Don McGill Toyota

Starting a new lease Everyone was very helpful, polite, considerate and not at all pushy. I appreciated the understated way Mike (salesman) guided me through the process a Everyone was very helpful, polite, considerate and not at all pushy. I appreciated the understated way Mike (salesman) guided me through the process and helped me choose a new car. More

Outstanding, very satisfying experience Todd Teselle and Travis Tenberg were extremely kind, patient, and very professional in helping me select my new Rav4 Toyota. I will wholeheartedly re Todd Teselle and Travis Tenberg were extremely kind, patient, and very professional in helping me select my new Rav4 Toyota. I will wholeheartedly recommend Don McGill dealership.to family and friends. More

Great Experience! Great staff! From the moment we got to the dealership we were assisted, helped and advised regarding our situation. Mr Navarro was very attentive an Great staff! From the moment we got to the dealership we were assisted, helped and advised regarding our situation. Mr Navarro was very attentive and explained in detail the options we had so we could make a desicion to get what we needed. More

Nice and Competent People Throughout! Lease new Rav 4. Pleasant people from the time I walked in the dealership until I left. Never felt pressure from anyone. Kris accomidated my hectic sc Lease new Rav 4. Pleasant people from the time I walked in the dealership until I left. Never felt pressure from anyone. Kris accomidated my hectic schedule. He was always patient, knowledgeable, professional and pleasant. I will recommend him to my friends. More

Awesome service Easy communication which is a must in my book. My sales guy Kris was great. Showed my mom all he in’s and outs of the car and how it works. My mom lov Easy communication which is a must in my book. My sales guy Kris was great. Showed my mom all he in’s and outs of the car and how it works. My mom loves her car and the experience they provided. Will purchase again from them! More

Bought a Highlander My sales man ( Kris Bell) was excellent, I liked his low pressure attitude and was very knowledgeable. I would recommend to anyone looking for a Toyot My sales man ( Kris Bell) was excellent, I liked his low pressure attitude and was very knowledgeable. I would recommend to anyone looking for a Toyota. More

Great service Employee salesperson was very helpful on what .I was looking for taking time to listen understand the price range great salesperson I am very happy. Employee salesperson was very helpful on what .I was looking for taking time to listen understand the price range great salesperson I am very happy. More

Friendly salenan Friendly talking to customer, willing to work out price with customer, and never complaining why customer ask for a low price,color. Thanks Freddy! C Friendly talking to customer, willing to work out price with customer, and never complaining why customer ask for a low price,color. Thanks Freddy! Christian More

Happy Camper Our salesman Freddy was great and Mark in the financial dept. was also a big help. Nothing but good things to say about both. I would highly recommend Our salesman Freddy was great and Mark in the financial dept. was also a big help. Nothing but good things to say about both. I would highly recommend. More

Ripped off!!! Worst experience ever in my life! I went to this dealer because a friend got her new Yaris there and the sales guy was from the same country we are from. Then, I thought he will be the I went to this dealer because a friend got her new Yaris there and the sales guy was from the same country we are from. Then, I thought he will be the right person to help me to get an honest deal and I was so wrong. I went over there with a fair credit score and I really trusted every word the sales guy said. I went looking to buy a recent used RAV4 and he told me I could afford only a lease of a new Corolla based on my credit score and since I was first-time buyer. They made me pay $ 1000 as a down payment and they received my old RAV4 2005 for $ 1500, and somehow the best deal they got for me was monthly payments of $ 400 for a Corolla 2019 for 3 years. Very disappointed and resigned that was the best deal for me, I signed the lease contract. Sad and frustrated, the following days I did my research in other dealerships and I found out that with my profile and actually an even lower of course, but still fair credit score, other dealership offered me a lease for a RAV4 2018 for 320 USD and no downpayment. At that moment I realized I was ripped off at Don McGill. So, six days after I signed I drove to the dealership and I asked to speak to the New Cars Manager, who said the transaction was done and he could not do anything to help me. I was completely upset and I went there for three days straight from 5 pm until 9 pm and they just did not help me and made me wait hours for getting worst answer everytime they approached me. I really just wanted to return the Corolla, get my money or part of it back (since I drove the car for those 5 days) and go to another dealership expecting to get a more honest deal. Seeing none would help me, I asked for an appointment with the general manager and they gave me an e-mail address (tteselle@donmcgill.com) to where I sent an appointment request and I never heard back. However, what the new cars manager did was offering me an exchange for a RAV4 with the same monthly payments, which I accepted because they did not let me return the car at all I felt I had no other choice. At that moment, I said yes and I was pushed to sign for like three salespersons that were there all over me and they did not let me read carefully. I reached this point where I did not want to be there never ever again. I feel ripped off, cheated and very uncomfortable. I just wanted to sign (because of course, I needed a car to drive) and leave that place right away. I got home to make my numbers an realized that I lost the $ 2500 from my car I left there and the little savings I had and I leased the most expensive RAV4 ever. I know I will end up paying at least $ 6000 more than I should pay for 3 years contract. I understand selling cars is a business but it has been so difficult for me to earn my money and seeing it vanished because two people thought I was an easy target for them to make money makes me really sick. I would never recommend this place to anyone. More