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Don White's Timonium Chrysler Dodge Jeep Ram

Cockeysville, MD

4.5
364 Reviews
All vehicles purchased from Don White's comes with complimentary LIFETIME Oil Changes, Tire Rotations, Car Washes, Engine Guarantee and Rewards Program. All part of the Don White's Difference.
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10300 York Rd

Cockeysville, MD

21030

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Showing 364 reviews

August 25, 2021

I enjoyed the attention and consideration of my needs which I stated up front. I was given what I wanted as far as lease payments and the entire process was easy. My salesman was great and I didn't expe More

by legorin
Recommend Dealer
Yes
Employees Worked With
Ian Deveroux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance manager was helpful. I didn't catch his name.
Aug 30, 2021 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

August 19, 2021

I bought many cars over the years from different dealerships in the Baltimore-Metro area. Found Don White's and was impressed from day one. Our salesman, Steven "Will" Williams, made the differenc More

by Mark C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven "Will" Williams
Aug 24, 2021 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

August 15, 2021

This was the 3rd card I have purchased from them. Will worked tirelessly to find me the minivan our family was looking for, not an easy task when the stock of Pacifica is so low right now. It seemed every More

by jasoncerato
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Will
Aug 18, 2021 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

August 05, 2021

James in service is the best. He is very knowledgeable, honest, and upfront about everything. The expectations he gives you are always met. I would recommend Don White’s service department and James to any More

by 2shelbys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

August 03, 2021

Dropped off RAM 1500 on June 13th for a Radio Change- they informed me that my electrical system was ruined. No accident, no fire, no issues. 53 days later, Chrysler is involved, they have not accurat More

by eric_dashner
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Im not sure, the Service Rep is Jessica, and the service manager, as well as Denise at Chrysler Customer Care US.
Aug 10, 2021 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

We acknowledge your review and are currently looking into the events you’ve detailed.

July 29, 2021

Been dealing with Don White's since 2015. Live in Landover Maryland but drive 67 miles to have service preformed by them. They are courteous, friendly, efficient and don't try to sell service you don More

by calvinpro
Recommend Dealer
Yes
Employees Worked With
Jessica Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allan Schwartzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Rivenbark
Aug 03, 2021 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

June 27, 2021

excellent place to buy. Everyone very friendly I recommended this place More

by biju99999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh harle, Barnett January, Kevin Bonovich, Samaria Gryce
Jun 30, 2021 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

We cannot thank you enough for your wonderful review of Don White's Timonium Chrysler Dodge Jeep Ram and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

June 11, 2021

It is always nice to be greeted by a friendly face and smile when you walk into a place of business. Kevin Bonovich did that and more. No pressure, very knowledgeable, and genuinely interested in us from More

by hammrman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Deveroux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Mintscheff, Al McCaffery, Ken Sloat, Kevin Bonovich
Jun 16, 2021 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

June 07, 2021

Will Williams (sales) & James Johnson (service) - Both are fantastic to work with. I bought my new Dodge Ram Truck from Will and received excellent service. This was the 5th vehicle we have bought from More

by Emma Franklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Williams
Jun 10, 2021 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

May 29, 2021

Van is 7 years old and required extensive work to the tune of $3,900.00. Most of the issues were resolved. It will still require me coming back again to take care of 2 issues not resolved but charged for More

by awning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

Jun 04, 2021 -

awning responded

I have already talked to the service advisor about the issues! Unfortunately this is a handicap van and my son's only transportation outside the home. So getting the van in to the dealership and dropping if off and getting a ride home, etc., etc. is a logistical problem.

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