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Don White's Timonium Chrysler Dodge Jeep Ram

Cockeysville, MD

4.4
364 Reviews
All vehicles purchased from Don White's comes with complimentary LIFETIME Oil Changes, Tire Rotations, Car Washes, Engine Guarantee and Rewards Program. All part of the Don White's Difference.
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10300 York Rd

Cockeysville, MD

21030

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Showing 364 reviews

June 26, 2023

Earl on the phone answered my very specific questions about the vehicle I was interested in. Miles was helpful and knowledgeable throughout the buying process. Good people make a good business and they w More

by Mkdaugherty
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Myles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for posting your review. We're proud of our Internet processes for all our customers. Those requesting assistance online tend to prefer our process while gathering information on their next purchase or lease. Our Internet Liaison, Earl Wilson, is specifically tasked with answering questions and providing information. Once the customer is ready to purchase, Earl sets everything up to streamline the purchase and we enjoin a sales consultant upon arrival. We are glad you found the way we do business, enjoyable. We hope you are enjoying your Pacifica. I will pass your remarks to Earl, Miles and other Sales Managers. Thanks again, Ian Deveroux Internet Director Don Whites Chrysler Dodge Jeep Ram www.donwhites.com 410-666-9600 ian@donwhites.com

Jun 28, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for posting your review. We're proud of our Internet processes for all our customers. Those requesting assistance online tend to prefer our process while gathering information on their next purchase or lease. Our Internet Liaison, Earl Wilson, is specifically tasked with answering questions and providing information. Once the customer is ready to purchase, Earl sets everything up to streamline the purchase and we enjoin a sales consultant upon arrival. We are glad you found the way we do business, enjoyable. We hope you are enjoying your Pacifica. I will pass your remarks to Earl, Miles and other Sales Managers. Thanks again, Ian Deveroux Internet Director Don Whites Chrysler Dodge Jeep Ram www.donwhites.com 410-666-9600 ian@donwhites.com

May 31, 2023

James is efficient and knows customer service! I appreciate that they were able to squeeze in service of my car on a holiday weekend. More

by irishreds28
Recommend Dealer
Yes
Employees Worked With
James Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allan Schwartzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thanks for the review for James and Allan. I'll pass your sentiments to them and our Service Manager. I am glad we can be of service. Thanks again, Ian Deveroux Internet Director Don Whites Chrysler Dodge Jeep Ram www.donwhites.com 410-666-9600 ian@donwhites.com

May 27, 2023

My service advisor, Allan, is great. He is easy to talk to and gets my Jeep in/out of service with ease. More

by rush.leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Schwartzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thanks for the review for Allan on your Jeep Grand Cherokee. I'll pass your sentiments to them and our Service Manager. I am happy we continue to be of service. Thanks again, Ian Deveroux Internet Director Don Whites Chrysler Dodge Jeep Ram www.donwhites.com 410-666-9600 ian@donwhites.com

May 11, 2023

Your team was there and ready to support me first thing in the morning. They quickly assisted to get my truck ready and were very quick in completing the work (faster than expected and projected!). The More

by russaa2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allan Schwartzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Rivenbark
May 10, 2023

Rob Marsteller (our salesman) is outstanding and deserves the highest rating possible. He is extremely knowledgeable, honest, helpful, approachable, and friendly. We are and will continue to be repeat custom More

by Barb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken in Finance , Robert Marstellar
May 04, 2023

I was not in the market for a new car but was forced into it when my car was totaled. Kaleb, Justin and the rest of the team at Don Whites were so patient with me and helped me pick the best car for me and w More

by RAM Girl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Taylor, Kaleb Narlee, Robert Marstellar
April 26, 2023

The GM Buddy made things super easy for me. Him and my salesman Myles tracked down the exact Jeep I was looking for and brought it here for me. They got all the paperwork done ahead of time b More

by cj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy
April 20, 2023

Great service, clean new facility, friendly informative service agents, free shuttle service, timely repair. What's not to love? More

by proharp18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Johnson
April 10, 2023

I could not say enough positive things about Don Whites of Timonium! I bought my car back in December and come April it was time for my first oil change. They were incredibly helpful from the start and mad More

by maddysebelist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allan Schwartzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Rivenbark
Apr 14, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Maddie, thank you for leaving your review. I know Rob enjoyed putting you behind the wheel of that Compass and we appreciate your relying on Don Whites for your vehicle needs :) Enjoy that Lifetime of Complimentary Oil Changed, Tire Rotations and Car Washes! Ian Deveroux Internet Director www.donwhites.com ian@donwhites.com

April 05, 2023

The entire buying process was smooth and easy. Everyone was very friendly and knowledgeable. I didn’t feel pressured and would definitely recommend. More

by cscooper79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Sloat
Apr 07, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

I cannot thank you enough for your wonderful review of Don White's Timonium Chrysler Dodge Jeep Ram and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

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