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Don McGill Toyota

Houston, TX

4.9
1,461 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,461 reviews

January 09, 2023

I love this dealership. The service is great and wait time is minimal. Their appointment system is very user-friendly. I appreciate them. More

by Lfbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jan 10, 2023 -

Don McGill Toyota responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

January 07, 2023

We went there there to find a new car. The trims and colors they had did not matched what we were looking for. The salesman said that he will let us know as soon as a car like the one we w More

by luigomch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jorge Cordero.
Jan 10, 2023 -

Don McGill Toyota responded

Luis, we apologize for your experience. If you would like to discuss this matter further, please reach out to our Customer Relations Manager, Lindsey Lobos, at 281-496-2000 so that we can better understand this issue. We look forward to hearing from you.

January 05, 2023

Excellent Customer Service! Impeccable patience and helpful with all my questioning for a first time buyer. More

by lanhle_819
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco and Leandro
Jan 05, 2023 -

lanhle_819 responded

Thank you so much for providing me with Excellent Customer Service!

January 05, 2023

Pleased with outstanding service and, please keep an excellent job. Your pure and genuine service is appreciated. Great Job Mr Donatello Sazo and Mr Victor Ruiz. More

by rosaliakasokonya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gonatello Sazo and Victor Ruiz
Jan 05, 2023 -

rosaliakasokonya responded

It was a great opportunity……!

January 05, 2023

Always helpfull, professional, and friendly each time I'm there for service on my car. Wouldn't consider going to another dealership! More

by marston16743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lester
Jan 06, 2023 -

Don McGill Toyota responded

We are thankful for your business and this excellent review! It is wonderful to hear that our service team provided you with superior service and that you enjoyed your experience with us. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

January 04, 2023

Easy to get an appointment. Service writer was courteous and informative. Follow up with recommended work was timely. Final cost was less than estimated which is a good thing. More

by Old fossil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Jan 06, 2023 -

Don McGill Toyota responded

We appreciate your wonderful rating and review! We strive to get our customers good deals while providing the best experience possible, so it is wonderful to hear that our service team gave you such excellent service. Come back and see us soon!

January 04, 2023

I arrived a bit early but it was no problem, I was greeted as I drove up, they took my information and was escorted to a service writer inside. This is how it should be done as opposed to the way it w More

by gjdohmann
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Well done
Jan 06, 2023 -

Don McGill Toyota responded

Thank you for your positive review and for doing business with us! It means the world to us to see our customers come back. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

January 03, 2023

Erick service representative very efficient and friendly. Always gets me in and out promptly; full service done on my car at a very reasonable price. Thank you. Joe Boyd More

by joeboyd51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick
Jan 06, 2023 -

Don McGill Toyota responded

Joe, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

January 03, 2023

The team at Don McGill Toyota helped us find the exact vehicle we wanted at a great price. Customer service is excellent. More

by alan86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crissy Moreland
Jan 06, 2023 -

Don McGill Toyota responded

We appreciate your kindness and 5-star review. Thank you for choosing us for your recent vehicle purchase. We are happy to hear that our team provided the knowledge necessary to help you with your purchase and that he made you feel at ease. Please come back to see us in the future!

January 03, 2023

Excellent service, Thanks to Yadi Rodriguez, I definitely recommend her. She is professional, kind and absolutely the sweetest saleswoman. I highly recommend her. More

by celly70.al@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yadi Rodríguez
Jan 06, 2023 -

Don McGill Toyota responded

Thank you for this five-star review! We are thrilled to hear that you had a delightful, hassle-free experience provided by Yadi Rodriguez. Please let us know if there is anything else we can help you with!

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