Don White's Timonium Chrysler Dodge Jeep Ram

Awful service. Not knowledgeable about jeeps mechanics. Will not be purchasing another vehicle with them again. Warranty is a waste of time and money. No matter what they will find excuse to ignore that yo Will not be purchasing another vehicle with them again. Warranty is a waste of time and money. No matter what they will find excuse to ignore that you have purchased it. More

Called about a new car price. They had added so many so called rebates to the price that no one in the world could qualify for. It added $4,000 to the on-line price, not to mention they showed the $995 in called rebates to the price that no one in the world could qualify for. It added $4,000 to the on-line price, not to mention they showed the $995 in the discounted invoice price, only to tell me they would have to add it back in. They make look like the lowest on-line price, but they are not. You have been warned, so just add about $4000 to any price you see. More

This is the worst dealership I dealt with. Don't deal with them online. Unreliable and no word of honor. I hope this will not happen to anyone else. Please publish this. This is actually happen deal with them online. Unreliable and no word of honor. I hope this will not happen to anyone else. Please publish this. This is actually happened to me on January 25, 2013. Thomas Bowman and his manager of Don White’s Dealership agreed with me the price for this 2012 Lexus RX350 for $34,500 . They asked for a copy of my driver license and insurance card so I sent. I had a loan approved and pickup the from my credit union. I received an okay from the independent mechanic I hired to check out the car. They told me it will cost $600 to transport the vehicle and I told them to charge to my credit card. They told me to send the invoice for the car on Monday. That was Friday, Jan 25 2013 at 4:49 pm : On Saturday, Jan 26, 2013 at 4:51 pm I received this email from them: Hello Queil, I regret to inform you that the Lexus RX-350 was sold to another customer this morning. As I was finishing the paperwork to send to you, I found that it was sold. I have gotten with my wholesale manager to see if we can acquire another for you. I apologize for the inconvenience. Thomas Bowman, Jr Internet Coordinator More

I contacted several Dodge dealers via email in my search for the right deal. Don White's gave me the most straightforward answers to my questions. Instead of just "Come on in and we will discuss it", they g for the right deal. Don White's gave me the most straightforward answers to my questions. Instead of just "Come on in and we will discuss it", they gave me actual numbers and useful info. I visited them first for this reason, thinking that if they then tried to change the deal, I could always move on to the next dealer on the list. But there was no deception or surprises. Everything they told me via email held true and I completed the purchase stress-free. I didn't get the exact deal I was hoping for when I entered. But that deal was very aggressive and I knew it. The final price was fair for both parties. More

Sales personnel was very friendly and helpful. They made this car buying experience stress free. I would definately recommend this dealership to friends and family. this car buying experience stress free. I would definately recommend this dealership to friends and family. More

A family member recommended that I talk to Sean Fitzpatrick. He was busy the night I went in, but made arrangements for someone else to help me with some questions and the specifics on what I was l Fitzpatrick. He was busy the night I went in, but made arrangements for someone else to help me with some questions and the specifics on what I was looking for. Sean called the next day and suggested I come in again so he could see what I needed. I went for a second test drive and told him where I needed to be on payments. He kept working the numbers until we were both happy. Excellent customer service, no pressure to buy and everyone made the purchase easy and hassle-free. More

As soon as we walked in the dealership, the salesmen made us feel extremely welcomed. I told them that we had received and email from the sales manager and they took us to the internet department and wew en us feel extremely welcomed. I told them that we had received and email from the sales manager and they took us to the internet department and wew ent from there. I was set up with salesman Sean Fitzpatrick and we discussed what I was looking for which was a Dodge Journey that I saw on the website. The prices were not matching to what I needed to be at so we looked at some other new Dodge Journey's and the options that they had. Sean checked other dealerships to find what I was looking for at a comparable price and he did everything he could to match our needs. We found a blue 2012 Dodge Journey with the package I was looking for and Sean got the numbers ran and worked the monthly payment out to exactly what we wanted with no "beating around the bush". The dealership was great, the entire staff at the dealership were awesome, and Sean was amazing. I would definitely recommend this dealership to everyone. When we were finished signing the paper work, they announced the sale to the entire store and allowed us to play "The Game" for a chance to win $1000. We didn't win but did get a free 24-point inspection and oil change! More

I did not research vehicles heavily before visiting the dealership. I knew of some key options that I would need in a vehicle but was unsure of the availability. Mr. Campagna was very helpful and knowledge dealership. I knew of some key options that I would need in a vehicle but was unsure of the availability. Mr. Campagna was very helpful and knowledgeable. I never once felt pressured to buy. More

No pressure, no hassle experience. Detailed description of options, warranty, service requirements. Seamless purchase experience, with professional interaction with entire sales team. Exceptional service f of options, warranty, service requirements. Seamless purchase experience, with professional interaction with entire sales team. Exceptional service from primary salesman. More

When I bought my vehicle I paid $300.00 for license, license transfer, title, registration fee. I wanted my tags transfered to the vehicle I bought. I asked to do this myself and was told I could not, t license transfer, title, registration fee. I wanted my tags transfered to the vehicle I bought. I asked to do this myself and was told I could not, the dealership had to do it. Twenty some days later I get a card in the mail telling me that my new tags have arrived at the dealership and for me to come by and pick them up. I live 4.5 hours away in a different state! They had to mail me the tags and I had to go the the DMV and transfer the tags myself. I paid $200.00 processing fee which should have taken care of notifying my insurance company. 31 days after I bought the car, I have not received notice from my insurance co. listing my new vehicle. I called them and they said they have not received notice of me buying a new car. So I had to take care of the insurance information myself. So what did the money I paid the dealership go to since I did a lot of the leg work myself??? I would never recommend this dealership to anyone nor will I ever step foot in there again. This was the worst experience I have ever had with a dealership. More