Don White's Timonium Chrysler Dodge Jeep Ram
Cockeysville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Trevor and finance manager Ken was very welcoming and patient they worked hard to get me exactly what I wanted. I was in and out within an hour. patient they worked hard to get me exactly what I wanted. I was in and out within an hour. More
Sales person Brandon Ross, was easing going and I enjoyed talking to and dealing with, didnt feel pressured. Finance Manager Ken Sloat was freindly, explained everything clearly and quickley to finalize sa talking to and dealing with, didnt feel pressured. Finance Manager Ken Sloat was freindly, explained everything clearly and quickley to finalize sale since it was after 6 on Sat. Also on follow up call took right away and went over couple items with me to clarify so very helpful More
Customer service was top notch and Barnett was a wonderful saleman. Highly recommend! They have also agreed to fix any issues we have had. 5 stars wonderful saleman. Highly recommend! They have also agreed to fix any issues we have had. 5 stars More
I liked the quick responsiveness and transparency in communication of information. I was able to get all the information I needed to get a fair deal so that my transaction at the dealership was seamless communication of information. I was able to get all the information I needed to get a fair deal so that my transaction at the dealership was seamless. More
Everyone was friendly and did not pressure me. I felt comfortable and after the purchase they took time to show me the features of my new truck. comfortable and after the purchase they took time to show me the features of my new truck. More
Very simple buying process, every employee we met along the way was engaged in the process, helpful, and knowledgable. There were no unrealistic expectations, the vehicle and sales process presented was ex the way was engaged in the process, helpful, and knowledgable. There were no unrealistic expectations, the vehicle and sales process presented was exactly as described online. There were no surprises in the process. When you commit to driving about two hours from home to evaluate and potentially purchase a vehicle, there are always doubts that set in about whether or not it's actually worth it to make that journey. It was. More
Was in and out very quickly and my Rep. Allan Schwartzman was friendly and kept me informed during the process. No issues and I was on my way!!! was friendly and kept me informed during the process. No issues and I was on my way!!! More
Don White’s has always been great and easy to work with! I actually purchased my Jeep at another dealership, but have had nothing but issues with the other dealership ever since. I decided that for my first I actually purchased my Jeep at another dealership, but have had nothing but issues with the other dealership ever since. I decided that for my first oil change I would take it back to Don White’s since I purchased my previous vehicle there, and they for sure didn’t disappoint. Fast & easy oil change and they even ordered a warranty part that I needed. Thanks guys! More
Jessica regularly updated me via text, which prevented me from having to call and possibly wait on hold. Very attentive to detail and competitive pricing. from having to call and possibly wait on hold. Very attentive to detail and competitive pricing. More
Convenient "after hours" drop off the night prior to my Service Appt made things so much easier for me. The next morning Jess gave me a detailed explanation of recommended services/options. She was extreme Service Appt made things so much easier for me. The next morning Jess gave me a detailed explanation of recommended services/options. She was extremely patient and helpful. :) Late pick-up was awesome. Cashier was friendly & everything was very clean!!! Driver pulled my truck around front and was even nice enough to remind me to turn on my headlights lol (I normally keep them on auto.) I can truly say I felt safe even during these crazy Covid times. Very impressed. Thank you! :) More