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Don McGill Toyota

Houston, TX

4.9
1,452 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,452 reviews

November 07, 2023

This is excellent dealership! All employees are highly professional, attentive and friendly! My vehicle service is always done fast. I’m a customer of fifteen years or so and I w More

by Galina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Nov 14, 2023 -

Don McGill Toyota responded

Galina, we are thankful for your business and this excellent review! It is wonderful to hear that our service team has provided you with superior service and that you enjoyed your experience with us. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

November 06, 2023

Great service, Christian kudos to you for impecable service all the time, Mrs. Berger D More

by Drucila Berger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Garcia
Nov 06, 2023 -

Don McGill Toyota responded

Drucila, thank you for your review! We are glad to hear your experience at Don McGill Toyota was a positive one and we will be sure to pass this information to Christian.

November 05, 2023

Your team was very professional Undrae is very diligent in efforts to please his customers Along with Chris they did an outstanding job More

by donnielester
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Undrae. Chris
Nov 06, 2023 -

Don McGill Toyota responded

Donnie, thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Don McGill Toyota is happy to hear that Chris and Undrae was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

November 04, 2023

Everyone was nice and polite. The place was very clean. Miguel was excellent. The ladies at the cashier were very nice and polite, and the young man who helped me when I needed a More

by Suniray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Nov 06, 2023 -

Don McGill Toyota responded

Thank you for this excellent review and rating! We are glad to hear you had a good experience with every part of our dealership! We look forward to seeing you again!

November 04, 2023

This is Sau Chun Chan, owner of the silver 2016 toyota corolla LE that was serviced for state inspection this past Thursday. I appreciate my service advisor, Robert H.'s, excellent customer service. He More

by Clarissa chan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert harrison
Nov 06, 2023 -

Don McGill Toyota responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

November 02, 2023

Helpful and fair to help make buying something now verses waiting and then maybe it would cause more problems More

by Dianacooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar, john and roman
Nov 06, 2023 -

Don McGill Toyota responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

November 02, 2023

The dealership was great in getting my tires installed in a timely manner and expediting my appt. More

by Jace7576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar and Roman
Nov 06, 2023 -

Don McGill Toyota responded

Thank you for taking the time to leave us a rating. Our #1 goal is 100% customer satisfaction for any service. We are always looking for ways to improve our Toyota dealership and would appreciate any feedback you would like to give.

November 01, 2023

Christian was very professional and polite and took care of all my needs in a timely manner More

by irenegalvan69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Garcia
Nov 03, 2023 -

Don McGill Toyota responded

Thank you for your positive review and five-star rating! We make it our top priority to treat our customers like family, so it is wonderful to hear that Christian went above and beyond for you. Please come back to see us again in the future!

November 01, 2023

Awesome service ! Really good taken care of. Sales rep was there every step of the way More

by J.salazar_20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos and Jorge
Nov 03, 2023 -

Don McGill Toyota responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

October 29, 2023

Victor is a Great Sales guy that pulled in all the needed resources to give us a great deal. Manage Andrei was also very very helpful in making sure we satisfied with the deal. Overall very great team. More

by Dee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Envoro and Andrei
Oct 31, 2023 -

Don McGill Toyota responded

Dee, we appreciate your excellent review! It is our pleasure to provide the best car-buying experience possible, and we're glad to hear that your visit was no exception, thanks to Victor. We're always here for all of your vehicle needs!

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