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Don White's Timonium Chrysler Dodge Jeep Ram

Cockeysville, MD

Overview
Employees
Reviews
Vehicles
4.5
549 Reviews
All vehicles purchased from Don White's comes with complimentary LIFETIME Oil Changes, Tire Rotations, Car Washes, Engine Guarantee and Rewards Program. All part of the Don White's Difference.
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10300 York Rd

Cockeysville, MD

21030

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Showing 549 reviews

July 04, 2026

I had a great service experience today. From check in to pickup everything was great. More

by Mbalto20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James and my shuttle driver
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Jul 04, 2026 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

It’s wonderful to hear your service visit went smoothly from check-in to pickup. We’re glad your Jeep Grand Cherokee L received the attention it needed without any hassles. Please reach out whenever we can assist you again. Buddy Lamont General Sales Manager

June 19, 2026

Terrible service. Terrible service Advisor. Rude. Would not return 3 calls and finally had to drive to Don Whites to find out what was going on. They missed including More

by islandvalet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
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Jun 25, 2026 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Please don't hesitate to reach out to us directly to discuss. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Buddy Lamont General Sales Manager

June 12, 2026

I have been doing business with this dealer for over 10 years and I am very satisfied with the customer service. I am very happy with the service. More

by Ladhus2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Hislop
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Jun 13, 2026 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for trusting us with your Jeep Compass service for more than ten years. We’re glad our team continues to deliver satisfying care and look forward to assisting you again. Buddy Lamont General Sales Manager

May 27, 2026

Everything good you treated me like I was someone and he was very professional about doing their job More

by Johnny Stevenson 62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Franklin-Cash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Fortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2026 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback and for choosing our team for your Jeep Grand Cherokee L purchase. We’re glad you felt respected and experienced professional service. Buddy Lamont General Sales Manager

April 02, 2026

They maintain a high quality customer service team and skilled service technicians. I would gladly return for more work. More

by mghvl88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Carter
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Apr 02, 2026 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

It’s great to hear our customer service team and skilled technicians made a strong impression. Thank you for trusting us with your Ram, and we’re glad you’ll return for more service. We look forward to your next visit. Stan Carder Service Manager

March 21, 2026

Was very easy to bring in for an oil change and tire rotation. They kept me updated with the service. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan and the service team
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Mar 21, 2026 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for noting how easy it was to bring in your Jeep Grand Cherokee for an oil change and tire rotation. We’re glad our updates kept you informed throughout the service. We look forward to assisting with your next visit. Stan Carder Service Manager

February 28, 2026

Haven’t got recall done say they waiting for program to do this back up camera that hasn’t worked about year. At the first of the year I bought it work . Known 2026 not working at all More

by buryjanie796
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Johnson
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Mar 01, 2026 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you, Janie, for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case, and we’d love the opportunity to get more details to see if we can turn this situation around for you. Stan Carder Service Manager

January 23, 2026

Great experience and very helpful and went the extra mile for us . Very knowledgeable and helpful during this process More

by mikey8320
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Nelson
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Jan 24, 2026 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Don White's Timonium Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Buddy Lamont General Sales Manager

January 12, 2026

Quick, easy, convenient…and this service was free. You can’t ask for a better deal! More

by shayes127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea with whom I interacted
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Jan 12, 2026 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Stan Carder Service Manager

January 05, 2026

Extremely professional in every way. Actual, definite appointments can be counted on or accommodated. Real service advice with no gimics. (From actual experience). I can trust them ! More

by weinholdf65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Schwartzman , Serbice Advivsor
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Jan 05, 2026 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Stan Carder Service Manager

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