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Don McGill Toyota

Houston, TX

4.9
1,408 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,408 reviews

September 07, 2024

Karla and Courtney were wonderful. Answered all my questions with a smile and kept me informed thru whole process! Wonderful ladies who know their stuff! One complaint was at check More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla, Courtney
Sep 09, 2024 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

September 06, 2024

Always process is easy and faster! ROBERT KNOW EXACTLY HOW TO ASSIST YOU WITH ALL VEHICLE NEEDS More

by Frankie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Harrison
Sep 09, 2024 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

September 05, 2024

People are very nice and the workmanship is excellent. Best of all the price is reasonable. More

by kuanchou.pan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Harrison
Sep 09, 2024 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

September 04, 2024

Friendly Knowledgeable Supportive, Aggressive Each person wanted to please. No waiting for salesman. Offer of coffee. More

by happy2bhudson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Caamano
Sep 05, 2024 -

happy2bhudson responded

Friendly, helpful, no waiting for salesman

Sep 05, 2024 -

happy2bhudson responded

My uses your services and I wanted anew car.

Sep 09, 2024 -

Don McGill Toyota responded

Edgar, we are sorry to hear you didn't have a great experience with us. Please give our Customer Relations Manager, Celene Diaz, a call at 281-496-2000. She would love to discuss your experience further and help in any way she can.

September 01, 2024

Wonderful place to shop for a carErlon Perez was great thanks a lot awesome job More

by Janetro1974
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erlon Perez
Sep 02, 2024 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

August 31, 2024

Great service! I always go to Robert and he takes care of my vehicle. I recommend 100% More

by thejman7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Harris
Sep 02, 2024 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

August 27, 2024

Always very quick service and very friendly customer service. Also, prices are as friendly as the personnel. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Aug 29, 2024 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

August 26, 2024

The dealership receptionist was attentive and prompt with any of questions and concerns. David and the sales manager were excellent in keeping me informed with the process. Thanks More

by allietaylor7717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and sales manager
Aug 27, 2024 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

August 26, 2024

Muy buena atención y servicio y siempre están al pendiente que estés satisfecho con el trabajo que hacen More

by r0700lpg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 27, 2024 -

Don McGill Toyota responded

Gracias por tu reseña y calificación de 5 estrellas. Nos enorgullece ayudar a nuestros clientes a tener el mejor servicio al cliente posible y nos alegra haberlo brindado.

August 21, 2024

Don McGill is one of the better Toyota dealerships I’ve dealt with personally. Their sales Director Ulysses is awesome and Roman the service Tech, he is great they both make Don McGill the better place to More

by Zoeleo28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman and Ulysses
Aug 23, 2024 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

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