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Don White's Timonium Chrysler Dodge Jeep Ram
Cockeysville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Very responsive - we filled out an inquiry online and got a call back with in minutes. They were easy to deal with. We had shopped at another place much closer to home so we had some prices for exactly what a call back with in minutes. They were easy to deal with. We had shopped at another place much closer to home so we had some prices for exactly what we wanted, but we got a Great price from them on a truck with even more options than we had originally wanted/priced!! Made the experience whole buying experience enjoyable, quick and easy. More
Bob and James were so helpful to me. Everything was explained to me in detail. I wanted a few things checked out on my van and it was done during my scheduled maintence. I have found all of my interact explained to me in detail. I wanted a few things checked out on my van and it was done during my scheduled maintence. I have found all of my interactions with this business to be fair, reasonable and friendly. I am so pleased with my decision to buy a vehicle from here because the service department is so great! Thanks! More
This dealership is great. I bought my Jeep Back in March of 2010 and ever since then they've been nothing but helpful and attentive to any needs and/or questions I've had. I put a lot of miles on my Jeep a of 2010 and ever since then they've been nothing but helpful and attentive to any needs and/or questions I've had. I put a lot of miles on my Jeep and I'm in for oil changes/service more than an average person. James is always able to offer me a same day appointment that works with my schedule, and I am very appreciative of that. The technicians take great care of my Jeep and everyone at the dealership that I've interacted with is always interested in how they can do better. As a customer, that's a great characteristic to see from a dealership you're already very impressed with. Keep up the great work! More
Doing business with Don White's Timonium Chrysler Jeep Dodge since 2008 for new car sale and service, it's been the best experience I've had with any Car Dealer. I would and have, recommended Don White's Dodge since 2008 for new car sale and service, it's been the best experience I've had with any Car Dealer. I would and have, recommended Don White's Timonium Chrysler Jeep Dodge to friends and colleagues. More
James Johnson, Service Adviser at Don White's Timonium is always friendly, courteous, organized and helpful in addition to being extremely knowledgeable on Dodge, Chrysler and Jeep products. He follows up w always friendly, courteous, organized and helpful in addition to being extremely knowledgeable on Dodge, Chrysler and Jeep products. He follows up while the vehicle is in the shop and keeps me posted on repair and maintenance costs. He will offer options when they are available as well as having a keen sense of the time frame that my car will spend in the shop, thus saving me time and money on car rentals and lost time from work. James does a superior job compared to any other dealer I have done business with and I give him my 5-Star Rating. Thanks James and keep up the great work! Steve Steve Miller More
I have always had a pleasant experience with Service department, specifically James Johnson. My wife and I have worked with him for years and trust him completely with our many Don White purchases. We h department, specifically James Johnson. My wife and I have worked with him for years and trust him completely with our many Don White purchases. We have bought 4 cars over the last 10 years and are extremely satisfied with James in Service department. More
I had the most wonderful experience buying my new car and I wanted to share this with everyone!! The guys at Don White were incredible!! They did all the research on what I wanted before I came to the dealer I wanted to share this with everyone!! The guys at Don White were incredible!! They did all the research on what I wanted before I came to the dealership. They worked out my negative equity, required a small downpayment and even got my monthly payment lowered by $100!! To top it all off, I LOVE MY CAR!!! It's exactly what I wanted and more. They really listened to what I needed and delivered!! It really was the best car buying experience I have had in a very long time:) More
I have wanted a Jeep for years, and only recently, have had the ability to look for and buy a new Jeep. I searched Jeep.com for the type and price of the jeep I wanted, and the features I would like and co had the ability to look for and buy a new Jeep. I searched Jeep.com for the type and price of the jeep I wanted, and the features I would like and could afford. Then I went on line for the dealers in my area, and found that, of the closest, Don Whites in Timonium had the best selection and service.(Thanks to Ian and Thomas) I made an on line appointment for a test drive. The car was ready and so were the staff. They could not have been more helpful in making me feel comfortable about driving a new car, and one so nice and powerful!( believe me, I was nervous, I had not driven a new car in years!) I went home and decided on the car I would like to get and looked again at the other dealers.(I never make a decision without re-thinking it about a dozen and 1/2 times I came back, talked to Jeremy in sale about the truck and specifics, and found I had to order it, but no big deal..I did not want to drive my new truck in Baltimore's snow without knowing it well..But that is me.)So, I ordered it. Two other people wanted to buy it when it came in, so I must have made a good choice! Keith inspected the jeep, and made sure the everything about the car was exactly right before it was cleaned up and ready and made sure everything was there and working as expected and Jeremy made the sales process really easy. Much less stressful than I had thought. ( My last new car was in 1984...so you can only guess this is a little less stressful than buying a house, but not much!) Bill helped me understand the financing and the options for warranties, what a smile(: The only hard part was writing the check. You know, I am one of those women who hate to let money go, but if I had to, I would do it again, twice! More
I came to the US from Europe and was urgently looking for a car. I spotted one (Dodge Caliber) on their website and booked online for a test drive. Someone from the dealership (Thomas) called me within 15 a car. I spotted one (Dodge Caliber) on their website and booked online for a test drive. Someone from the dealership (Thomas) called me within 15 minutes to confirm my appointment etc. I turned up on the day of the test drive, met Thomas who introduced me to Rob. The car was waiting for me outside and after a quick tour of the car we were off for a spin around the neighbourhood. Rob answered all my questions fine and we got everything sorted within a week. It probably would have been quicker if I didn't have to wait for a money transfer from Europe and everyone I was in contact with was always friendly, polite and helpful. More
I have bought multiple cars and the experience at don white's was by far the best I have ever had purchasing a car. I have already recommended them to my friends and family and I will also continue to re white's was by far the best I have ever had purchasing a car. I have already recommended them to my friends and family and I will also continue to recommend them in the future. My previous purchases all lasted almost an entire day. Derrick had me in and out. Thanks so much guys. You made what possibly could have been a very frustrating and tense process into a very enjoyable and relax process. More