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Donalson Chevrolet Buick GMC

Silsbee, TX

4.8
1,498 Reviews
Welcome to the ALL NEW Donalson Chevrolet Buick GMC in Silsbee, TX! Here in the Silsbee area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet, Buick, and GMC vehicle, they know they can come to Donalson Chevrolet Buick GMC. We look forward to continuing to serve Texas drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Beaumont, Jasper and Sour Lake with sales, selection, service, financing, and much more. At Donalson Chevrolet Buick GMC, We're About More Than New Chevrolet, Buick, and GMC Models It's true that we have a variety of new and used Chevrolet Silverado 1500, Buick Encore GX, and GMC Sierra 1500, but we also provide you with customer service when you bring your vehicle in for repairs and maintenance, and by offering help with financing. We are a full-service dealership that assists you with every step of the ownership process. Our team at Donalson Chevrolet Buick GMC knows that you have a lot going on, and we're here to help lessen the burden. Want to know even more about Donalson Chevrolet Buick GMC? Pay us a visit!
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1415 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 1,498 reviews

October 24, 2024

Everyone was very professional, friendly and helpful. The cost for service was reasonable. A convenient location. More

by RICHKERKAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Ozan
October 22, 2024

Old fashioned high pressure and not enough inventory for used cars. It was not the experience i was looking for. More

by kathynance
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keenan Simon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Donalson Chevrolet Buick GMC responded

Hello Kathy, This is Perry Jones, I am the GSM over at Donalson's. Can you call me here at the dealership on my direct line 409-385-1841, I want to help get to the bottom of this for you.

October 20, 2024

Service was very good and Janna was very helpful when I arrived. She explained what the service call was about and let me know she would contact. Me when it was finished. More

by nj0314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

Janna is super helpful and always pleasant to work with. Janna went out of her way to assist me in getting necessary documents. Great service. More

by CORY0516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Their ice department is top notch. Took me in on time and finished 2 hours before promised. Janna is an excellent service advisor and explains everything well. More

by hickswdunlap
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

It was a great truck buying experience the staffs amazing and very knowledgeable and extremely helpful More

by 2010bakers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Ozan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

Kyle and team were great to work with, low pressure and solid results, highly recommended. More

by lkelley2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keenan Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
October 17, 2024

Great Service Friendly Service Writer. Make it easy to do business with. It is my place to go when it comes to serving my truck. More

by DULANEYMATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

The salesman was very helpful and generous to work with. He made my purchase very easy More

by ELVINSPEARMAN670
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Great place. Kyle was very nice and knowledgeable. He was helpful, kind, honest and easy to talk to. More

by stormy0107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keenan Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle was my salesman, and he was the best!