Don White's Timonium Chrysler Dodge Jeep Ram
Cockeysville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Easy to deal with - we even were able to text one another after hours; pleasant personality - the purchase was for my son and he was young enough to relate to him while old enough to relate to me; got the jo after hours; pleasant personality - the purchase was for my son and he was young enough to relate to him while old enough to relate to me; got the job done efficiently - I had little time to spend AT the dealership and he honored that; worked with our budget and found us our car - we told him what we could spend and he found us exactly what we needed - the next day we had our car! More
Service was quick and friendly. Great selection of vehicles Sean was very knowledgeable about the new jeep trims versus the old jeep trims. Financing was quick and easy vehicles Sean was very knowledgeable about the new jeep trims versus the old jeep trims. Financing was quick and easy More
Don White's Timonium continues to excel in the service I receive when bringing my car in for regular service or repair. In many cases, the price is better/lower than a local repair shop and I feel I can tru receive when bringing my car in for regular service or repair. In many cases, the price is better/lower than a local repair shop and I feel I can trust them to do it right. James Johnson is a great asset; he is honest and has a keen sense of analyzing a problem or potential problem. He has gone out of his way to accommodate me in many different ways, whether it is with advice or making arrangements for a rental car. James Johnson and the service staff are the reasons I am a satisfied service customer! OUTSTANDING. More
I just bought a new Dodge Avenger from Nick at Don White's in timonium, and I couldn't be happier. He was probably the most knowledgable and friendy car salesmen I have ever worked with. He knew so White's in timonium, and I couldn't be happier. He was probably the most knowledgable and friendy car salesmen I have ever worked with. He knew so much about the process that he had an answer ready for every question I presented, from information about the car and the features, to the sales process and financing. He was friendly and courteous, making me feel very comfortable about a process that can be stressfull, and made me feel very welcome. I found exactly the model I was looking for and I love the car. I had to leave the dealership for a bit to go to a doctor's appointment, and he actually let me take the car with me for a sort of extended test drive. The only part about the car that I didn't like was the lack of spoiler, and he ran a quote to add a spoiler while I was out. It was ready when I got back, and the installation of the spoiler was included in the financing. I had gotten a quote from Carmax for my car, with the intention of trading it to them and putting cash down, so I could keep a bit in my pocket. Nick matched Carmax's offer, and still cut me a check for the amount I wanted to keep. If they couldn't match the offer, he was ready to go with me to Carmax to trade it in there. They financed me even though my credit was mediocre, and got me the payment amount that I wanted. I enjoyed every step of the process, and would recomend anyone and everyone to give them a try. I live in columbia, so this was a bit of a drive for me (that I did just because they had a model with the features I wanted) but I plan on going back there for all my needs on this car now. The staff at Don White's is just unmatched. More
Mr. Brooks was very respectful. He explored all possible options to meet our needs and eventually was able to provide the deal we could afford. Even after the sale, Mr. Brooks has been just as helpful as he options to meet our needs and eventually was able to provide the deal we could afford. Even after the sale, Mr. Brooks has been just as helpful as he was before the sale. Thank you Mr. Brooks for your dedication to meeting all of our needs. More
Excellent staff to deal with, cooperative and accommodating. Visited every dealer in the area and it doesn't get any better than the selection and staff at Don Whites. Jeremy was awesome to deal accommodating. Visited every dealer in the area and it doesn't get any better than the selection and staff at Don Whites. Jeremy was awesome to deal with, he understood exactly what I was looking for and did everything he could to accommodate. Hassle free deal, thanks again for the great experience! More
Jeff and Tony were incredibly helpful. I felt like I received first class treatment. Anyone looking to purchased a vehicle should look here because the sales staff is knowledgeable and passionate about received first class treatment. Anyone looking to purchased a vehicle should look here because the sales staff is knowledgeable and passionate about the vehicles they offer, as well as the vehicles that other dealers have. They made sure to provide me with the best possible price and describe exactly where every penny I spent went. From options, to warranties, every step of the process was explained to me and they made sure that I understood each part before moving forward. This will not be the last vehicle I purchase from Don White's. More
Ryan was very friendly and easy to approach. He let me explore my car options without pressuring me into making a decision. Jeff was great with negotiating my deal. He was fair and honest and helped me re explore my car options without pressuring me into making a decision. Jeff was great with negotiating my deal. He was fair and honest and helped me reach my budgeted goal. Overall, the team at Don White's gives exceptional service and I would highly recommend this dealer to everyone!! More
I was very pleased with the deal we got on our new Caliber and also with the trade in value on our old vehicle. I didn't feel pressured to buy anything and they worked very hard to get us in the car w Caliber and also with the trade in value on our old vehicle. I didn't feel pressured to buy anything and they worked very hard to get us in the car we wanted for the price we wanted to pay. All in all one of the best car buying experiences I can recall. More
I priced our truck at over five dealerships. I managed to get Ryan Jacob on the phone when I called Don White's. He was quick to get me all the information I needed and go to bat for me with the feisty manag get Ryan Jacob on the phone when I called Don White's. He was quick to get me all the information I needed and go to bat for me with the feisty manager on price. Additionally he would go outside and check the vehicle details the few times that I called. He is also one of the very few, and I mean very few, car/truck sales guys I talked to or met that actually really knew about the vehicle. He knew 85% of the questions I asked about the truck and the other 15% he admitted he did not know, but committed he would get back to me asap with an answer which he did. Based on my experience with him my wife and I drove 80miles to meet with him and drove home a new car. I like Ryan, thank him and the others at the dealership (also especially Luray, who helped me get my transfer of my tags done smoothly and easily) who made the buying experience mush less painful then I have ever experienced. More