprised and apprecia Technician was not able to duplicate the issue and thus could not perform any repairs - so was not charged for the visit. Very surprised and appreciated that. More