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Don McGill Toyota

Houston, TX

4.9
1,452 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,452 reviews

February 10, 2023

I purchased my tundra here and receive great service also - I can recommend this dealership More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Davis
Feb 16, 2023 -

Don McGill Toyota responded

Jeff, we are thrilled to know that you found your Toyota Tundra with the help of our team! Thank you for your business and this great review!

February 10, 2023

My experience was flawless. Great communication and an excellent result. My truck is 16 years old and the gold paint is starting to lose its luster. I was concerned painting More

by Gina Henderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, Torri
Feb 16, 2023 -

Don McGill Toyota responded

Thank you for your business and this great recommendation, Gina! We are happy to hear that the body shop gave you superior service. Come back and see us for any and all vehicle needs!

February 09, 2023

The place was accommodating and the Sales rep assosted us all the way until we got our unit. Will recommend to others More

by avila_marlon
Recommend Dealer
Yes
Employees Worked With
Rommel Manuel
Feb 16, 2023 -

Don McGill Toyota responded

Marlon, we appreciate your recommendation and review. Thank you for choosing us for your recent vehicle purchase. We are happy to hear that our team provided you with the knowledge necessary to help you with your purchase and that he made you feel at ease. Please come back to see us in the future!

February 09, 2023

Everyone I dealt with was pleasant and efficient. I am very pleased with my purchase. More

by Lfmtx
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Prince
Feb 16, 2023 -

Don McGill Toyota responded

Thank you for this excellent review and rating! We are glad to hear you had a good experience with every part of our dealership! We look forward to seeing you again!

February 08, 2023

Respectful and nice salesperson (shout out to Rana). No pressure at all and good price too More

by TLT
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rana and Pena
Feb 09, 2023 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Don McGill Toyota is happy to hear that Rana was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

February 06, 2023

Service work done in a timely manner, good advise offered on options for repairs. Comfortable waiting area. More

by gekunkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uri
Feb 06, 2023 -

Don McGill Toyota responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

February 02, 2023

Great work by Mr. Jamarion Taylor in helping me obtain my vehicle same day thanks More

by Champion
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamarion Taylor
Feb 03, 2023 -

Don McGill Toyota responded

Champion, we appreciate your business and 5-star rating! We are glad to hear that you experienced a speedy and efficient car buying experience, which we strive to give all of our customers. We look forward to helping you again in the future.

February 01, 2023

I bought my 2018 4Runner 2 yrs ago and had service ever since. Seems they are always busy and with attitudes. Just recently, I had an oil change and they missed the “O” ring on the oil filter. So, I had a More

by Eric L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erick
Feb 01, 2023 -

Don McGill Toyota responded

Eric, we are sorry that you did not have the experience you were anticipating because we strive to give all of our customers the best experience possible. It’s unfortunate that there was a miscommunication and we apologize for the inconvenience and confusion with your appointment. We will be happy to continue addressing any further concerns, so please give our Customer Relations Manager, Lindsey Lobos, a call at 281-496-2000. We hope to hear from you soon.

February 01, 2023

very good reception, patient with clients ,good support, fast service. Thank you so very much . More

by Jeannedinangue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEFFANY CAMPOS
Feb 01, 2023 -

Don McGill Toyota responded

Jeanne, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Don McGill Toyota in the future!

January 31, 2023

Team is very informative and attentive to customer needs and questions. Having a person meet you at service line really speeds up check in process, so the service gets started quickly. Great team at Don Mc More

by jjsantillan60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Guerrero
Jan 31, 2023 -

jjsantillan60 responded

Great

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