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Don McGill Toyota

Houston, TX

4.9
1,409 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,409 reviews

September 08, 2023

Good service. The customer service personnel and the facilities are really good. Thank you very much More

by Leo Ibanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Harrison
Sep 10, 2023 -

Don McGill Toyota responded

Leo, thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

September 07, 2023

They did a thorough job on with making sure my car had all maintenance done on it, gave me a timeline of when my car would be finished and even had it done a week early. I bought my car from here and over More

by holiest.0mellow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany
Sep 10, 2023 -

Don McGill Toyota responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

September 06, 2023

Took care of a battery replacement credit very quick. Taylor was very helpful and professional. More

by Noel Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Henderson
Sep 10, 2023 -

Don McGill Toyota responded

Noel, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

September 06, 2023

I appreciated the courtesy of the team. The wait took longer than I hoped but was understandable due to number of customers. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Last name was Ayoub
Sep 06, 2023 -

Wayne responded

Thanking you for the services on Sept. 1, 2023.

September 06, 2023

Excelente service. I am very satisfied and I will recommend to my friends and relatives. More

by padrerafa
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Richard Harrison and Ramon Guerra
Sep 10, 2023 -

Don McGill Toyota responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

September 06, 2023

Excellent service. Friendly service. Always the best quality. my trust dealer. Good work team. Ok More

by José David Morales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Harrison
Sep 10, 2023 -

Don McGill Toyota responded

Jose, thank you for your excellent rating and review of Don McGill Toyota! It is great to hear that our team helped you to have a good experience and that you are satisfied with our services. We appreciate your business and look forward to helping you again in the future.

September 02, 2023

It looks very nice and clean in the dealership and the young lady named Courtney took care of me.She did a great job! More

by furch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Sep 03, 2023 -

Don McGill Toyota responded

Furch, we appreciate your excellent review! We're so glad to hear you felt safe during your visit with us as it is our top priority to keep up a clean and sanitized dealership. Come back to see us in the future!

Sep 03, 2023 -

furch responded

I will and tell my family and friends!

September 02, 2023

Everyone is great. Buying a vehicle is a time consuming process, but they make it as easy as possible. More

by andrealej
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan, Rana, Rommel
Sep 03, 2023 -

Don McGill Toyota responded

We appreciate your business and 5-star rating! We are glad to hear that you experienced a speedy and efficient car buying experience, which we strive to give all of our customers. We look forward to helping you again in the future.

August 30, 2023

I love the 2023 hybrid RAV4 I bought, which gets 40 mpg and has excellent acceleration, even in eco mode. The real clincher for me was the free lifetime maintenance and free loaner vehicle. More

by mlopez10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez - salesperson and Rommel Manuel - financing
Sep 03, 2023 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all your vehicle needs! Enjoy your New Toyota RAV4! Don't forget to come see us for regular service.

August 30, 2023

Excellent help from my service advisor. He showed me the procedure to engage the 4-wheel drive feature of my Tacoma. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 03, 2023 -

Don McGill Toyota responded

Thank you for allowing us to earn your business, Ben! We know you have a choice of dealerships and we appreciate that you chose us. We work hard to make sure all our customers have a great experience with our dealership, and we're happy to hear that our team was able to give you that kind of service. We look forward to helping you again in the future.

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