
Don McGill Toyota
Houston, TX
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First time I cannot give a 5-star review. They took a long time to change the oil for my car and, when it was finally ready, they did not let me know. I had to go and look for somebody to bri They took a long time to change the oil for my car and, when it was finally ready, they did not let me know. I had to go and look for somebody to bring me my car. I went to know if they could fix the litle door for the fuel door and they were charging me $150,00. I am very disappointed. More
Myka was very nice and wasn't pushy. The Suv I wanted to buy was apparently sold the same day we spoke and found out about it when I got there. We had to wait for our Rav 4 because there The Suv I wanted to buy was apparently sold the same day we spoke and found out about it when I got there. We had to wait for our Rav 4 because there seems to be a shortage of vehicles all over and I should get it within 7-10 working days. I do feel the price was rather high but then again what isn't now adays. I did check around and the price is the same all over. I just wish I had at least driven out in my new Rav 4. Hopefully they will keep me updated on delivery. More
Really poor customer service for car service. People never give solution to the problems of the car and never has a positive aptitude for either helping or supporting customer. Larry Tuttle (service man never give solution to the problems of the car and never has a positive aptitude for either helping or supporting customer. Larry Tuttle (service manager) is always playing in the computer.. lazy guys.. not recommended at all… More
I had an appt to test drive a vehicle that I saw online... The salesperson was great.. took it for a test drive and was ready to purchase the vehicle, but wanted to give an offer..... or get a good online... The salesperson was great.. took it for a test drive and was ready to purchase the vehicle, but wanted to give an offer..... or get a good offer. After the salesperson talked to his manager to come back to tell me the car was sold... Why wasn't I told that before going there and wasting my time..... Something seem off and discriminatory about this place... More
I went in to Toyota to get my free life time oil change like I usually do but then am attempted to be sold new tires. I know that my tires still had time for me to make an informed decision on my tires so like I usually do but then am attempted to be sold new tires. I know that my tires still had time for me to make an informed decision on my tires so I tell them no but then go into my car and the tire light is on. I think that they probably did it to get me nervous about my tires but I know better and go get my air filled up somewhere else. I then get in my car later in the night and the air is empty again. That’s when I’m sure something is wrong with my tire. So I look and there is a huge gash. I look at the rest of the tires and they all have huge gash marks that look purposely made. I’ve gone into the dealership and are claiming that they did not do it and they are refusing to show me the cameras. They are doing everything they can to not show me proof that they didn’t do it. All I want is proof that they didn’t do it but have yet to receive any. Be careful with this place when you get your oil change and who knows what else. More
Alisa me engaño me Hiso manejar 45 min Para llegar a ver el carro y cuando llego el carro estaba vendido y siempre me comuniqué con ella. En verdad no tuvo compasión ni respeto el carro y cuando llego el carro estaba vendido y siempre me comuniqué con ella. En verdad no tuvo compasión ni respeto More
Don McGill is an excellent dealership - everyone is very friendly and professional. Warm greetings all along the way from everyone who works there. No one is too rushed to help. It is the most convenient de friendly and professional. Warm greetings all along the way from everyone who works there. No one is too rushed to help. It is the most convenient dealership to me and I couldn't be happier - no thought of shopping around. More