
Don White's Timonium Chrysler Dodge Jeep Ram
Cockeysville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Sean Fitzpatrick at Don Whites Dodge did a great job working with me to get me in the right truck. While I was looking for my nice new truck, he made every effort to not be one of those stingy, pushy sa working with me to get me in the right truck. While I was looking for my nice new truck, he made every effort to not be one of those stingy, pushy salesmen! I was in and out of the dealership off and on for about two months before I finally made up my mind, looking at options, weighing the overall value and importance of each one to me. Not once did he push me to make a decision on something that I didn't want. He did a great job! When I was ready to close the deal he was able to meet my time restraints and get everything ready with the paperwork and the vehicle on short notice. My new truck was detailed, fueled and final inspected for flaws (there were no flaws). The overall appearance of the truck was outstanding, the manufacturer (Dodge) has done a remarkable job paying attention to details and final assembly fit and finish. Overall, my experience at this dealership has been a good one, I would recomend them to anyone in the market for a new vehicle. On the service end of things, I don't know yet... but if the staff in the service department is as professional as the showroom staff was, I am sure I will be happy. Dodge..... well, I believe that the hard crunch on the economy in the last several years has tought them that a great product and great people who stand behind that product will determine their success in the future and that customer service is what will lead them to the top again. In this day and age, people are more apt to keep a hold on their hard earned cash and the deciding factor of a sale will rest on the shoulders of outstanding customer service.. More
I inquired about a vehicle, and Ryan invited me down to check out some matches. He paired me w/ Tony McCusker in sales. Bill Gonzalez handled the paperwork and warranty. I found exactly what I was looking check out some matches. He paired me w/ Tony McCusker in sales. Bill Gonzalez handled the paperwork and warranty. I found exactly what I was looking for. I came in w/ my own financing, though I agreed to allow the dealer an opportunity to compete. I ended up going with one they provided. Am currently still awaiting finalized financing information, as the one provided at the time I left the dealer has fallen through (as I was informed two weeks ago). That's the only snag, and I don't blame the dealer. My overall experience was good. I love the vehicle. More
We found the dealership through AutoTrader.com and drove over to see about the online pricing they had on select models. Although we didn't leave with what we had intended we drove off with a new car that over to see about the online pricing they had on select models. Although we didn't leave with what we had intended we drove off with a new car that we, my wife and I, were very happy with at a price that was very affordable. We would recommend future business with this dealership as the staff was very friendly and approachable. More
Nick knew the products, knew what we were looking for, wasn't very pushy, answered all my questions, the final paperwork process was very smooth and fast (unlike my last experiences at other dealers). wasn't very pushy, answered all my questions, the final paperwork process was very smooth and fast (unlike my last experiences at other dealers). More
Sean and Don White's were great! We purchased a new Grand Cherokee Overland- Sean knew the ins and outs of the automobile, wasn't pushy and that is why we bought from them. Didn't even price shop- I too am i Cherokee Overland- Sean knew the ins and outs of the automobile, wasn't pushy and that is why we bought from them. Didn't even price shop- I too am in sales and can appreciate and refreshing purchasing experience. Sean made that possible. More
Very timely and positive experience. Excellent job. Tony took care of business and was extremely easy to talk with. The car was purchased, prepped and out the door with no delays. took care of business and was extremely easy to talk with. The car was purchased, prepped and out the door with no delays. More
The team was friendly, knowledgeable, and attentive. Sean listened to our needs and found a great vehicle match at a great price! We enjoyed our experience. listened to our needs and found a great vehicle match at a great price! We enjoyed our experience. More
Tony was very helpful no nonsense no pressure and made sure satisfy our needs and was an awesome car buying experience I ever had and Tony really made it an enjoyable experience rather than a chore. sure satisfy our needs and was an awesome car buying experience I ever had and Tony really made it an enjoyable experience rather than a chore. More
Nick is a personable and extremely helpful salesperson. He was willing to go above and beyond in order to help my family with the purchase of a Durango. This is our second purchase from Don White's and we He was willing to go above and beyond in order to help my family with the purchase of a Durango. This is our second purchase from Don White's and we were extremely happy to have Nick as our salesperson. The enthusiasm shown while showing us the features of the vehicle was refreshing. More
The best new car buyng experience I've had. I went in and laid the facts down on what I had, what I could and couldn't do, and did not have any haggling on my new Jeep and did not feel pressured one bit. Ray laid the facts down on what I had, what I could and couldn't do, and did not have any haggling on my new Jeep and did not feel pressured one bit. Ray was friendly, honest and LISTENED to me. Anyone going to this dealer should ask for Ray. More