Don White's Timonium Chrysler Dodge Jeep Ram

The sales consultant, Sean Fitzpatrick, made buying my new Dodge Challenger the best car buying experience I have ever had. He was direct, knowledgeable, polite and most importantly had a sense of humor.I new Dodge Challenger the best car buying experience I have ever had. He was direct, knowledgeable, polite and most importantly had a sense of humor.I honestly felt like I was given the best deal at Don White's Timonium. More

I found two new cars on the Don White's internet site that met my criteria and price range. I contacted Tiffany and was able to see them the next day. The vans were waiting for me, tagged with my name that met my criteria and price range. I contacted Tiffany and was able to see them the next day. The vans were waiting for me, tagged with my name (a nice touch). Tony showed me the features and took me on two road tests. I decided to buy the slightly more expensive model because of the features of comfort, rear AC/heat and tinted windows. Tony and Tiffany were both professional and very friendly. As I am physically challenged they even brought the finance manager to me to close the deal, which was very considerate. I bought the 2012 Dodge Grand Caravan SE on Saturday and returned with my handicap tags on Monday to transfer them to my new car. Not long after returning home, Tony called to tell me that I had overpaid by almost $1000. I don't think I would have realized this on my own, so I am very impressed by their honesty. I would definitely recommend Don White's. In fact my friends that came with me to help me evaluate the cars, will probably travel from Ellicott City to purchase their next Dodge Caravan at Don White's. Good job! More

I studied the car I wanted (Chrysler 200), I researched pricing and options, Edmonds, TrueCar and shopped around with several dealers in the area. I requested out the door costs from seven Maryland dealers pricing and options, Edmonds, TrueCar and shopped around with several dealers in the area. I requested out the door costs from seven Maryland dealers. Ryan was truthful and forthcoming in all of our conversations. He even pointed out where competitive bids were not complete. I found everything he told me to be true. Don White was one of three dealers that had the exact car I wanted, Ryan got me in the door. Once there Derrick Finch was great. He worked with me, was considerate of my time, gave me all of the detail I needed to make a decision and made the whole buying experience a pleasure. I have purchased many, many cars in my life and as a rule I have hated the process end to end. This team has changed my opinion of what a car dealer can be. They demonstrated ethics and professionalism throughout the process and have won me over as a buyer, at least as far as Don White Chrysler is concerned. Good job guys. More

We are very pleased with the purchase of our new Jeep from Don White's dealership. Nick was extremely nice--not pushy at all. The finance guy was great and even found a lower rate for us. It was the f from Don White's dealership. Nick was extremely nice--not pushy at all. The finance guy was great and even found a lower rate for us. It was the first time we ever went into the finance office and got a lower monthly payment than we expected! More

Sean was great, he made sure I was 100% comfortable and confident with my purchase. I shopped around and don white's had the best price! The financing guy wasn't the nicest and was a little frustrated when confident with my purchase. I shopped around and don white's had the best price! The financing guy wasn't the nicest and was a little frustrated when I asked questions but he later apologized and said it had been a busy day. Overall buying my car was a great experience, Sean even texted me after I left thanking me for my purchase and once again making sure I was happy with my purchase. I would reccomend this dealership!! More

Since the start when I contacted them, This has been a pleasure. Adrew was the Upfront guy who answered all of my questions before I made the 130 mile trip. When I got there(shortly after they opened on pleasure. Adrew was the Upfront guy who answered all of my questions before I made the 130 mile trip. When I got there(shortly after they opened on a Saturday), I was turned over to Nick. Nick took me on a tour of the car before the test drive. On the test drive, Nick guided me thru unknown road to me to give me the best overall evaluation of the car. Nick then handled all of my paperwork and getting the service area to prepare the car. I was out of the dealership in just under 3 hours an on my way home. Would highly recommend this dealership. More

Sean was a wonderful person to work with! I certainly would reccomend him to anyone that was looking for a fair deal!! This dealership is lucky to have him!!! would reccomend him to anyone that was looking for a fair deal!! This dealership is lucky to have him!!! More

This dealership was the best car buying experience I've ever had. The salesman that I worked with was great and very friendly. They worked with me on the pricing to get me out the door at a price I could a ever had. The salesman that I worked with was great and very friendly. They worked with me on the pricing to get me out the door at a price I could afford on a great certified vehicle. I would highly recommend buying a new or used car from this dealership again. If I am ever in the market for another vehicle I will definitely be revisting them. The warranty saleman was a pleasure to work with too. I can't even stress how easy and enjoyable they made the experience for me, especially since I drove a few hours to purchase a vehicle from them. Again, BEST car buying experience I have ever had and would recommend them to any one looking to buy a new or used vehicle! More

Sean Fitzpatrick at Don Whites Dodge did a great job working with me to get me in the right truck. While I was looking for my nice new truck, he made every effort to not be one of those stingy, pushy sa working with me to get me in the right truck. While I was looking for my nice new truck, he made every effort to not be one of those stingy, pushy salesmen! I was in and out of the dealership off and on for about two months before I finally made up my mind, looking at options, weighing the overall value and importance of each one to me. Not once did he push me to make a decision on something that I didn't want. He did a great job! When I was ready to close the deal he was able to meet my time restraints and get everything ready with the paperwork and the vehicle on short notice. My new truck was detailed, fueled and final inspected for flaws (there were no flaws). The overall appearance of the truck was outstanding, the manufacturer (Dodge) has done a remarkable job paying attention to details and final assembly fit and finish. Overall, my experience at this dealership has been a good one, I would recomend them to anyone in the market for a new vehicle. On the service end of things, I don't know yet... but if the staff in the service department is as professional as the showroom staff was, I am sure I will be happy. Dodge..... well, I believe that the hard crunch on the economy in the last several years has tought them that a great product and great people who stand behind that product will determine their success in the future and that customer service is what will lead them to the top again. In this day and age, people are more apt to keep a hold on their hard earned cash and the deciding factor of a sale will rest on the shoulders of outstanding customer service.. More

I inquired about a vehicle, and Ryan invited me down to check out some matches. He paired me w/ Tony McCusker in sales. Bill Gonzalez handled the paperwork and warranty. I found exactly what I was looking check out some matches. He paired me w/ Tony McCusker in sales. Bill Gonzalez handled the paperwork and warranty. I found exactly what I was looking for. I came in w/ my own financing, though I agreed to allow the dealer an opportunity to compete. I ended up going with one they provided. Am currently still awaiting finalized financing information, as the one provided at the time I left the dealer has fallen through (as I was informed two weeks ago). That's the only snag, and I don't blame the dealer. My overall experience was good. I love the vehicle. More