Don White's Timonium Chrysler Dodge Jeep Ram

Respecting your customers is great. I was met by a young salesman Trevor Roy, to my surprise, he was polite and had respects to what I wanted and what I was looking for. We had just came I was met by a young salesman Trevor Roy, to my surprise, he was polite and had respects to what I wanted and what I was looking for. We had just came from another dealerships, one who had a car I liked but the salesperson was so rude. I am a single woman looking for a car, I get tired of salesman, who think they are better than me, just because they are a guy and then be totally rude. With Trevor, he was so nice and polite, it caught me off guard. Plus he understood just what I was looking for and in the right price range. He not only got me a Jeep, he got a loyal customer. My son who had got his Jeep at another dealership after seeing how they treated me, plans to always go back to Don White's Timonium over any other dealership. More

Great cars, better service! Don White's is an awesome dealership. I bought my first Jeep from there in 2009 and my only regret is I didn't buy my second one there in 2013. The sa Don White's is an awesome dealership. I bought my first Jeep from there in 2009 and my only regret is I didn't buy my second one there in 2013. The sales team is top notch and the service team takes great care of their customers. Even though I didn't buy my second Jeep at Don White's I continue to go there for my oil changes and regular maintenance. I personally deal with James but all of their advisors are great. I had my Jeep in for a regular oil change about a week ago and just before I left someone mentioned the automated car wash was out of service. I had noticed when they pulled my Jeep up that it was freshly washed so I figured mine was the one that broke it. Turns out it had been broken for a few days and James HAND WASHED my vehicle. The dealership I bought the Jeep from wouldn't waste their time washing it at all and here James took time to do it by hand, that says it all right there! If you're in the market for a DCJ vehicle, do yourself a favor and see this great crew. You won't be sorry! More

Great Service I brought our 2003 diesel work truck in for what I thought was 2 recalls but actually turned into 6! James Johnson was incredibly informative & promo I brought our 2003 diesel work truck in for what I thought was 2 recalls but actually turned into 6! James Johnson was incredibly informative & promotly ordered all the parts & had the recalls completed quickly. More

Service Contacted Scott Bachman in the service dept and alerted him to my concerns, Mr Bachman explained the process that they were going to take and then sup Contacted Scott Bachman in the service dept and alerted him to my concerns, Mr Bachman explained the process that they were going to take and then supplied me with a rental until the vehicle was completed Scott was very Professional and caring. He was upfront and direct, a refreshing change. I do recommend Don White's to everyone that ask me about a dealership that can be trusted. More

Service center I had a concern about my service and expressed this with service manager Kevin Caroll. Kevin listened to my concern and took immediate action to resol I had a concern about my service and expressed this with service manager Kevin Caroll. Kevin listened to my concern and took immediate action to resolve my issue. I was very appreciative of attention given to my problem. Thank you Kevin. Sincerely, Kim Hart More

Service at its BEST! Don Whites is above the rest when it comes to their employees, especially the service department. For several years I have dealt with the same advise Don Whites is above the rest when it comes to their employees, especially the service department. For several years I have dealt with the same adviser in the service department "James", he always greets with a smile and delivers what he promises. Over the years I have felt like the guys at Don Whites are like family, if you are looking to purchase a new or used car, you need to experience the Don Whites difference. You won't regret it. More

Service Department Have had multiple Jeeps serviced here and only because of James Johnson. I feel like he is a member of my family and personal takes care of my jeeps a Have had multiple Jeeps serviced here and only because of James Johnson. I feel like he is a member of my family and personal takes care of my jeeps as if they were his own. He's always available to discuss anything needed or recommended with them. He doesn't charge me for all the little crap that other places do. Prices are very fair. He keeps me informed of the status anytime they are in for service and will even email me pictures explaining the job being performed!!! Can't ask for more!!! If you have your car serviced at Don Whites go see James!!!! More

Quick, no hassle Scott Bachman, is a very good advisor... He explained what was done to my vehicle,and what I would need done, and the time frame I should have it don Scott Bachman, is a very good advisor... He explained what was done to my vehicle,and what I would need done, and the time frame I should have it done, no hassle! He was very respectful and organized, had me in and out, and that, I really appreciate! More

replaced trans Don White's Timonium is tops with me. Repaired under warranty transmission and replaced axel NO CHARGE no games. Scott Bachman was very very helpful Don White's Timonium is tops with me. Repaired under warranty transmission and replaced axel NO CHARGE no games. Scott Bachman was very very helpful! More

Worst Car Buying Experience Ever Do not even waste your time to check out this dealership! This has got to be the worst possible place on earth to buy a car. Let me just say that I wo Do not even waste your time to check out this dealership! This has got to be the worst possible place on earth to buy a car. Let me just say that I would rather ride a bus or walk, then to actually buy a vehicle from this dealership! This place is not in business to sell cars, for they treat the selling experience as a game, where they try to take advantage of anyone who may not be informed of a vehicles market value. They tried selling me a 2015 Grand Cherokee at sticker price, and offerered me approximately $5000 less then the KBB on my trade in. When I stated that there offer was totally unreasonable, then it turned into a game for their sales manager who was positively absolutely the worst sales person I ever encountered in my life. Having been the president of a sales company and being in sales for over 40 years of my life, if I would have seen any of my sales personnel act like this guy Buddy, I would have fired them on the spot. It got so bad that he tried to hold my keys hostage. I had to ask to get them back about 5-6 times. I have bought many a car in my life and I currently own five vehicles, and I can say without a doubt, that this was the worst experience I ever had at a dealership. And reading some of these other reviews, I now understand why. My advice, STAY AWAY! I will say that my salesperson Will though, was a perfect gentlemen when we took the test drive, and would recommend him to any dealership that may be looking for a good salesperson. His is way over qualified to be associated with the riffraff that he works for! More