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Don McGill Toyota

Houston, TX

4.9
1,409 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,409 reviews

August 21, 2023

They are easy to get to, fast, friendly and courteous. This is the only place I’ll take my wife’s truck! More

by c_johnson62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
Aug 24, 2023 -

Don McGill Toyota responded

Thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

August 20, 2023

Prompt and friendly service. The service cost was below my expectations. My next car purchase would be for sure from Don McGill Toyota. More

by talco737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ayoub
Aug 24, 2023 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all of your vehicle needs!

August 19, 2023

Dealer needs better waiting area, coffee is the only drinks. No snacks, no bottle water, no new cars to look at. Very depressing to see such a great product being behind the times. More

by Kwelsh1065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman
Aug 24, 2023 -

Don McGill Toyota responded

We are sorry to hear you didn't have a great experience with us. We pride ourselves on helping people have the best experience possible at our dealership. However, we do provide our customers with access to vending machines near the service area for those who would like a snack or drink.

August 18, 2023

5 starts service they got me and out as quick as 1 hour and yuri was very friendly and helpful More

by Abbas haddad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yuri
Aug 24, 2023 -

Don McGill Toyota responded

Abbas, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

August 16, 2023

They have serviced our cars for about twenty years. Competent people and car care Also very people caring More

by Eclecticmedmarti
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Garcia
Aug 18, 2023 -

Don McGill Toyota responded

We are thankful for your business and this excellent review! It is wonderful to hear that our service team has provided you with superior service and that you enjoyed your experience with us. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

August 15, 2023

Mr Romario Bento and Mr Ulysses Price went out of their way to accommodate me. They handled me with love and i will be forever grateful to them. More

by carlottareneau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romario Bento and Ulysses Price
Aug 18, 2023 -

Don McGill Toyota responded

Thank you for your positive review and five-star rating! We make it our top priority to treat our customers like family, so it is wonderful to hear that Mr. Romario and Mr. Ulysses went above and beyond for you. Please come back to see us again in the future!

Aug 18, 2023 -

carlottareneau responded

I sure will. I'm on my 4th Toyota from Don McGill Toyota ( Kirkwood) and Mr Bento was always my sales guy. Love him like family.

August 15, 2023

Mr. Carlos Hernandez gave us a very great deal in our trade in and vehicle. 👍 More

by Fernando C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez, Jesus.
Aug 18, 2023 -

Don McGill Toyota responded

We appreciate your wonderful rating and review, Fernando! We strive to get our customers good deals while providing the best experience possible, so it is wonderful to hear that Mr. Carlos gave you such excellent service. Enjoy your new vehicle!

August 12, 2023

Excelente la atención del vendedor Christian Bauer lo recomiendo al 100% mil gracias espero ir de nuevo y el me vuelva atender More

by Jose escourido
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Bauer and Kenneth brown
Aug 18, 2023 -

Don McGill Toyota responded

Jose, gracias por tus cinco estrellitas y comentario. Nos esforzamos todos los dias para ofrecer excelencia en nuestro servicio y nos contenta que pudimos superer tus expectativas. Esperamos verte por aca de nuevo para cualquier necesidad automotriz que tengas. Gracias.

August 09, 2023

Every one was very helpful answering my questions. All so knowledgeable. My experience there was great. More

by BB Gun
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian Bauer, Mr. Manuel
Aug 10, 2023 -

Don McGill Toyota responded

We appreciate your recommendation and review. Thank you for choosing us for your recent vehicle purchase. We are happy to hear that our team provided you with the knowledge necessary to help you with your purchase and that he made you feel at ease. Please come back to see us in the future!

August 09, 2023

Very pleasant environment . Ulessys Price always creates a customer friendly environment . He is s always helpful . More

by GM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ulessys, Price
Aug 10, 2023 -

Don McGill Toyota responded

Thank you for your business! We'll be sure to pass your kind words on to Ulessys. Come back and see us again!

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