Don White's Timonium Chrysler Dodge Jeep Ram
Cockeysville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Convenient shuttle service to and from Dealership while repairs being made. Friendly and knowledgeable service agents. All costs discussed up front, and additional findings needing attention explained ca repairs being made. Friendly and knowledgeable service agents. All costs discussed up front, and additional findings needing attention explained carefully, along with options. More
Professional. extremely courteous and knowledgeable. My scheduled appointment time had me in and out most expeditiously. The waiting area is open and welcoming. The staff is very friendly and courteous. Za scheduled appointment time had me in and out most expeditiously. The waiting area is open and welcoming. The staff is very friendly and courteous. Zach greeted me upon entering and exiting as though I was a celebrity - he is extremely professional and engages every customer with the most polite and professional demeanor. More
Internet sales were fantastic, they set me up with our salesman Shawn who was wonderful he helped ups reach the goal we wanted !! Great customer service Only recommendation is offer refreshments salesman Shawn who was wonderful he helped ups reach the goal we wanted !! Great customer service Only recommendation is offer refreshments More
Your sales staff communicates well before the customer reaches the dealership, does a lot of legwork to balance financing and inventory, to find a fit for what I wanted and the parameters of the deal. I reaches the dealership, does a lot of legwork to balance financing and inventory, to find a fit for what I wanted and the parameters of the deal. I honestly did not think I could get into a new vehicle, and Don White's sales staff impressed and surprised me. I had some past service issues, but with this purchase, coming back the next day to take care of some owed items (dealership to me, me to dealership) the service write handled it well and efficiently. More
Took my car in twice for a simple oil change. 2 times I had to return back to the dealer to stop an oil leak. Driveway was ruined by oil stains. Secondly I went in to have my blower replaced and they damag had to return back to the dealer to stop an oil leak. Driveway was ruined by oil stains. Secondly I went in to have my blower replaced and they damaged my glove box in the process.. Service mgr initially said his guy did not do it. But after the oil leak repair he promised they would try and make the box right.. So far no reply from the dealer on the glove box replace / repair issue. No faith in these folks. More
Ease of getting an appointment, phone call letting me know what was going on, finished in a timely manner. Car was washed!!!!! I used to go to Thompson and have had bad dealings there. You will be my ser know what was going on, finished in a timely manner. Car was washed!!!!! I used to go to Thompson and have had bad dealings there. You will be my service provider now. More
Rob was wonderful to work throughout the entire process, from internet inquiry to closing the deal. The entire team was great to work with, honest and straightforward. from internet inquiry to closing the deal. The entire team was great to work with, honest and straightforward. More
Response to internet request for info was very fast. Sales rep was professional, knowledgeable and friendly. Finance department found an interest rate even lower than my pre-approval rate. Sales rep was professional, knowledgeable and friendly. Finance department found an interest rate even lower than my pre-approval rate. More
Had a deposit down and deal agreed on with Samaria. Deposit was left and a date set on to pick the truck up (I was coming from out of state). Dealer decided to sell the truck out from under me, luckily Deposit was left and a date set on to pick the truck up (I was coming from out of state). Dealer decided to sell the truck out from under me, luckily I hadn’t purchased my plane ticket as I was coming from several states away to purchase. These guys are shady and untrustworthy, I would stay away. More