Don White's Timonium Chrysler Dodge Jeep Ram
Cockeysville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Sales personnel was very friendly and helpful. They made this car buying experience stress free. I would definately recommend this dealership to friends and family. this car buying experience stress free. I would definately recommend this dealership to friends and family. More
A family member recommended that I talk to Sean Fitzpatrick. He was busy the night I went in, but made arrangements for someone else to help me with some questions and the specifics on what I was l Fitzpatrick. He was busy the night I went in, but made arrangements for someone else to help me with some questions and the specifics on what I was looking for. Sean called the next day and suggested I come in again so he could see what I needed. I went for a second test drive and told him where I needed to be on payments. He kept working the numbers until we were both happy. Excellent customer service, no pressure to buy and everyone made the purchase easy and hassle-free. More
As soon as we walked in the dealership, the salesmen made us feel extremely welcomed. I told them that we had received and email from the sales manager and they took us to the internet department and wew en us feel extremely welcomed. I told them that we had received and email from the sales manager and they took us to the internet department and wew ent from there. I was set up with salesman Sean Fitzpatrick and we discussed what I was looking for which was a Dodge Journey that I saw on the website. The prices were not matching to what I needed to be at so we looked at some other new Dodge Journey's and the options that they had. Sean checked other dealerships to find what I was looking for at a comparable price and he did everything he could to match our needs. We found a blue 2012 Dodge Journey with the package I was looking for and Sean got the numbers ran and worked the monthly payment out to exactly what we wanted with no "beating around the bush". The dealership was great, the entire staff at the dealership were awesome, and Sean was amazing. I would definitely recommend this dealership to everyone. When we were finished signing the paper work, they announced the sale to the entire store and allowed us to play "The Game" for a chance to win $1000. We didn't win but did get a free 24-point inspection and oil change! More
I did not research vehicles heavily before visiting the dealership. I knew of some key options that I would need in a vehicle but was unsure of the availability. Mr. Campagna was very helpful and knowledge dealership. I knew of some key options that I would need in a vehicle but was unsure of the availability. Mr. Campagna was very helpful and knowledgeable. I never once felt pressured to buy. More
No pressure, no hassle experience. Detailed description of options, warranty, service requirements. Seamless purchase experience, with professional interaction with entire sales team. Exceptional service f of options, warranty, service requirements. Seamless purchase experience, with professional interaction with entire sales team. Exceptional service from primary salesman. More
When I bought my vehicle I paid $300.00 for license, license transfer, title, registration fee. I wanted my tags transfered to the vehicle I bought. I asked to do this myself and was told I could not, t license transfer, title, registration fee. I wanted my tags transfered to the vehicle I bought. I asked to do this myself and was told I could not, the dealership had to do it. Twenty some days later I get a card in the mail telling me that my new tags have arrived at the dealership and for me to come by and pick them up. I live 4.5 hours away in a different state! They had to mail me the tags and I had to go the the DMV and transfer the tags myself. I paid $200.00 processing fee which should have taken care of notifying my insurance company. 31 days after I bought the car, I have not received notice from my insurance co. listing my new vehicle. I called them and they said they have not received notice of me buying a new car. So I had to take care of the insurance information myself. So what did the money I paid the dealership go to since I did a lot of the leg work myself??? I would never recommend this dealership to anyone nor will I ever step foot in there again. This was the worst experience I have ever had with a dealership. More
We had done research before visiting Don White's dealership and knew what we were looking for in a new Jeep. We were greeted by Jay Best who was very helpful and considerate. We had questions about dealership and knew what we were looking for in a new Jeep. We were greeted by Jay Best who was very helpful and considerate. We had questions about car availability and what options were possible. He located possible vehicles that met our needs and had two on the lot for our consideration when we returned two days later. In addition to Mr. Best, the sales and finance managers were also friendly, considerate, and helpful. We have been dealing with Don White's dealership for 18 years and also have been pleased both with the cars we have purchased and their service department. Chuck Day in the service department has been extremely helpful to us. We would recommend this dealership to anyone. More
I went on line to view the inventory. I saw a Town & Country that I was interested in purchasing. The vehicle was in front of the dealership with my name tagged in the window when I arrived. My experien Country that I was interested in purchasing. The vehicle was in front of the dealership with my name tagged in the window when I arrived. My experience @ Don White's was very impressive. Sean and William's customer service skills are impeccable. Anyone who has bought a car before knows that the wait time(for financing) can be terrible. After the test drive, I was signing the paperwork with in an hour as verbally promised. :)I will be back. More
Service was great, quick, easy, awesome deals and cars, bought a New Jeep Patriot limited. Love is not a strong enough word for this car. bought a New Jeep Patriot limited. Love is not a strong enough word for this car. More
Great, no pressure dealership..very competitive and fair in pricing. Truck was ready as promised and salesman went out of his way to obtain vehicle. Would NOT hesitate to buy again from Don Whites. Thanks a in pricing. Truck was ready as promised and salesman went out of his way to obtain vehicle. Would NOT hesitate to buy again from Don Whites. Thanks again Sean More