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Don McGill Toyota

Houston, TX

Overview
Reviews
Vehicles
4.9
1,448 Reviews
Call Dealership (844) 763-9517
View Awards

11800 Katy Freeway

Houston, TX

77079

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Showing 1,448 reviews

January 01, 2023

5 excellent! !!! Great service, I truly enjoyed my experience with Mr. Price. I would highly recommend him to anyone. Please let Mr. Price that I apprecia More

by brodie1200@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Ulysses Price
Report | Print
Jan 02, 2023 -

Don McGill Toyota responded

Brodie, thank you for your review! We are glad to hear your experience at Don McGill Toyota was a positive one and we will be sure to pass this information to Mr. Price.

December 31, 2022

Excellent customer service -prompt no wait time and service process was smooth no issues. Keep it up More

by kseg04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
Jan 02, 2023 -

Don McGill Toyota responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

December 31, 2022

So easy and fast to get service for my car, with appointment I spend less than 1 hour for tire rotation, oil change and multi point inspection. More

by romeogaray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephany
Report | Print
Jan 02, 2023 -

Don McGill Toyota responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

December 31, 2022

I really appreciate the above and beyond service I received from both Babacar & Kenny. Every concern/need I had was addressed and they really treated me like I've shopped there many times before. So g More

by victoriadeyemi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Babacar, Kenny
Report | Print
Jan 02, 2023 -

Don McGill Toyota responded

Thank you for your positive review and five-star rating, Victoria! We make it our top priority to treat our customers like family, so it is wonderful to hear that Babacar and Kenny went above and beyond for you. Please come back to see us again in the future!

December 31, 2022

Great job on my 2022 RAV4. I’m very pleased. Thank y’all. Great service team. More

by mvillarreal247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra
Report | Print
Jan 02, 2023 -

Don McGill Toyota responded

We appreciate your excellent review! It is our pleasure to provide the best customer service experience possible, and we're glad to hear that your visit was no exception, thanks to our service team. We're always here for all of your RAV4 needs!

December 30, 2022

I appreciate your service as well as patience with my constantly calling. My car is running very well. Thank you! Thank you! More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
Report | Print
Jan 02, 2023 -

Don McGill Toyota responded

Ron, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Don McGill Toyota in the future!

Jan 02, 2023 -

Ron responded

You’re welcome

December 29, 2022

Very friendly and fast got my wife and I in and out with than a few hours More

by Evan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Hadi, Kenneth Brown
Report | Print
Dec 30, 2022 -

Don McGill Toyota responded

Evan, we appreciate your business and 5-star rating! We are glad to hear that you experienced a speedy and efficient service experience, which we strive to give all of our customers. We look forward to helping you again in the future.

December 29, 2022

I had a wonderful experience. Everyone was very nice and Robert was very helpful. He answered all of my questions. More

by sondraclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert and the service technician
Report | Print
Dec 29, 2022 -

Don McGill Toyota responded

Sondra, thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

December 23, 2022

Me estafaron me vendieron una camioneta usada con un choque estaba en Carfax después de 7 meses lo supe.porque me disponía a re financiarla y en ese proceso salió el reporte en Carfax y también fue vend More

by luisa.martinez.0766
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vendedor
Report | Print
Dec 27, 2022 -

Don McGill Toyota responded

Por favor llame a nuestro Gerente de Servicio al Cliente, Lindsay Lobos, al 281-496-2000.Si es posible, por favor danos un poco mas de información para tratar de resolver cualquier problema que haya tenido.

Dec 27, 2022 -

luisa.martinez.0766 responded

Ya todo lo.explique bien y me extraña que me sugieran que llame a Lindsay Lobos ya que ella siempre estuvo al tanto de.lo que estaba sucediendo y cuando fui a entregar la camioneta ella estuvo presente. Cuando descubrí que la camioneta estaba reportada como chocada me dirigí a el Dealer donde.la.compre hablé con el vendedor hablé con Lynsey y le advertí que si no se hacían responsables de esa estafa y engaño y me recibían la.camiometa y me entregarán otro vehículo le advertí que yo la.entregaria aunque.dańara mi crédito y a ella no le importo para nada. Así que tome acción y la entregué pero también lo reporte y denuncie a los lugares correspondientes de el Estado de Texas. Les agradezco por favor que no me molesten más tono quiero tener ningún tipo de.contacto con ustedes ya dañe mi crédito pero no podía quedarme burlada porque yo e.sido un cliente A 1 por 5 Años

December 20, 2022

Don McGill Toyota has excellent employees Aylissa May (sales) and Jay Pedraza (finance manger made car buying a good and positive experience. My hats off to them. Thank you guys for all your help. I will More

by foxymama32469392
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyissa May and Jay Pedraza
Report | Print
Dec 21, 2022 -

Don McGill Toyota responded

Thank you for your excellent rating and review of Don McGill Toyota! It is great to hear that Aylissa and Jay helped you to have a good experience and that you are satisfied with our services. We appreciate your business and look forward to helping you again in the future.

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