Don White's Timonium Chrysler Dodge Jeep Ram

The customer service at Don White’s always goes above and beyond- even late into the evening when everyone is tired and ready to go home and a Jeep lady stops by for random assistance. Not only did three ama beyond- even late into the evening when everyone is tired and ready to go home and a Jeep lady stops by for random assistance. Not only did three amazing guys come out of the show room to help me with my 2017 Jeep top, but Buddy Lamont himself stepped outside and worked hard to get the back window attached. I can’t thank everyone enough for their kindness and for the assurance knowing I can always stop by for the smallest to largest thing. More

Shawn was extremely helpful in making sure I was making the right investment in the Jeep Wrangler. He was honest and helped me. Ken made the finance process super easy and explained all my options the right investment in the Jeep Wrangler. He was honest and helped me. Ken made the finance process super easy and explained all my options More

From salesman Myles, sales manager and finance mgr everyone were great. Myles for a young man, had great sales techniques and not pushy. He had everything ready and organized when I came to see and dr everyone were great. Myles for a young man, had great sales techniques and not pushy. He had everything ready and organized when I came to see and drive our gladiator. Rob the sales manager understood my temporary financial situation due to wife health issues and made our deal work in a way I didn’t feel possible . Finance manager was not pushy and explain everything and I found a coverage that would make wife not worry about driving. But best of all was the Myles stayed late to drive me back to pa to get paper work and check due to wife health . That was over the top until he called me the next day to see how wife and I were doing and how was the gladiator. Not a quick call but a caring call. Highly recommend that team. Some advice when the number isn’t what u want , relax and explain why it doesn’t work to rob and let him work outside the box . Great job guys More

My salesperson Shawn was awesome. Actually, everyone I dealt with during the purchase process was so kind and helpful! dealt with during the purchase process was so kind and helpful! More

rob marstellar,my salesman was very professional and me feel at ease through the entire process of buying my new jeep. the process to my surprise was done very quickly and every one involved was very help feel at ease through the entire process of buying my new jeep. the process to my surprise was done very quickly and every one involved was very helpful. I defintely will be a retun customer in the future. More

I enjoyed the attention and consideration of my needs which I stated up front. I was given what I wanted as far as lease payments and the entire process was easy. My salesman was great and I didn't expe which I stated up front. I was given what I wanted as far as lease payments and the entire process was easy. My salesman was great and I didn't experience any of the stereotypical experiences that people have at car dealerships. Myles was my salesman and was extremely easy going and was not pushy at all! More

I bought many cars over the years from different dealerships in the Baltimore-Metro area. Found Don White's and was impressed from day one. Our salesman, Steven "Will" Williams, made the differenc dealerships in the Baltimore-Metro area. Found Don White's and was impressed from day one. Our salesman, Steven "Will" Williams, made the difference as for a great experience. Very helpful but not overbearing or pushy. Visited the dealership three times in two weeks before buying a new Grand Cherokee L. Their service package is one of the best I've seen too. Highly recommend this dealership. Ask for Will! More

This was the 3rd card I have purchased from them. Will worked tirelessly to find me the minivan our family was looking for, not an easy task when the stock of Pacifica is so low right now. It seemed every worked tirelessly to find me the minivan our family was looking for, not an easy task when the stock of Pacifica is so low right now. It seemed every other day he would be texting me pics of minivans he found several states over. 4 months we did this until he finally found one in New Jersey and was able to coordinate a trade with them to get us the exact minivan we wanted. He knew my wife and kids were going to the beach in Mid-August and promised he would find me the car before we left. He did it. With 4 days to spare. I will keep going there because of the personal attention you get from the sales guys there, and their manager Justin. Thanks again Don Whites for another great car buying experience. More

James in service is the best. He is very knowledgeable, honest, and upfront about everything. The expectations he gives you are always met. I would recommend Don White’s service department and James to any honest, and upfront about everything. The expectations he gives you are always met. I would recommend Don White’s service department and James to anyone and everyone. More

Dropped off RAM 1500 on June 13th for a Radio Change- they informed me that my electrical system was ruined. No accident, no fire, no issues. 53 days later, Chrysler is involved, they have not accurat they informed me that my electrical system was ruined. No accident, no fire, no issues. 53 days later, Chrysler is involved, they have not accurately diagnosed my trucks issues. They've not repaired my truck. Its less than 2 years old and less than 20,000 miles, it's a LEMON. They can't fix it, cannot diagnose the issue, and they don't communicate, and certainly haven't offered me a buy out of my truck. For more than 7 weeks my business has suffered without this truck, I was forced to buy a new truck, not a RAM I assure you. Beware of this service department- they are NOT competent, and not able to admit defeat. RAM is junk, and everyone should beware - E. Dashner More