
Don McGill Toyota
Houston, TX
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Been good experience since the purchase of my 2003 Tundra back in September 2004, about Nineteen years ago. Especially working with the best customer service in the person of Christian Garzcia Tundra back in September 2004, about Nineteen years ago. Especially working with the best customer service in the person of Christian Garzcia More
The service department at Don McGill is fantastic. I had taken my vehicle elsewhere for the yearly vehicle inspection and they failed my car. There was no indication of any issue with my car. Ivan the I had taken my vehicle elsewhere for the yearly vehicle inspection and they failed my car. There was no indication of any issue with my car. Ivan the Assistant Service Manager handled everything in a very quick and professional manner. They even washed the car. I will never go anywhere else for Service! They are the best! More
Always extremely helpful and courteous. Really appreciate the adherence to appointment times. I've used Don McGill for years and even now after I've moved to Galveston, I continue to make t Really appreciate the adherence to appointment times. I've used Don McGill for years and even now after I've moved to Galveston, I continue to make the drive to Houston for my Toyota needs. On today's visit, Erik in particular was extremely helpful with everything. More
The worst experience i have ever had. First they make you sign the lease before the vehicle is available. So you are making lease payments on a vehicle you don't even have possession of. First they make you sign the lease before the vehicle is available. So you are making lease payments on a vehicle you don't even have possession of. Then I find out Toyota Financial does not have an account set up yet. I have made 2 lease payments to the dealership and have no idea if these will be applied to my account when it is eventually created. In the meantime the third payment is coming due and I have no way to make the payment. This is a nightmare and no one seems to care or even able to resolve this nightmare. Doing business with this dealership has been a huge mistake. More
Don McGill Toyota dealership makes getting your car repairs done not only in a timely manner but in a very clean efficient and friendly manner. No one ever wants to go and wait for the car repairs but repairs done not only in a timely manner but in a very clean efficient and friendly manner. No one ever wants to go and wait for the car repairs but at Don McGill Toyota they make it fairly painless! Thank you so much for a great service! More