Don White's Timonium Chrysler Dodge Jeep Ram

We just purchased a used 2007 Malibu for our daughter at Don White's and were very impressed with the customer service we received. Everyone from Ryan Jacobs that we first spoke to on the phone, to Rob Mars Don White's and were very impressed with the customer service we received. Everyone from Ryan Jacobs that we first spoke to on the phone, to Rob Marsteller who sold us the car, to W. Gonzales in the financial dept. and everyone else who greeted us in between, they were professional, courteous and very helpful. We're very satisfied and pleased with our purchase and overall experience at Don White's. Would definitely recommend them. More

I began my search for a new Jeep Grand Cherokee late summer when I initially met Sean Fitzpatrick at Don White's. I explained this was a quick stop and that I would be purchasing 6 months down the road summer when I initially met Sean Fitzpatrick at Don White's. I explained this was a quick stop and that I would be purchasing 6 months down the road. Sean was professional, friendly, informative, and most important, not-pushy or aggressive. I asked for him when I came back to purchase mid-winter. We had done some homework on various models, and he ran down all the variables and explained all the changes that had taken place in 2011/2012. He walked us through the purchase process, and helped us get a USAA discount, since Don White's is a preferred USAA dealer. I have purchased many cars over the years and Sean is the best salesperson I have ever had. The fact that he is not aggressive, pushy or in-your-face made all the difference in the world. I would recommend not only Sean, but also Don White's, because of Sean! More

The sales consultant, Sean Fitzpatrick, made buying my new Dodge Challenger the best car buying experience I have ever had. He was direct, knowledgeable, polite and most importantly had a sense of humor.I new Dodge Challenger the best car buying experience I have ever had. He was direct, knowledgeable, polite and most importantly had a sense of humor.I honestly felt like I was given the best deal at Don White's Timonium. More

I found two new cars on the Don White's internet site that met my criteria and price range. I contacted Tiffany and was able to see them the next day. The vans were waiting for me, tagged with my name that met my criteria and price range. I contacted Tiffany and was able to see them the next day. The vans were waiting for me, tagged with my name (a nice touch). Tony showed me the features and took me on two road tests. I decided to buy the slightly more expensive model because of the features of comfort, rear AC/heat and tinted windows. Tony and Tiffany were both professional and very friendly. As I am physically challenged they even brought the finance manager to me to close the deal, which was very considerate. I bought the 2012 Dodge Grand Caravan SE on Saturday and returned with my handicap tags on Monday to transfer them to my new car. Not long after returning home, Tony called to tell me that I had overpaid by almost $1000. I don't think I would have realized this on my own, so I am very impressed by their honesty. I would definitely recommend Don White's. In fact my friends that came with me to help me evaluate the cars, will probably travel from Ellicott City to purchase their next Dodge Caravan at Don White's. Good job! More

I studied the car I wanted (Chrysler 200), I researched pricing and options, Edmonds, TrueCar and shopped around with several dealers in the area. I requested out the door costs from seven Maryland dealers pricing and options, Edmonds, TrueCar and shopped around with several dealers in the area. I requested out the door costs from seven Maryland dealers. Ryan was truthful and forthcoming in all of our conversations. He even pointed out where competitive bids were not complete. I found everything he told me to be true. Don White was one of three dealers that had the exact car I wanted, Ryan got me in the door. Once there Derrick Finch was great. He worked with me, was considerate of my time, gave me all of the detail I needed to make a decision and made the whole buying experience a pleasure. I have purchased many, many cars in my life and as a rule I have hated the process end to end. This team has changed my opinion of what a car dealer can be. They demonstrated ethics and professionalism throughout the process and have won me over as a buyer, at least as far as Don White Chrysler is concerned. Good job guys. More

We are very pleased with the purchase of our new Jeep from Don White's dealership. Nick was extremely nice--not pushy at all. The finance guy was great and even found a lower rate for us. It was the f from Don White's dealership. Nick was extremely nice--not pushy at all. The finance guy was great and even found a lower rate for us. It was the first time we ever went into the finance office and got a lower monthly payment than we expected! More

Sean was great, he made sure I was 100% comfortable and confident with my purchase. I shopped around and don white's had the best price! The financing guy wasn't the nicest and was a little frustrated when confident with my purchase. I shopped around and don white's had the best price! The financing guy wasn't the nicest and was a little frustrated when I asked questions but he later apologized and said it had been a busy day. Overall buying my car was a great experience, Sean even texted me after I left thanking me for my purchase and once again making sure I was happy with my purchase. I would reccomend this dealership!! More

Since the start when I contacted them, This has been a pleasure. Adrew was the Upfront guy who answered all of my questions before I made the 130 mile trip. When I got there(shortly after they opened on pleasure. Adrew was the Upfront guy who answered all of my questions before I made the 130 mile trip. When I got there(shortly after they opened on a Saturday), I was turned over to Nick. Nick took me on a tour of the car before the test drive. On the test drive, Nick guided me thru unknown road to me to give me the best overall evaluation of the car. Nick then handled all of my paperwork and getting the service area to prepare the car. I was out of the dealership in just under 3 hours an on my way home. Would highly recommend this dealership. More

Sean was a wonderful person to work with! I certainly would reccomend him to anyone that was looking for a fair deal!! This dealership is lucky to have him!!! would reccomend him to anyone that was looking for a fair deal!! This dealership is lucky to have him!!! More

This dealership was the best car buying experience I've ever had. The salesman that I worked with was great and very friendly. They worked with me on the pricing to get me out the door at a price I could a ever had. The salesman that I worked with was great and very friendly. They worked with me on the pricing to get me out the door at a price I could afford on a great certified vehicle. I would highly recommend buying a new or used car from this dealership again. If I am ever in the market for another vehicle I will definitely be revisting them. The warranty saleman was a pleasure to work with too. I can't even stress how easy and enjoyable they made the experience for me, especially since I drove a few hours to purchase a vehicle from them. Again, BEST car buying experience I have ever had and would recommend them to any one looking to buy a new or used vehicle! More