Don White's Timonium Chrysler Dodge Jeep Ram

Derek was very helpful with solving issues with my jeep. I highly recommend don whites service I highly recommend don whites service More

The team was pleasant and the service was completed in a timely fashion. Communication was good throughout. timely fashion. Communication was good throughout. More

Service was quick for the oil change, but they didn’t do the simplest aspect of washing the vehicle as stated they would. the simplest aspect of washing the vehicle as stated they would. More

Don White Timonium and their staff iare always reliable friendly and courteous. They try to give the best price possible for sales or service. friendly and courteous. They try to give the best price possible for sales or service. More

Service Department very professional, friendly and efficient. Makes your work needed more relaxed. Excellent place to wait for your vehicle. efficient. Makes your work needed more relaxed. Excellent place to wait for your vehicle. More

Customer Service sucks. The service department and communication lacking in every aspect. Stay far far away! The service department and communication lacking in every aspect. Stay far far away! More

my vehicle was in their service department for one month for a transmission repair that they originally told me would take one week! Communication was way below subpar. If I could give ZERO stars, I woul for a transmission repair that they originally told me would take one week! Communication was way below subpar. If I could give ZERO stars, I would instead of one star. I had to call most days to find out that my vehicle was not ready when they told me that day it would be ready. I had to rearrange my life and rides around picking up my vehicle to only learn that it wasn't ready when they said it would be. They blamed back order of parts and then blamed the delay on parts that were defective. After complaining of the bad communication, I was offered a rental, free of service. However, after picking up my vehicle after three weeks, I had to return it again because it was stuck in first gear. They kept it another week to only blame a defective part once again. After I finally received my vehicle back and the transmission was working fine, I took my vehicle to get an oil change and tire rotated. This is when I learned that a lug nut was missing. So not only did they have my vehicle for one month, when it should have been one week, their mechanic FORGOT to replace the lug nuts. What mechanic doesn't check and re-check that? I informed Stan of this and he graciously offered to refund me the $12 I paid to this shop to put on another lug nut. Now I am seriously wondering if the parts were defective or if the installation of the parts were defective? I MEAN WHEN I SAY, ***** DO NOT DEAL WITH THIS DEALERSHP EVER!**** More

I was treated with respect and they gave me all the time I needed. Salesperson was hreat I needed. Salesperson was hreat More

Service staff is great, easy to schedule. Work completed quickly and my Jeep ready when told. Work completed quickly and my Jeep ready when told. More

Ram 1500 warranty work. Done quickly and correctly. Jess is EXCELLENT to work with, I highly recommend. Done quickly and correctly. Jess is EXCELLENT to work with, I highly recommend. More