Don White's Timonium Chrysler Dodge Jeep Ram

I went in today May 4th for a scheduled visit for oil change and brake inspection. It was discovered that the rear brake rotors have to be replaced. James had me in and out in a short time. I always had change and brake inspection. It was discovered that the rear brake rotors have to be replaced. James had me in and out in a short time. I always had recieved great service and James is a very good employee. More

Simply the best vehicle purchase I have ever made. Ian Deveroux and his crew were very efficient, friendly, and went out of their way to make sure my purchase was hassle free. I found this Ram 2500 onlin Deveroux and his crew were very efficient, friendly, and went out of their way to make sure my purchase was hassle free. I found this Ram 2500 online, called Ian, and it was a done deal. He even delivered the truck 4 hrs away to me in Pennsylvania. I never even left my house. I have purchased 6 new vehicles in my life, and this was by far the best experience I ever had. Easy and hassle free. I will be back next time I need a vehicle. More

Don White Dodge Chrysler Jeep is a preferred service facility for my 2006 Dodge Grand Caravan. I have used this facility for a number of years now, and am regularly taken care of by Mr. James Johnson, facility for my 2006 Dodge Grand Caravan. I have used this facility for a number of years now, and am regularly taken care of by Mr. James Johnson, whom I have come to trust. I believe Mr. Johnson appreciates the attention and care I demonstrate for the optimum operation of my vehicle and is always knowledgeable, enthusiastic, and eager to help. At the same time, I do not get the impression the service department is trying to "pad" the work order with unnecessary and expensive repairs. I can leave the facility with confidence in knowing that the job was done right, the first time. More

I always have my Durango serviced at Don White's even though it is not where I purchased it. Don White's is a very convenient location for me. I always feel the recommended repairs and service are nece though it is not where I purchased it. Don White's is a very convenient location for me. I always feel the recommended repairs and service are necessary. I feel the price of the service is very high compared to what an independent shop would charge me but I feel better having it serviced at a dealer whose service employees have worked there for a very long time. I recently needed a new engine and after pricing out several options, I went outside of the dealer because the price was less than half of the dealer price with a much longer warranty. That was very dissapointing to me. I usually work with Chuck (can't remember his last name) and I have been working more with James Johnson in Chuck's absence. I am always treated with respect and the repairs and services are explained to me fully and are of high quality. There were a couple of instances where the service was not satisfactory. 1) I had brake work done and I noticed a scraping noise afterwards. Something was overlooked at the time of service and it was easily and qickly corrected when I returned the vehicle. 2) My car was to be picked up and towed to the business who replaced my engine. Calls were made to the dealer by me and the towing company to expect pickup that day and when the towing service arrived, my vehicle was not able to be released. I was charged for the extra trip. Don White's did compensate me by providing a service (detailing) at no charge. No one is perfect and I don't get upset when things happen as long as responsibility is taken and the issue is corrected. I also greatly appreciate the shuttle service that is available. I wish the prices were more reasonable. Thanks for giving me the opportunity to share my thoughts and experiences with you. More

Went in looking for a new car, left with one. Exceed my espectations and they did everything the could to get me the car I wanted! I was Conteacted by Thomas when i inquired about a car Online. Sean took m espectations and they did everything the could to get me the car I wanted! I was Conteacted by Thomas when i inquired about a car Online. Sean took my specifications for a car and found one that fiet waht I wanted. Fit my prices adn rates and was able to schedule around me. Very great service. More

I was very pleased with my buying experience at Don White Timonium. The personnel were very knowledgable and helpful. I would recommend this dealership to my family and friends. Due to a family emergency, Timonium. The personnel were very knowledgable and helpful. I would recommend this dealership to my family and friends. Due to a family emergency, I could not accept delivery on my new Jeep for a few weeks and they were very understanding. More

Sales Manager, Mike, was extremely unhelpful and not service oriented whatsoever with post sale help I needed. Salesmen Sean and Rob went above and beyond their roles to help me with my Jeep top when th service oriented whatsoever with post sale help I needed. Salesmen Sean and Rob went above and beyond their roles to help me with my Jeep top when they noticed my frustration with service and management. Seek out Rob and Sean- they will take good care of you. Thanks guys! More

My first oil change was quick - and the staff in the service department was very accomodating. I feel that I can trust the service department which means a lot to me. Although my salesman was extremel service department was very accomodating. I feel that I can trust the service department which means a lot to me. Although my salesman was extremely pushy and seemed to only want a sale when I purchased the Jeep, the service department seems to be the exact opposite. More

Great experience w/the sales process. This is the 2nd vehicle that I've purchased from this dealer and I plan to remain a customer for many years to come. As an active duty member of the military, I hav vehicle that I've purchased from this dealer and I plan to remain a customer for many years to come. As an active duty member of the military, I have purchased cars in 5 different states, and this was one of the best car-buying experiences I'e had to date. Awesome! More

I would like to thank everyone at Don Whites for making our buying experience so nice. From my first contact with Kevin and Ian throughout the entire process things went very well and we were treated with our buying experience so nice. From my first contact with Kevin and Ian throughout the entire process things went very well and we were treated with respect. Tony McCusker, our sales representative, was very knowledgeable and a complete pleasure to work with. He gave us some valuable insight on the Jeep we ended up purchasing and I would reccomend him to anyone who is looking for a new or used vehicle. I look forward to working with him and the entire Don White family in the future...they did an outstanding job! If you're looking for a Chrysler, Jeep or Ram vehicle in the Baltimore, Washington, DC area you simply have to buy it from Tony McCusker at Don Whites! More