Don McGill Toyota

I think this dealership really has their act together when it comes to customer service. I have been having my car serviced at Don McGill Houston on the Katy freeway for the many years as I can remember. when it comes to customer service. I have been having my car serviced at Don McGill Houston on the Katy freeway for the many years as I can remember. Today I had an appointment for Ivan to do my 90,000 mile check up at 7:30 AM. I was taking promptly at 7:30 AM and I will explain to me that I would come out cheaper by going ahead and doing my 100,000 mile check up since I had about 92,000 miles on my car. He was prepared when I got there with what he was going to tell me and with his explanation of his recommendation that I do the hundred thousand mile check up and I agreed with him. I was in an out in 2 1/2 hours which was just about what Irene told me it would be, so I was a happy camper! They have a very nice waiting area, which is clean and comfortable, and for years I have noticed, which is probably a woman thing that their bathroom is kept so clean by the lady who takes care of it. That means a lot to women and I think it’s important to mention in this review. Great job, Ivan, and I’ll be back to see you!😊 More

Friendly staff, and a good selection of vehicles. Prices were reasonable. Very good salesperson “Crissy” Prices were reasonable. Very good salesperson “Crissy” More

Good customer service. The service guy who helped me was really helpful, knowledgeable and friendly. The service guy who helped me was really helpful, knowledgeable and friendly. More

Wonderful experience. My appointment was honored and the customer service went above and beyond. Highly recommended! My appointment was honored and the customer service went above and beyond. Highly recommended! More

Christian Garcia was vert helpful in giving me a full explanation on what was wrong with ny car, he had the best customer service and was very attentative and nice. explanation on what was wrong with ny car, he had the best customer service and was very attentative and nice. More

The service was professional and fast! I would recommend Don McGill to anyone with a Toyota. Christian is an excellent service writer! I would recommend Don McGill to anyone with a Toyota. Christian is an excellent service writer! More

I am so happy with services. Mr joes and Mr Alex Brown done a great job handling my issues. God bless you.Well done job. Very happy customer 💯👍 Mr joes and Mr Alex Brown done a great job handling my issues. God bless you.Well done job. Very happy customer 💯👍 More

Very cordial & truthful analysis, excellent service & feed back. Cozy lounge & clean restrooms. Appointments are advisable. feed back. Cozy lounge & clean restrooms. Appointments are advisable. More

Joey Delgado took care of our routine service very quickly and efficiently, as always. We appreciate his work. quickly and efficiently, as always. We appreciate his work. More

Gustavo was great, he definitely deserves a raise! ! My service was done in a quick and timely matter. ! My service was done in a quick and timely matter. More