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Don McGill Toyota

Houston, TX

4.9
1,409 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,409 reviews

August 29, 2023

Miss crystal gave great customer service and the maintenance team took real good care of my vehicle. More

by Outstar6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Aug 30, 2023 -

Don McGill Toyota responded

Thank you for your business! We'll be sure to pass your kind words on to Crystal. Come back and see us again!

August 29, 2023

I've never had a better service experience! Your team is amazing, Steffany is a truly amazing & made my 1st Toyota experience one to remember. Your maintenance team heard about my big trip & wo More

by Austinja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany
Aug 30, 2023 -

Don McGill Toyota responded

We appreciate your excellent rating and review! We are honored that you chose us for your first Toyota car buying experience and that Steffany was able to help you find a vehicle you love. Come back and see us for all of your vehicle needs.

August 29, 2023

Making the appointment on line was not difficult at all. I received confirmation and reminders on my phone via text, and I was basically able to walk in to my appointment without having to wait to speak wit More

by NRW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan, cashier, greeter
Aug 30, 2023 -

Don McGill Toyota responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

August 28, 2023

Being a customer for more than three years now, no regrets. Workers are very professional and friendly. More

by bolagarba69
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Alex, Ms Steffany Campos, Mr Christopher.
Aug 28, 2023 -

Don McGill Toyota responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

August 27, 2023

Happy with the Sale's guy and Mr Victor Ruiz, we been buying from same location from 15 Year ago thank you for all the good job. Al Murcia AND Martha. More

by almurcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Ruiz and Fernando Meza
Aug 28, 2023 -

Don McGill Toyota responded

Thank you for your business and this five-star review! We are thrilled to hear that you found the vehicle you need with a delightful, hassle-free experience provided by Mr. Victor. Please let us know if there is anything else we can help you with!

August 26, 2023

All personal stuff is it’s very nice people and all my friends I toking this dealer have very good work More

by Wilfredo Navarro Nawilfred123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric costumer service
Aug 26, 2023 -

Wilfredo Navarro Nawilfred123 responded

Siempre que llevo mi carro su personal está muy bien capacitado y su atención es excelente

August 25, 2023

They squeezed me in for same day service on a Friday afternoon. Fair prices and great communication. I will be coming back for future servicing. More

by JJReckless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Aug 28, 2023 -

Don McGill Toyota responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

August 25, 2023

The greeting was welcoming and professional. Everyone was nice and professional. My reservation were on time and overall Im happy with my service. More

by tbrit1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Im not sure
Aug 28, 2023 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Don McGill Toyota in the future!

August 24, 2023

Don McGill Toyota service dept have always met my expectations. Have had car for 7 years and have always been pleased. Had Mike Lester for many years and now I have Robert. I refuse to go to any oth More

by doloresgracia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lester and now Robert
Aug 28, 2023 -

Don McGill Toyota responded

We are thankful for your business and this excellent review! It is wonderful to hear that our service team has provided you with superior service and that you enjoyed your experience with us. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

August 24, 2023

I bought this car 6 years ago and every service has been done by Don McGill. Mike Lester has been in charge of servicing my car. He's been an asset to Toyota dealer and I was very pleased for years. He More

by doloresgracia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 28, 2023 -

Don McGill Toyota responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

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