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Don McGill Toyota

Houston, TX

4.9
1,455 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,455 reviews

May 09, 2023

Excellent service ,technician listened attentively to your concerns and explained the required steps to be taken to fix or service your vehicle More

by macharles27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
URY
May 11, 2023 -

Don McGill Toyota responded

Thank you for this five-star review! We are thrilled to hear that you had a delightful, hassle-free experience provided by our service team. Please let us know if there is anything else we can help you with!

May 09, 2023

The dealer provided Excellent service from the beginning to the end, as they always do. More

by Jbyerly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember any names
May 11, 2023 -

Don McGill Toyota responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

May 08, 2023

Been good experience since the purchase of my 2003 Tundra back in September 2004, about Nineteen years ago. Especially working with the best customer service in the person of Christian Garzcia More

by kcegbuna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Garcia
May 11, 2023 -

Don McGill Toyota responded

We are thankful for your business and this excellent review! It is wonderful to hear that Christian Garzcia has provided you with superior service and that you enjoyed your experience with us. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

May 05, 2023

Dealership is like any non luxury dealership but Christian did a great job of keeping me informed and tanking care of the Uber rides, etc. More

by Garychisum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
May 11, 2023 -

Don McGill Toyota responded

Gary, thank you for your excellent rating and review of Don McGill Toyota! It is great to hear that Christian helped you to have a good experience and that you are satisfied with our services. We appreciate your business and look forward to helping you again in the future.

May 04, 2023

The service department at Don McGill is fantastic. I had taken my vehicle elsewhere for the yearly vehicle inspection and they failed my car. There was no indication of any issue with my car. Ivan the More

by Ldellostritto
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ivan Cortez
May 11, 2023 -

Don McGill Toyota responded

Thank you for your positive review and for doing business with us! It means the world to us to see our customers come back. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

May 02, 2023

Always extremely helpful and courteous. Really appreciate the adherence to appointment times. I've used Don McGill for years and even now after I've moved to Galveston, I continue to make t More

by Jnlee924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik, several others but don't know their names.
May 11, 2023 -

Don McGill Toyota responded

Thank you for allowing us to earn your business! We know you have a choice of dealerships and we appreciate that you chose us. We work hard to make sure all our customers have a great experience with our dealership, and we're happy to hear that Erik was able to give you that kind of service. We look forward to helping you again in the future.

May 01, 2023

The worst experience i have ever had. First they make you sign the lease before the vehicle is available. So you are making lease payments on a vehicle you don't even have possession of. More

by angeliclucero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lindsey Lobos,Danielle MacKenzie
May 11, 2023 -

Don McGill Toyota responded

Thank you for your review. Your feedback helps us improve our processes and we appreciate you taking the time to let us know where we fell short. We understand that you have been in contact with our team and this issue has been resolved. If there is anything you need, please let us know!

May 11, 2023 -

angeliclucero responded

Yes, Lupe in finance resolved this problem for me. She was very understanding and made everything right. She is a great asset to the dealership.

May 01, 2023

Don McGill Toyota dealership makes getting your car repairs done not only in a timely manner but in a very clean efficient and friendly manner. No one ever wants to go and wait for the car repairs but More

by sherrie.dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ury Cuellar
May 02, 2023 -

Don McGill Toyota responded

Sherrie, we are thankful for your business and this excellent review! It is wonderful to hear that our service team has provided you with superior service and that you enjoyed your experience with us. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

April 29, 2023

Me gusta la atencion es excelente jose Luis PIEDRAHITA es el mejor vendedor! Toyota ez el mejor! More

by Catalansonia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JOSE LUIS PIEDRAHITA
Apr 29, 2023 -

Catalansonia responded

Jose Luis Piedrahita

Apr 29, 2023 -

Catalansonia responded

JOSE LUIS PIEDRAHITA

April 28, 2023

Had a very good experience with the sales people and the accountant was very good More

by Mir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rukeyser Bennett and Bilal
Apr 30, 2023 -

Don McGill Toyota responded

Thank you for allowing us to earn your business, Mir. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

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