Don Miller Subaru West

Transparent and Helpful Salesperson This was my first car-buying experience, and I was a bit nervous I'd get swindled because of that, but Jim Alfano was as helpful and transparent as an This was my first car-buying experience, and I was a bit nervous I'd get swindled because of that, but Jim Alfano was as helpful and transparent as any car salesperson I could imagine. He was honest, genuine, and kind, and he really made an effort to understand my budget and cared about saving me money in any way possible. I would recommend asking for him immediately if you don't like dealing with the cheesy and obnoxious pitches of most car salespeople. He really knows his cars--was a mechanical engineer for most of his life! So he's not going to provide your typical dealership experience, but he'll give you something better. More

New CrossTrek purchase I previously have driven another make of car for the last 22 years so switching to Subaru was not easy decision for me until I spoke with Jim Alfano. I previously have driven another make of car for the last 22 years so switching to Subaru was not easy decision for me until I spoke with Jim Alfano. He understood that this was not an easy decision and gave me 2 different test drives to make sure I was selecting the right vehicle. I absolutely love the CrossTrek. More

Helpful folks at Don Miller Subaru As a part of a lengthy search, among at least a dozen makes and models, for a car to replace my aging Acura TSX, I conducted test drives of two versio As a part of a lengthy search, among at least a dozen makes and models, for a car to replace my aging Acura TSX, I conducted test drives of two versions of the Subaru Legacy sedan. Dennis Riddle was always helpful and responsive to my needs, and I would not hesitate to heartily recommend him. More

Looking for a certain Subaru Forester - Jim Alfano found it. Wanted a certain model that was not in stock - Jim searched and found my car in transit in Chicago. Once delivered - it was exactly as promised. Jim Wanted a certain model that was not in stock - Jim searched and found my car in transit in Chicago. Once delivered - it was exactly as promised. Jim took the time during the test drive to explain all features of the Subaru Forester to insure that this was the car I wanted. More

Excellent Experience Buying a New Car I highly recommend Don Miller Subaru West and just purchased a Subaru Outback 2017 from this dealership. The folks I met there were all approachable, I highly recommend Don Miller Subaru West and just purchased a Subaru Outback 2017 from this dealership. The folks I met there were all approachable, friendly, and helpful. I really appreciate Sales Representative Jim Alfano - he went above and beyond to ensure I had all the information needed to choose the right car. More

Experience Buying a New Car after 5 years My wife and I bought a 2017 Subaru Outback Limited today. We were pleasantly pleased with the friendly approach of a Sales Representative name: York B My wife and I bought a 2017 Subaru Outback Limited today. We were pleasantly pleased with the friendly approach of a Sales Representative name: York Bleyer. Even though my wife and I are on a fixed income, York was able to help us find a vehicle that matched our requirements and at an excellent price. He took us on a test drive, and showed us, after purchase all the necessary features that would make our driving safe and secure. York went out of his way to locate the vehicle with the exterior/interior color scheme we were looking for. York was very transparent in providing us the details we would need in order to make a important decision, like buying a new car. He was also very patient in answering all our questions. He has a very appealing personality of caring, listening and advising. York made us feel comfortable and not rushed. The dealership completed its detailing of the vehicle, and it was ready on time. Our hats are off to a great dealership there in Madison, and to the diligent people like York that they employ. Keep up the good work and the great service to all your customers. More

Attitude and service readiness at Do Miller Subaru West I bought a Subaru Outback in another state 8 months ago, then discovered that Wisconsin requires both a front and rear license plate. When I called i I bought a Subaru Outback in another state 8 months ago, then discovered that Wisconsin requires both a front and rear license plate. When I called in at Don Miller Subaru West, I was met by Jim Alfano to whom I explained I needed a front license plate put on the car. Jim was friendly and straightforward and went immediately to get tools to put the plate on for me. He then noticed that there were a number of squashed bugs on the front of the car and then went off to get something to clean that area for me before attaching the plate. When finished with the plate, Jim showed how knowledgeable he is by answering several rather obscure questions I had about the car. Jim was efficient and friendly throughout. It was altogether a superior experience such as is rarely to be found at a car dealership. Jim Alfano is certainly an asset to Don Miller Subaru West. More

Time to replace 10 year old Camry. On strong recommendations from our daughter and her husband, we decided that based on the safety features, AWD, and the very good deal that we worked On strong recommendations from our daughter and her husband, we decided that based on the safety features, AWD, and the very good deal that we worked out with York, it was time to try a Subaru. Other than the fact that we are both tech challenged with all the new features, we're quite happy with our new Legacy. Thanks, York...all 10's. More

Experience buying a new car I just recently bought a new 2016 Subaru Outback from Don Miller Subaru West. My salesman was York Bleyer, who is very thorough in his work and provid I just recently bought a new 2016 Subaru Outback from Don Miller Subaru West. My salesman was York Bleyer, who is very thorough in his work and provided great service. He allowed us to test drive multiple vehicles and took great care in getting us the car we wanted. This dealership showed a lot more attention to detail than others and proactively takes time to explain everything about your car after you buy it, unlike other dealerships that just let you drive off without further explanation after your purchase. I would definitely recommend both the dealership and York to others that are thinking about a car purchase. More

Pleasurable experience Jim Alfano was a very knowledgeable salesperson. Jim was honest and straight forward in helping us make the various decisions with our purchase. He Jim Alfano was a very knowledgeable salesperson. Jim was honest and straight forward in helping us make the various decisions with our purchase. He gave unbiased information regarding the various issues in making the decision. Jim was not overly aggressive, but always there when we needed his input. More