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Don McGill Toyota

Houston, TX

Overview
Reviews
Vehicles
4.9
1,455 Reviews
Call Dealership (844) 763-9517
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11800 Katy Freeway

Houston, TX

77079

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Showing 1,455 reviews

April 28, 2023

Excellent experience made appointment for oil change and was out in less than 30 minutes More

by Captainsimos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian G
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Apr 30, 2023 -

Don McGill Toyota responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

April 27, 2023

Yes, the scheduled time was 1400 and I arrived at 1340 . The lines service person directed me into the service area , waited and young man came service came and assisted me. More

by Jcrump25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
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Apr 30, 2023 -

Don McGill Toyota responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

April 26, 2023

Don McGill Toyota’s staff is professional and courteous in how they treat their customers. More

by Kelling.davidh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor, Asst Service Manager
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Apr 27, 2023 -

Don McGill Toyota responded

Kelling, thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

April 26, 2023

Reliable and timely service. Great communication. Best thing--alleviated the incredibly annoying back-up beeping Thanks More

by Chase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Apr 27, 2023 -

Don McGill Toyota responded

Chase, we appreciate your business and 5-star rating! We are glad to hear that you experienced a speedy and efficient car buying experience, which we strive to give all of our customers. We look forward to helping you again in the future.

April 25, 2023

Steffany provided amazing customer service. Provided a discount for alignment and told me I was overdue. Appreciate the discount in times where the prices are up all over the place. I had work More

by dDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany
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Apr 26, 2023 -

Don McGill Toyota responded

Thank you for your business and 5-star review! We'll be sure to pass your kind words on to Steffany. Come back and see us again!

April 24, 2023

Greeters on the drive were helpful, service writers were nice, helpful and knowledgeable. I was pleased with the timely matter in which my car was serviced and the work was done correctly. More

by eggert.rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Apr 25, 2023 -

Don McGill Toyota responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

April 22, 2023

Service advisor was helpful and kept me up to date on the struts of my vehicle More

by David0815@me.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
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Apr 25, 2023 -

Don McGill Toyota responded

David, thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

April 21, 2023

Robert & Liu took care of my car (her name is: Dita Von Teese) for me... they are the absolutel BEST!!! More

by Claudia Ramirez-Herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, Liu
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Apr 25, 2023 -

Don McGill Toyota responded

Claudia, thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

April 19, 2023

We appreciate the service. The package deal that comes when we purchase the vehicle. Customer Service. More

by Donald.heath65@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustovo
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Apr 20, 2023 -

Don McGill Toyota responded

Donald, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all of your vehicle needs!

April 16, 2023

Outstanding service by representative and technician. Took swift care of recall and belts screeching noise. More

by jgvelez07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie
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Apr 18, 2023 -

Don McGill Toyota responded

Thank you for this five-star review! We are thrilled to hear that you had a delightful, hassle-free experience provided by our service team. Please let us know if there is anything else we can help you with!

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