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Don McGill Toyota

Houston, TX

4.9
1,448 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,448 reviews

December 20, 2022

Both sales and F&I were very professional. Thank you making a smooth transition on my purchase. More

by teirbui
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ulysses Price, Awap
Dec 21, 2022 -

Don McGill Toyota responded

Thank you for your business and this five-star review! We are thrilled to hear that you found the vehicle you need with a delightful, hassle-free experience provided by our dealership. Please let us know if there is anything else we can help you with!

December 20, 2022

Excellent. ...Mr. Fran Cano explained to us everything we asked.....He is an excellent person....thank you.... More

by mongolito53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Cano
Dec 21, 2022 -

Don McGill Toyota responded

Thank you for your review! We are glad to hear your experience at Don McGill Toyota was a positive one and we will be sure to pass this information to Mr.Frano Cano.

December 18, 2022

Jose Martinez was both courteous and professional. My wife and I had lots of questions and he patiently answered them all. I highly recommend him to anyone shopping for a vehicle. More

by Jimco1001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
Dec 19, 2022 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Don McGill Toyota is happy to hear that Jose was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

December 16, 2022

At a regular (no. Charge) service, mechanic came out to caution me about regular checking air pressure on tires (it was 20lbs).and I really appreciate the tip! More

by Waltersmic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry unknown
Dec 19, 2022 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Don McGill Toyota in the future!

December 15, 2022

Taking time what needs to be done and and keep me updated while working on my car More

by mayana2@juno.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Dec 16, 2022 -

Don McGill Toyota responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

December 15, 2022

Friendly staff, clean, and very professional. My service advisor informed me what my car need in the advance. More

by Jeffnguyen1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Le
Dec 16, 2022 -

Don McGill Toyota responded

Jeff, thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

Dec 16, 2022 -

Jeffnguyen1963 responded

Definitely

December 14, 2022

Customer waiting lounge is comfortable. Had an appointment for service this morning. Work got completed in a timely and professional manner while I was going through some of the emails. More

by Syed Hasan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon
Dec 14, 2022 -

Don McGill Toyota responded

Syed, thank you for your review and 5-star rating. We strive to make every customer feel comfortable and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

December 14, 2022

The waiting time was a little bit longer than I expected but overall I did receive an excellent service.Thank you. More

by trannghi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffani.
Dec 16, 2022 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Don McGill Toyota in the future!

Dec 18, 2022 -

trannghi responded

Thanks for providing an excellent service .

December 13, 2022

Felt very welcomed. Very excellent service. Fast and efficient. As a returning customer, I believe it’s was much better experience. More

by Shivan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rana
Dec 14, 2022 -

Don McGill Toyota responded

Shivan, we appreciate your business and 5-star rating! We are glad to hear that you experienced a speedy and efficient service experience, which we strive to give all of our customers. We look forward to helping you again in the future.

December 13, 2022

Pedro Nieto help me to find thr car I was looking for. I had the best experience ever. Thank you for your knowledgeable help More

by lisbethmontano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Nieto
Dec 14, 2022 -

Don McGill Toyota responded

We appreciate your wonderful rating and review! We strive to get our customers good deals while providing the best experience possible, so it is wonderful to hear that Pedro gave you such excellent service. Enjoy your new car!

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