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Don McGill Toyota

Houston, TX

4.9
1,408 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,408 reviews

September 20, 2024

Friendly staff, good atmosphere, professional and courteous staff, great inventory, client centric approach, no hassles , More

by Tfanningjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ McCary
Sep 23, 2024 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

September 19, 2024

Extremely busy dealership although all employees have been very professional and respectful within a very hectic busy environment. Outstanding customer service More

by lhogan32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Sep 23, 2024 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

September 17, 2024

Service was great but it took my 5 hours. . But I was surprised now dealership charges 1.75% on credit card transactions even though all the service charges and labor increased a huge amount More

by Mohammad Islam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nos Califica ( Alex)
Sep 23, 2024 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

September 12, 2024

Professional. I did not feel like being in a dealership even I’m in dealership. Enjoying working with my advisor, financial managers to help me get the right veh More

by DannyLhuynh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Ruiz Andres and Bilah
Sep 12, 2024 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

September 10, 2024

Had an appointment and was in/out. Service technicians was friendly and kept me informed. I’ve been a customer of Don McGill for many years. More

by dormanvalerie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Harrison
Sep 12, 2024 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

September 09, 2024

Super clean , friendly people great service explained everything everything in a timely manner will always go back , been going for 20 years More

by Raymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Larry service manager
Sep 12, 2024 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

September 08, 2024

No pressure process that resulted in a sale. Berlin was very polite and accommodating throughout the experience. More

by jgoyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erlon, Victor and Juan.
Sep 09, 2024 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

September 07, 2024

Ms Crystal was very professional and helpful. Don McGill is a great Company.Also Mr. Price.Thank you for taking care of my RAV4. More

by plillie55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Price and Ms. Crystal.
Sep 09, 2024 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

September 07, 2024

Thank you Robert in the service department at Don McGill for providing information and assistance towards helping my Tundra run great! More

by Wells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Sep 09, 2024 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

September 07, 2024

Excellent sales associates they've got there. Good deals you can always have at all times. I can always recommend Din McGill dealership More

by id_adetona
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Reyna, Jesus Pedraza, Jadon Sweet, Grecia Caldera.t
Sep 09, 2024 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

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