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Don McGill Toyota

Houston, TX

4.9
1,455 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,455 reviews

August 27, 2023

Happy with the Sale's guy and Mr Victor Ruiz, we been buying from same location from 15 Year ago thank you for all the good job. Al Murcia AND Martha. More

by almurcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Ruiz and Fernando Meza
Aug 28, 2023 -

Don McGill Toyota responded

Thank you for your business and this five-star review! We are thrilled to hear that you found the vehicle you need with a delightful, hassle-free experience provided by Mr. Victor. Please let us know if there is anything else we can help you with!

August 26, 2023

All personal stuff is it’s very nice people and all my friends I toking this dealer have very good work More

by Wilfredo Navarro Nawilfred123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric costumer service
Aug 26, 2023 -

Wilfredo Navarro Nawilfred123 responded

Siempre que llevo mi carro su personal está muy bien capacitado y su atención es excelente

August 25, 2023

They squeezed me in for same day service on a Friday afternoon. Fair prices and great communication. I will be coming back for future servicing. More

by JJReckless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Aug 28, 2023 -

Don McGill Toyota responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

August 25, 2023

The greeting was welcoming and professional. Everyone was nice and professional. My reservation were on time and overall Im happy with my service. More

by tbrit1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Im not sure
Aug 28, 2023 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Don McGill Toyota in the future!

August 24, 2023

I bought this car 6 years ago and every service has been done by Don McGill. Mike Lester has been in charge of servicing my car. He's been an asset to Toyota dealer and I was very pleased for years. He More

by doloresgracia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 28, 2023 -

Don McGill Toyota responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

August 24, 2023

Don McGill Toyota service dept have always met my expectations. Have had car for 7 years and have always been pleased. Had Mike Lester for many years and now I have Robert. I refuse to go to any oth More

by doloresgracia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lester and now Robert
Aug 28, 2023 -

Don McGill Toyota responded

We are thankful for your business and this excellent review! It is wonderful to hear that our service team has provided you with superior service and that you enjoyed your experience with us. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

August 21, 2023

They are easy to get to, fast, friendly and courteous. This is the only place I’ll take my wife’s truck! More

by c_johnson62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
Aug 24, 2023 -

Don McGill Toyota responded

Thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

August 20, 2023

Prompt and friendly service. The service cost was below my expectations. My next car purchase would be for sure from Don McGill Toyota. More

by talco737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ayoub
Aug 24, 2023 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all of your vehicle needs!

August 19, 2023

Dealer needs better waiting area, coffee is the only drinks. No snacks, no bottle water, no new cars to look at. Very depressing to see such a great product being behind the times. More

by Kwelsh1065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman
Aug 24, 2023 -

Don McGill Toyota responded

We are sorry to hear you didn't have a great experience with us. We pride ourselves on helping people have the best experience possible at our dealership. However, we do provide our customers with access to vending machines near the service area for those who would like a snack or drink.

August 18, 2023

5 starts service they got me and out as quick as 1 hour and yuri was very friendly and helpful More

by Abbas haddad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yuri
Aug 24, 2023 -

Don McGill Toyota responded

Abbas, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

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