Don White's Timonium Chrysler Dodge Jeep Ram

Great customer service. Professional. Knowledgeable. Spent time making sure all of our questions were answered. Had an excellent experience overall from the time we stepped in to the dealer to the time Spent time making sure all of our questions were answered. Had an excellent experience overall from the time we stepped in to the dealer to the time we drove away. Would highly recommend this dealer. More

Can't say enough good things about Sean Fitzpatrick (Sales Associate) and Mike Campagna(Mgr.). They got the exact car I wanted D-Exed to the dealership. They did everything possible to make this purc (Sales Associate) and Mike Campagna(Mgr.). They got the exact car I wanted D-Exed to the dealership. They did everything possible to make this purchase as easy and complete as possible. Would give this dealship and their staff an A-1 rating. More

We just signed a lease on a beautiful new 4 Door Jeep Wrangler. We had a wonderful experience with Jeremy and his NO-PRESSURE sales style. We first worked with Kevin online and he was great. He set us u Wrangler. We had a wonderful experience with Jeremy and his NO-PRESSURE sales style. We first worked with Kevin online and he was great. He set us up for a test drive quickly and efficiently. When we arrived to test drive the Jeep we were interested in was waiting for us and we were introduced to Jeremy. He was very friendly and personable, right from the start. My husband really liked working with Jeremy over the phone, etc. but did not have a great experience with his boss. When it was time to sign the deal and take possession of the Jeep, Jeremy was super accommodating to me (I was the one signing all the papers) and did not make me feel pressure or stressed at all. I would recommend any person or family to look Jeremy up and work with him directly at Don White's when buying or leasing a JEEP, Chrysler or Dodge. More

I have purchased many a cars in my time. In this recent search for my favorite vehicle "PT Cruiser", I spent many hours doing research online. I also spent many a wasted hours viewing one lemon after anoth search for my favorite vehicle "PT Cruiser", I spent many hours doing research online. I also spent many a wasted hours viewing one lemon after another. Upon entering Don Whites showroom, I was greeted by friendly sales people and the car I called them about was waiting for me with a "Welcome" note attatched. My purchase transaction was smooth and I am very happy with the experience. I will definitely go there for my next purchase. More

I work alot and wasnt able to go see the car right away but katrina always left me messages and answered all of the questions that i had so dealing with her either online or over the phone made the beginni but katrina always left me messages and answered all of the questions that i had so dealing with her either online or over the phone made the beginning of our transation even more comfortable. Kevin greated me as i entered the sales floor and explained the details of the car even further and introduced me to Rob who actually handled the sale. Rob was really cool and calm and answered even more questions about the car and pointed some stuff out that i had not noticed about what the car came with. everything went smooth and i appreciated all that he did with the finance department. in all i was content with my experiance here and trust that the guys and ladies at Don Whites know their stuff. More

I went in today May 4th for a scheduled visit for oil change and brake inspection. It was discovered that the rear brake rotors have to be replaced. James had me in and out in a short time. I always had change and brake inspection. It was discovered that the rear brake rotors have to be replaced. James had me in and out in a short time. I always had recieved great service and James is a very good employee. More

Simply the best vehicle purchase I have ever made. Ian Deveroux and his crew were very efficient, friendly, and went out of their way to make sure my purchase was hassle free. I found this Ram 2500 onlin Deveroux and his crew were very efficient, friendly, and went out of their way to make sure my purchase was hassle free. I found this Ram 2500 online, called Ian, and it was a done deal. He even delivered the truck 4 hrs away to me in Pennsylvania. I never even left my house. I have purchased 6 new vehicles in my life, and this was by far the best experience I ever had. Easy and hassle free. I will be back next time I need a vehicle. More

Don White Dodge Chrysler Jeep is a preferred service facility for my 2006 Dodge Grand Caravan. I have used this facility for a number of years now, and am regularly taken care of by Mr. James Johnson, facility for my 2006 Dodge Grand Caravan. I have used this facility for a number of years now, and am regularly taken care of by Mr. James Johnson, whom I have come to trust. I believe Mr. Johnson appreciates the attention and care I demonstrate for the optimum operation of my vehicle and is always knowledgeable, enthusiastic, and eager to help. At the same time, I do not get the impression the service department is trying to "pad" the work order with unnecessary and expensive repairs. I can leave the facility with confidence in knowing that the job was done right, the first time. More

I always have my Durango serviced at Don White's even though it is not where I purchased it. Don White's is a very convenient location for me. I always feel the recommended repairs and service are nece though it is not where I purchased it. Don White's is a very convenient location for me. I always feel the recommended repairs and service are necessary. I feel the price of the service is very high compared to what an independent shop would charge me but I feel better having it serviced at a dealer whose service employees have worked there for a very long time. I recently needed a new engine and after pricing out several options, I went outside of the dealer because the price was less than half of the dealer price with a much longer warranty. That was very dissapointing to me. I usually work with Chuck (can't remember his last name) and I have been working more with James Johnson in Chuck's absence. I am always treated with respect and the repairs and services are explained to me fully and are of high quality. There were a couple of instances where the service was not satisfactory. 1) I had brake work done and I noticed a scraping noise afterwards. Something was overlooked at the time of service and it was easily and qickly corrected when I returned the vehicle. 2) My car was to be picked up and towed to the business who replaced my engine. Calls were made to the dealer by me and the towing company to expect pickup that day and when the towing service arrived, my vehicle was not able to be released. I was charged for the extra trip. Don White's did compensate me by providing a service (detailing) at no charge. No one is perfect and I don't get upset when things happen as long as responsibility is taken and the issue is corrected. I also greatly appreciate the shuttle service that is available. I wish the prices were more reasonable. Thanks for giving me the opportunity to share my thoughts and experiences with you. More

Went in looking for a new car, left with one. Exceed my espectations and they did everything the could to get me the car I wanted! I was Conteacted by Thomas when i inquired about a car Online. Sean took m espectations and they did everything the could to get me the car I wanted! I was Conteacted by Thomas when i inquired about a car Online. Sean took my specifications for a car and found one that fiet waht I wanted. Fit my prices adn rates and was able to schedule around me. Very great service. More