Don White's Timonium Chrysler Dodge Jeep Ram
Cockeysville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 364 reviews
I enjoyed the attention and consideration of my needs which I stated up front. I was given what I wanted as far as lease payments and the entire process was easy. My salesman was great and I didn't expe which I stated up front. I was given what I wanted as far as lease payments and the entire process was easy. My salesman was great and I didn't experience any of the stereotypical experiences that people have at car dealerships. Myles was my salesman and was extremely easy going and was not pushy at all! More
I bought many cars over the years from different dealerships in the Baltimore-Metro area. Found Don White's and was impressed from day one. Our salesman, Steven "Will" Williams, made the differenc dealerships in the Baltimore-Metro area. Found Don White's and was impressed from day one. Our salesman, Steven "Will" Williams, made the difference as for a great experience. Very helpful but not overbearing or pushy. Visited the dealership three times in two weeks before buying a new Grand Cherokee L. Their service package is one of the best I've seen too. Highly recommend this dealership. Ask for Will! More
This was the 3rd card I have purchased from them. Will worked tirelessly to find me the minivan our family was looking for, not an easy task when the stock of Pacifica is so low right now. It seemed every worked tirelessly to find me the minivan our family was looking for, not an easy task when the stock of Pacifica is so low right now. It seemed every other day he would be texting me pics of minivans he found several states over. 4 months we did this until he finally found one in New Jersey and was able to coordinate a trade with them to get us the exact minivan we wanted. He knew my wife and kids were going to the beach in Mid-August and promised he would find me the car before we left. He did it. With 4 days to spare. I will keep going there because of the personal attention you get from the sales guys there, and their manager Justin. Thanks again Don Whites for another great car buying experience. More
James in service is the best. He is very knowledgeable, honest, and upfront about everything. The expectations he gives you are always met. I would recommend Don White’s service department and James to any honest, and upfront about everything. The expectations he gives you are always met. I would recommend Don White’s service department and James to anyone and everyone. More
Dropped off RAM 1500 on June 13th for a Radio Change- they informed me that my electrical system was ruined. No accident, no fire, no issues. 53 days later, Chrysler is involved, they have not accurat they informed me that my electrical system was ruined. No accident, no fire, no issues. 53 days later, Chrysler is involved, they have not accurately diagnosed my trucks issues. They've not repaired my truck. Its less than 2 years old and less than 20,000 miles, it's a LEMON. They can't fix it, cannot diagnose the issue, and they don't communicate, and certainly haven't offered me a buy out of my truck. For more than 7 weeks my business has suffered without this truck, I was forced to buy a new truck, not a RAM I assure you. Beware of this service department- they are NOT competent, and not able to admit defeat. RAM is junk, and everyone should beware - E. Dashner More
Been dealing with Don White's since 2015. Live in Landover Maryland but drive 67 miles to have service preformed by them. They are courteous, friendly, efficient and don't try to sell service you don Landover Maryland but drive 67 miles to have service preformed by them. They are courteous, friendly, efficient and don't try to sell service you don't need or is recommended. More
excellent place to buy. Everyone very friendly I recommended this place recommended this place More
It is always nice to be greeted by a friendly face and smile when you walk into a place of business. Kevin Bonovich did that and more. No pressure, very knowledgeable, and genuinely interested in us from smile when you walk into a place of business. Kevin Bonovich did that and more. No pressure, very knowledgeable, and genuinely interested in us from the moment we walked in. Everybody else was just a pleasant to be around from Al "the barbecue Guru" that worked the numbers, Nicole and Ian with their internet savvy, and Ken "The Chevy man" for the final paperwork. Thank you all for a very pleasant vehicle buying experience. The Strausser's More
Will Williams (sales) & James Johnson (service) - Both are fantastic to work with. I bought my new Dodge Ram Truck from Will and received excellent service. This was the 5th vehicle we have bought from are fantastic to work with. I bought my new Dodge Ram Truck from Will and received excellent service. This was the 5th vehicle we have bought from Will and we will keep coming back as long as he is there! James was very helpful getting my truck in for service. The truck was completed in a timely manner and his customer service is on point. This was my first oil change and tire rotation for my new Ram truck. :) Very happy customer! More
Van is 7 years old and required extensive work to the tune of $3,900.00. Most of the issues were resolved. It will still require me coming back again to take care of 2 issues not resolved but charged for tune of $3,900.00. Most of the issues were resolved. It will still require me coming back again to take care of 2 issues not resolved but charged for! The van was full of greasy hand prints when picked up the car wash was down for repairs I was told. More