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Don McGill Toyota

Houston, TX

Overview
Reviews
Vehicles
4.9
1,455 Reviews
Call Dealership (844) 763-9517
View Awards

11800 Katy Freeway

Houston, TX

77079

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Showing 1,455 reviews

August 16, 2023

They have serviced our cars for about twenty years. Competent people and car care Also very people caring More

by Eclecticmedmarti
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Garcia
Report | Print
Aug 18, 2023 -

Don McGill Toyota responded

We are thankful for your business and this excellent review! It is wonderful to hear that our service team has provided you with superior service and that you enjoyed your experience with us. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

August 15, 2023

Mr Romario Bento and Mr Ulysses Price went out of their way to accommodate me. They handled me with love and i will be forever grateful to them. More

by carlottareneau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romario Bento and Ulysses Price
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Aug 18, 2023 -

Don McGill Toyota responded

Thank you for your positive review and five-star rating! We make it our top priority to treat our customers like family, so it is wonderful to hear that Mr. Romario and Mr. Ulysses went above and beyond for you. Please come back to see us again in the future!

Aug 18, 2023 -

carlottareneau responded

I sure will. I'm on my 4th Toyota from Don McGill Toyota ( Kirkwood) and Mr Bento was always my sales guy. Love him like family.

August 15, 2023

Mr. Carlos Hernandez gave us a very great deal in our trade in and vehicle. 👍 More

by Fernando C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez, Jesus.
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Aug 18, 2023 -

Don McGill Toyota responded

We appreciate your wonderful rating and review, Fernando! We strive to get our customers good deals while providing the best experience possible, so it is wonderful to hear that Mr. Carlos gave you such excellent service. Enjoy your new vehicle!

August 12, 2023

Excelente la atención del vendedor Christian Bauer lo recomiendo al 100% mil gracias espero ir de nuevo y el me vuelva atender More

by Jose escourido
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Bauer and Kenneth brown
Report | Print
Aug 18, 2023 -

Don McGill Toyota responded

Jose, gracias por tus cinco estrellitas y comentario. Nos esforzamos todos los dias para ofrecer excelencia en nuestro servicio y nos contenta que pudimos superer tus expectativas. Esperamos verte por aca de nuevo para cualquier necesidad automotriz que tengas. Gracias.

August 09, 2023

Every one was very helpful answering my questions. All so knowledgeable. My experience there was great. More

by BB Gun
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian Bauer, Mr. Manuel
Report | Print
Aug 10, 2023 -

Don McGill Toyota responded

We appreciate your recommendation and review. Thank you for choosing us for your recent vehicle purchase. We are happy to hear that our team provided you with the knowledge necessary to help you with your purchase and that he made you feel at ease. Please come back to see us in the future!

August 09, 2023

Very pleasant environment . Ulessys Price always creates a customer friendly environment . He is s always helpful . More

by GM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ulessys, Price
Report | Print
Aug 10, 2023 -

Don McGill Toyota responded

Thank you for your business! We'll be sure to pass your kind words on to Ulessys. Come back and see us again!

August 08, 2023

On July 29, 2023, I went in to buy a new car. I was in there for 15 minutes and there were a lot of employees and customers, some employees were sitting down. No on approached me said hello etc More

by kayvill14
Finance Experience
Recommend Dealer
No
Employees Worked With
No one
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Aug 10, 2023 -

Don McGill Toyota responded

Thank you for your review. We're disappointed to hear about your negative experience. We always strive for a timely experience at our dealership and we will work to improve. Your feedback helps us improve our processes and we appreciate you taking the time to let us know where we fell short.

August 07, 2023

Great service, less waiting time. Staffs are ver helpful and friendly. While waiting in the lobby, there are water and coffee to enjoy. Overall great service! More

by kevindo2530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Delgado
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Aug 09, 2023 -

Don McGill Toyota responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

August 05, 2023

The only complaint I have they never told me I would be charge for the filters. The person that to schedule told it was part of my maintenance. 104.00 for filters was alot for us. Since we are on fix incom More

by JUANITA RAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick
Report | Print
Aug 09, 2023 -

Don McGill Toyota responded

Juanita, we are sorry that you did not have the experience you were anticipating because we strive to give all of our customers the best experience possible. It’s unfortunate that there was a miscommunication and we apologize for the inconvenience and confusion regarding payment.

August 02, 2023

Very good service and mechanic changed air filter and made my car smells very good! More

by jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Aug 04, 2023 -

Don McGill Toyota responded

Jenny, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all of your vehicle needs!

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