Don White's Timonium Chrysler Dodge Jeep Ram
Cockeysville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I had a great experience and the man who dealt with me was outstanding. He went to great lengths to insure my comfort while I waited and brought me cold water as well. I give the dealership a 10! Whenever was outstanding. He went to great lengths to insure my comfort while I waited and brought me cold water as well. I give the dealership a 10! Whenever I have a question about my Jeep, I stop in and everyone is most helpful and knowledgeable. More
Great experience. Kevin Bonavich Sr. Was very personable and professional!! He’s an excellent sales associate. The process from sale to financial office was easy and thorough. They are a Great Team!! and professional!! He’s an excellent sales associate. The process from sale to financial office was easy and thorough. They are a Great Team!! More
Alan at Don White’s Timoniun is excellent. He and the rest of the team always look out for me, and make sure my Jeep is in tip top shape. Great service! rest of the team always look out for me, and make sure my Jeep is in tip top shape. Great service! More
Excellent purchasing experience, Fair deal Loved our sales experience, especially our product specialist, Trevor. He (and everyone) was a pleasure to work with. We especially appreciated his ti Loved our sales experience, especially our product specialist, Trevor. He (and everyone) was a pleasure to work with. We especially appreciated his timely email responses and "no pressure" approach. More
Afterseeing Jeep on internet, we made appointment to see the car. It was sold!!!!!! And they never contacted us to let us know. Drove 70 miles! DO NOT GO THERE!!!! the car. It was sold!!!!!! And they never contacted us to let us know. Drove 70 miles! DO NOT GO THERE!!!! More
went to don whites on a referral from a friend put down 8500.00 on a 2013 ram mega cab with 74000 miles. was told in writing that the truck had passed don whites guaranteed check list of approval. had it f 8500.00 on a 2013 ram mega cab with 74000 miles. was told in writing that the truck had passed don whites guaranteed check list of approval. had it for less then 24 hrs. and found out the truck had a radio software problem as well as a dash cluster panel electrical problem. they have had back in there service dept since day after the 5/28/2020 purchase date . gave me a loaner for 7 days. not fixed yet made me come in as I'm a very sick yet with many health problems and took my loaner away telling me to drive the truck without a radio n a short somewhere in the cluster and they would call wen parts came in. wow treated like crap all over again . if your a Vietnam vet possibly dying from the ao affect don't trust any dealership to care they left me without a descent ride and they knew the truck had these problems before they sold it to me no doubt at all on this because donwhites check list guarantee is 0. More
Went in to purchase a RAM truck and they refused to honor the online price then low balled my trade by $3000 and then the new car sales manager, Justin Taylor said " well we are giving you a rebate so dont e the online price then low balled my trade by $3000 and then the new car sales manager, Justin Taylor said " well we are giving you a rebate so dont expect what you want on a trade". Then he had the nerve to say my trade was worthless, a 2016 Toyota with 40k miles. More
Body work done on car from accident Everything was great on my experience with Don White's. Customer service was great and the time required to fix the damage was great. I am very plea Everything was great on my experience with Don White's. Customer service was great and the time required to fix the damage was great. I am very pleased with Don White's. More
Waiting for GAP refund Been waiting almost 6 weeks for a GAP refund. Send emails and personally visited Randy Todd at the dealership. Filled out all paperwork. Emailed, no r Been waiting almost 6 weeks for a GAP refund. Send emails and personally visited Randy Todd at the dealership. Filled out all paperwork. Emailed, no response. Called Randy and was told 6 to 8 weeks, paperwork done. Something didn't feel right. Called Zurich, the Gap company. Coverage was never cancelled. Dealt with Zurich personally and got it done. Called dealership and dealt with their controller, Kim, who was absolutely wonderful to deal with. Bottom line: waited almost 6 weeks for nothing, dealt with Zurich and Kim who were great. Finance department needs to follow up and reply to their emails and keep their word. Not happy, former customer now. More
GREAT CUSTOMER SERVICE IN AND OUT AND BACK ON THE ROAD. THANK YOU GUYS. WOULD REC THE SERVICE DEPARTMENT TO ANYONE. EVERYONE i SPOKE TO WAS VERY PLEASANT THEY EVEN WASHED MY IN AND OUT AND BACK ON THE ROAD. THANK YOU GUYS. WOULD REC THE SERVICE DEPARTMENT TO ANYONE. EVERYONE i SPOKE TO WAS VERY PLEASANT THEY EVEN WASHED MY VEHICLE. More