Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Don McGill Toyota

Houston, TX

Overview
Reviews
Vehicles
4.9
1,409 Reviews
Call Dealership (844) 763-9517
View Awards

11800 Katy Freeway

Houston, TX

77079

Directions

By Type

Showing 1,409 reviews

September 28, 2023

Team of Service Manager “Mike Lester” & his Assistant Service Manager “Christian Garcia” = Competent, caring. They deserve a score of 5/5. Thanks. More

by jubile_jle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lester ; Christian Garcia.
Report | Print
Sep 28, 2023 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Don McGill Toyota is happy to hear that Mike and Christian were able to give you the customer service we want everyone to experience. We look forward to seeing you again.

September 28, 2023

They. take good care of older customers, and pet us like puppies, making sure we have snacks and something to drink. More

by Plumleej
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan, and also got a couple of hugs from Ariel who sold us my sweet van earlier this year, and I congratulated him on his new promotion!
Report | Print
Sep 29, 2023 -

Don McGill Toyota responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

September 27, 2023

Personalized attention, very fast service and the staff is very friendly Its facilities and waiting room are comfortable and spacious. More

by Angel Marquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Report | Print
Sep 28, 2023 -

Don McGill Toyota responded

Angel, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all of your vehicle needs!

September 24, 2023

Steffany Campos was immediately accommodating. She was helpful, quick, and efficient at answering my questions and notified me immediately upon my vehicles completion. I can only hope I can get he More

by teamsunworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany Campos
Report | Print
Sep 25, 2023 -

Don McGill Toyota responded

We appreciate your recommendation and review. Thank you for choosing us for your recent vehicle purchase. We are happy to hear that Steffany provided the knowledge necessary to help you with your purchase and that he made you feel at ease. Please come back to see us in the future!

September 21, 2023

The first service on my vehicle was a delight and a breeze thanks to Taylor ! Very attentive and Bright personality ! Overall it very fast & before I knew it I was out and ready to . Toyota never d More

by JohanaR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Sep 22, 2023 -

Don McGill Toyota responded

Thank you for your business and this five-star review! We are thrilled to hear that you found the vehicle you need with a delightful, hassle-free experience provided by Taylor. Please let us know if there is anything else we can help you with!

September 15, 2023

My experience at Don McGill is always superb. Advisor Erik is a true asset to the organization. Vehicle mileage-289,000 and going strong which attests the knowledgeable technicians. I will co More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Joj
Report | Print
Sep 18, 2023 -

Don McGill Toyota responded

Stephanie, we appreciate your recommendation and review. Thank you for choosing us for your recent vehicle purchase. We are happy to hear that Erik provided you with the knowledge necessary to help you with your purchase and that he made you feel at ease. Please come back to see us in the future!

September 13, 2023

It was very easy to communicate with service writer for updates with texts message updates More

by collins_collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Reyes and Buck
Report | Print
Sep 14, 2023 -

Don McGill Toyota responded

Collins, thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

September 13, 2023

Am very pleased with the service I received from Don McGill Toyota today. I would recommend Don McGill Toyota. More

by lindam77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Sep 14, 2023 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Toyota of Katy in the future!

September 12, 2023

I would like to thank Christian Garcia for going above and beyond on helping getting my car fixed. Getting a loaner was very convenient, I didn’t have to worry about going to places while my vehicle was b More

by Yesenia Pena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Garcia
Report | Print
Sep 14, 2023 -

Don McGill Toyota responded

Yesenia, thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

September 08, 2023

Thank you to parts dept and Ivan Cortes for taking care of my requests and service needs. More

by wdmoore709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Cortes
Report | Print
Sep 10, 2023 -

Don McGill Toyota responded

Thank you for your business! We'll be sure to pass your kind words on to Ivan. Come back and see us again!

1
...
31
32
33
...
141