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Don McGill Toyota

Houston, TX

4.9
1,452 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,452 reviews

March 08, 2023

They did what they said and kept in contact with me. Was satisfied with the service. More

by Donmcgill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Mar 09, 2023 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Don McGill Toyota in the future!

March 06, 2023

As always mr. Lary the service director very helpful, courteous and very personable. Always provide the best customer service!!! More

by Najm_am
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not too sure of the name
Mar 07, 2023 -

Don McGill Toyota responded

We are thankful for your business and this excellent review! It is wonderful to hear that Mr.Lary provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

March 06, 2023

Always excellent service at Don McGill Toyota! My Toyoya Care Maintenence is usually done with in and hour and with friendly service. More

by kimberlyannz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Mar 07, 2023 -

Don McGill Toyota responded

Kimberly, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

March 03, 2023

These folks were very kind, patient and try hard to help you get in and out very quickly. I recently went in earlier than my appointment. In my trunk, I had, oysters and shrimp to take to my brothers after More

by Joyce k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I cannot come up with any names
Mar 03, 2023 -

Don McGill Toyota responded

Joyce, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

March 02, 2023

Big, neat and clean place. Very welcoming attitude by agents who are very professional too.loved their service More

by Sultanactg30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Hernadez, Mr.Arian, Mr. Belal
Mar 03, 2023 -

Don McGill Toyota responded

Thank you for your excellent rating and review of Don McGill Toyota! It is great to hear that our team helped you to have a good experience and that you are satisfied with our services. We appreciate your business and look forward to helping you again in the future.

March 02, 2023

Excellent service experience at Don McGill Toyota, specially to Mr. IVAN for the great customer service. Thank you so much for your help. More

by Karlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IVAN (customer service), Chase (appointment)
Mar 03, 2023 -

Don McGill Toyota responded

Karlos, thank you for this five-star review! We are thrilled to hear that you had a delightful, hassle-free experience provided by Mr. Ivan. Please let us know if there is anything else we can help you with!

March 02, 2023

One of the best vehicle purchasing experiences I have had! This is a terrific dealership that cares about its customers and employees. Don McGill had a truck with the exact color and features I was More

by RyanF713
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rana, Ethan, and Kenneth
Mar 03, 2023 -

Don McGill Toyota responded

Ryan, thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your Vehicle needs!

March 01, 2023

The best service in Houston I have been a regular customer since I moved to the city, and keep coming there despite having now to drive some extra miles from my new home at 77021 More

by Pompeubrasil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Mar 01, 2023 -

Pompeubrasil responded

I have been a regular customer since 1995, when I arrived in Houston, And I keep coming to Don McGill Toyota despite having now to drive some extra miles (and having to put up with the terrible Houston traffic) from my new home at 77021. I miss one service that was regularly offered at the dealership: My car was always washed after it was serviced.

Mar 01, 2023 -

Pompeubrasil responded

Pompeubrasil responded publicly on 3/01/23 5:08 PM I have been a regular customer since 1995, when I arrived in Houston, And I keep coming to Don McGill Toyota despite having now to drive some extra miles (and having to put up with the terrible Houston traffic) from my new home at 77021. I miss one service that was regularly offered at the dealership: My car was always washed after it was serviced.

February 26, 2023

Just purchased a vehicle from this dealership and had a very pleasant experience. I did not want to drive out without negotiating a price first. Alex was very helpful and was upfront about giving me a walk More

by Car buyer from Houston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 28, 2023 -

Don McGill Toyota responded

We appreciate your wonderful rating and review! We strive to get our customers good deals while providing the best experience possible, so it is wonderful to hear that our service team gave you such excellent service. Come back and see us soon!

February 25, 2023

I always recieve excellent customer service, they make sure my car stays in good shape. More

by mojohnson72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan, Dori
Feb 28, 2023 -

Don McGill Toyota responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

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