Don White's Timonium Chrysler Dodge Jeep Ram
Cockeysville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I had no intention of visiting Don White's Jeep when I started my car serach, but I'm so glad I did. I went to 7 other dealerships in the area and I can say without hesitition that Raymond Brooks and the started my car serach, but I'm so glad I did. I went to 7 other dealerships in the area and I can say without hesitition that Raymond Brooks and the entire Don White's staff treated my mother and I with more patience and understanding then anyone by a touchdown. Raymond took his time and found me not only the right vehicle, but at a great price and a low interest rate. I will recommend all of my friends and family that are looking for a vehicle to Don White's Jeep. More
We were greeted promptly and Sean was very knowledgeable about the Town n Country Van we were buying. He knew all the answers to all our questions and explained all the details and features of the van to us about the Town n Country Van we were buying. He knew all the answers to all our questions and explained all the details and features of the van to us without hesitation. Sean was very friendly and helpful in every way. My only complaint was once we decided on the purchase the financing process took a very long time. We spent a total of 5 hours at the dealership. Overall a pleasant buying experience. Thank you. More
The best advice I could give anyone, is to keep driving past this particular dealership. They lied, played 4 square, and jerked me around on price every chance they could. If I were a betting man, I would past this particular dealership. They lied, played 4 square, and jerked me around on price every chance they could. If I were a betting man, I would wager that 90% of the positive reviews on here are pure fabrications. I can't be the only person they did this too. More
For several weeks, I was experiencing a shudder (aka death wobble) on my 06 Jeep Wrangler Unlimited. I took my 2006 Jeep Wrangler to Don White after 2 very unsatisfactory visits with the service departm death wobble) on my 06 Jeep Wrangler Unlimited. I took my 2006 Jeep Wrangler to Don White after 2 very unsatisfactory visits with the service department in Dundalk, Maryland. James, the service manager, was patient and seemed genuine about resolving my issue. My Jeep is now fixed and I can say it was certainly worth driving the extra 10 miles. More
I really liked the professionalism of the saleman mr.Sean Fitzpatrick it was a real pleasure during business with him. he made my visit and my purchase a pleasure. i highly rate this dealership. Fitzpatrick it was a real pleasure during business with him. he made my visit and my purchase a pleasure. i highly rate this dealership. More
We drive to another Dodge dealer to have our maintenance done because of the numerous issues we've had with service. It was bad enougth that an employee approached my husband at his place of work to appolog done because of the numerous issues we've had with service. It was bad enougth that an employee approached my husband at his place of work to appologize for how the front desk saff as well as the service manager spoke to his wife. The only redeeming quality at Don White's is the excellent sales staff. It's a shame they can't back it up with repairs because we would be happy to spend our money there. More
I liked this dealership for the simple fact that they had the car I wanted, in good shape, at a reasonable price. That is about it. The condition of the place is pretty drab compared to most car dealers. The the car I wanted, in good shape, at a reasonable price. That is about it. The condition of the place is pretty drab compared to most car dealers. The bathroom is almost scary. They have a whole team that is there to ensure your satisfaction, but they never follow up after you leave the dealership. The process seemed a little unprofessional, almost shady, compared to my other experiences buying cars. It didn't feel like you could get a direct honest answer from anyone, but then again I was buying a used car. Although I tried to negotiate a deal, they did some work with the numbers to just change the length of my loan, so in the end I paid the ticket price. I felt like I was annoying them when I followed up a few weeks later to ask about the status of my tags. I live out of state and I have a residential parking permit which is connected to my license plate, I started getting tickets with my temp tags and used the only temporary permit that I am allowed for the year. I paid the $100 processing fee so that they would expedite the process, but ultimately it would have been much faster to just do it myself. In the end it all worked out, there were only a few bumps in the road and I am happy with the car that I purchased. More
Ian-very professional and gave me good information about warranties, etc. Very interested in internet precense of dealership and my customer service experience. Damica-she made it possible fo rme to buy warranties, etc. Very interested in internet precense of dealership and my customer service experience. Damica-she made it possible fo rme to buy the car. She took pictures of the used vehicle with her own camera and emailed them to me at work so I could make a quick decision. She was my only mode of communication with Ian and communicated my questions directly to him. she constantly kept me informed of the status of the sale and Ian's activities so I was not in the dark as to when I would hear something back. She was professional and honest. Sean-was very friendly and helpful with getting me in the car the day I visited the dealership. he was acommodating about a tricky issue with the damaged car seat and worked very hard to make things run smoothly for me. I appreciated the personal touch. I was not really left alone, he kept me informed every step of the way. More
Excellent service. It was obvious that Jeff and Bill had depth in the car sales business and gave us confidence in our purchase. Ryan, in time, will rise to their level as well. depth in the car sales business and gave us confidence in our purchase. Ryan, in time, will rise to their level as well. More