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Don McGill Toyota

Houston, TX

4.9
1,448 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,448 reviews

January 16, 2023

Since purchasing from Don McGill, I have been consistently pleased with all interactions. Everyone has been courteous and professional in their capacity to meet my needs. More

by creekdi43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Today, Joey, Asst. Manager in Service Dept.
Jan 17, 2023 -

Don McGill Toyota responded

Thank you for this excellent review and rating! We are glad to hear you had a good experience with every part of our dealership! We look forward to seeing you again!

January 14, 2023

I always have a great experience when I go for my car maintenance. They are professional and fast. More

by sferris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Jan 17, 2023 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Don McGill Toyota in the future!

January 14, 2023

Although the wait was long, everyone was nice and friendly. My service was good and my car was washed. More

by b_shardin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Jan 17, 2023 -

Don McGill Toyota responded

Thank you for your 5-star rating. We strive to give every customer a great experience!

January 14, 2023

I was surprised beyond words at the professionalism displayed in carrying out the maintenance on my truck without compromising expected standard level of service within the shortest time frame. I'm so More

by dotadeoye65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Jan 17, 2023 -

Don McGill Toyota responded

We appreciate your business and 5-star rating! We are glad to hear that you experienced a speedy and efficient car buying experience, which we strive to give all of our customers. We look forward to helping you again in the future.

January 13, 2023

They are convenient, prompt and courteous. To date all of my maintenance and service work has been completed to my satisfaction. More

by Eagleflight73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman
Jan 13, 2023 -

Don McGill Toyota responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

January 11, 2023

Very Courteous and Professional . .From the moment you step out your car till the time you leave,,all the staffs are up on their toes to make sure your visit was worth the while.. More

by Omotara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot the names
Jan 12, 2023 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Don McGill Toyota in the future!

January 09, 2023

Top of the line customer service, highly recommend it, very satisfied, above and beyond attention!!! More

by RMoreno23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucia, and Alex
Jan 10, 2023 -

Don McGill Toyota responded

Thank you for your positive review and five-star rating! We make it our top priority to treat our customers like family, so it is wonderful to hear that our team went above and beyond for you. Please come back to see us again in the future!

January 09, 2023

I love this dealership. The service is great and wait time is minimal. Their appointment system is very user-friendly. I appreciate them. More

by Lfbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jan 10, 2023 -

Don McGill Toyota responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

January 07, 2023

We went there there to find a new car. The trims and colors they had did not matched what we were looking for. The salesman said that he will let us know as soon as a car like the one we w More

by luigomch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jorge Cordero.
Jan 10, 2023 -

Don McGill Toyota responded

Luis, we apologize for your experience. If you would like to discuss this matter further, please reach out to our Customer Relations Manager, Lindsey Lobos, at 281-496-2000 so that we can better understand this issue. We look forward to hearing from you.

January 05, 2023

Pleased with outstanding service and, please keep an excellent job. Your pure and genuine service is appreciated. Great Job Mr Donatello Sazo and Mr Victor Ruiz. More

by rosaliakasokonya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gonatello Sazo and Victor Ruiz
Jan 05, 2023 -

rosaliakasokonya responded

It was a great opportunity……!

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