Don White's Timonium Chrysler Dodge Jeep Ram

Best experience ever! What I liked most was the excellent customer service I received from Noah Ryan. He did a great job listening to me and delivering exactly what I wante What I liked most was the excellent customer service I received from Noah Ryan. He did a great job listening to me and delivering exactly what I wanted. I didn't feel hassled or pressured to get something I wasn't looking for. It was a very genuine and comfortable experience. The customer service I received will defiantly keep me coming back. I truly felt valued. More

No Problems Here We liked EVERYTHING! Very nice to deal with from the initial welcoming email/phone call to the final thank you hand shake as we left with our new vehi We liked EVERYTHING! Very nice to deal with from the initial welcoming email/phone call to the final thank you hand shake as we left with our new vehicle. Everyone took their time with us, were pleasant and friendly....from the Internet sales, to the new car sales, to the finance and service departments. The ones behind the scene did outstanding on cleaning/fueling and shuttling multiple vehicles. The whole operation ran like a well oiled machine. Job Well Done! More

Great service experience James Johnson is always a pleasure to deal with. He is friendly, professional, and takes the time to explain work to be performed. I was 100% satisfie James Johnson is always a pleasure to deal with. He is friendly, professional, and takes the time to explain work to be performed. I was 100% satisfied with my service appointment. More

Honest Dealer - Great Internet Purchase Very Honest and Helpful in my internet purchase. I was looking for a hard to find Jeep Wrangler Unlimited - purple with matching body color roof and f Very Honest and Helpful in my internet purchase. I was looking for a hard to find Jeep Wrangler Unlimited - purple with matching body color roof and fenders - there were only a handful in the United States. I was concerned about buying a Jeep in Maryland - I live in Texas - and I couldn't see or drive the Jeep before purchasing it. Nicole and the sales staff were very honest and upfront about the final price, they honored the internet price and explained how my final price was calculated. Great folks to deal with. More

Best sales experience ever. Rob in sales was key Every thing from the showroom to the salesman to the finance was a great experience. Smooth and couldn’t have gone better. Rob the salesman was outsta Every thing from the showroom to the salesman to the finance was a great experience. Smooth and couldn’t have gone better. Rob the salesman was outstanding. More

Great service Very friendly and efficient team at Don White's of Timonium. This dealership has a great location. This dealership has a great selection of both new a Very friendly and efficient team at Don White's of Timonium. This dealership has a great location. This dealership has a great selection of both new and used vehicles. More

Definitely give them a look! The show room was clean and everyone very friendly. No pressure sales techniques and everyone went the extra mile to be helpful. The extra service bon The show room was clean and everyone very friendly. No pressure sales techniques and everyone went the extra mile to be helpful. The extra service bonus included is a great value! More

Preowned sales - excellent customer service Bruce Reese was wonderful and honest during the sales process. Steve Rainey is the manager and was great as well. Steve stepped up to fix a door loc Bruce Reese was wonderful and honest during the sales process. Steve Rainey is the manager and was great as well. Steve stepped up to fix a door lock problem right away. Steve is very approachable and makes you feel like part of the family. Don White's is our new home for buying cars. More

Amazing experience today! I purchased a certified wrangler from this dealership today and they went above and beyond to make sure my expectations were met! The process was easy I purchased a certified wrangler from this dealership today and they went above and beyond to make sure my expectations were met! The process was easy and I walked out the door a extremely happy costumer!!! Top notch performance from the used car manager Steve and the sales associate Bruce! Highly recommend! More

Worst customer service in Baltimore. Constantly overbooking. I bought a a brand new 2008 Town and Country from Don White Timonium. The customer service is unbelievable. I have taken my vehicle for repair an aver I bought a a brand new 2008 Town and Country from Don White Timonium. The customer service is unbelievable. I have taken my vehicle for repair an average of 3 times a year for the past 8 years and yes they never cease to amaze me. Every single trip, 100% of my visits my vehicle has to stay in the shop longer than they promise. an average of a week every other place i take my car it an average of 24 hours. I have had this car 8 years and till today my A/c has never functioned correctly i have taken it back every year and they have kept my car an average of 2 weeks and still the A/C is never fuctioning always blowing hot air. My car is currently at Don white as we speak for the same problem and as usual 3 days have already past and no word. Why do i keep taking my car back to Don white? Because like the fool I am I paid for the extra warranty (hence A/C)so if the repair falls under the warranty i will get it done at Don White although as i mentioned worse experience in my life. I don't usually complain and the guys at the front desk are very nice and helpful but 8 years of constant bad service its time I say something. I am going to all feedback sites to complain about Don Whites constant overbooking and bad service, the least i can do is warn others out there. More