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Don McGill Toyota

Houston, TX

4.9
1,452 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,452 reviews

November 30, 2023

Robert Harrison truly put the express in express service. He kept me updated frequently on the status of my routine vehicle servicing . But he also slowed down when needed to to explain the different packag More

by Clarissa chan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Harrison
Dec 08, 2023 -

Don McGill Toyota responded

Clarissa, thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Don McGill Toyota is happy to hear that Robert was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

November 30, 2023

Easy to make apt and they always stay within the time frame! Friendly!! And polite! More

by lddaniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Dec 08, 2023 -

Don McGill Toyota responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

November 29, 2023

Excellent service from Cris Roman, an incredible salesman and I thank him for selling me my first car and an excellent job by Jay in the financial part More

by Bussobrisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cris Román, Jay
Dec 08, 2023 -

Don McGill Toyota responded

Thank you for your review! We are glad to hear your experience at Don McGill Toyota was a positive one and we will be sure to pass this information to Cris and Jay.

November 29, 2023

I liked your service, your assessor (Mr. Roman Guerrero) helped us really well during the process, and guide us to choose the best service for our Sienna. More

by jorgearuizg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Guerrero
Nov 29, 2023 -

Don McGill Toyota responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

November 15, 2023

Don McGill Toyota always treats me right and makes me feel very comfortable. From sales to service, everyone seems to go out of their way to make sure that I’m satisfied. More

by Lr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Nov 22, 2023 -

Don McGill Toyota responded

Lr, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Don McGill Toyota in the future!

November 14, 2023

Taylor Henderson was really helpful and took care of me . I highly recommend her 100 More

by Luis Alarcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Henderson
Nov 14, 2023 -

Don McGill Toyota responded

Luis, we are thankful for your business and this excellent review! It is wonderful to hear that Taylor provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

November 13, 2023

I was at location for oil change and get inspection. It was the first time @ this location some one professionally treated me. The lady was Ms. Crystal. She is an excellent person and I really appreci More

by Anet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Nov 14, 2023 -

Don McGill Toyota responded

Anet, we appreciate your recommendation and review. Thank you for choosing us for your recent vehicle purchase. We are happy to hear that Crystal provided you with the knowledge necessary to help you with your purchase and that he made you feel at ease. Please come back to see us in the future!

November 09, 2023

Fast and personable service. They welcomed me right away and took my car in for service. Thank you. More

by jimmy_calzavara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Harrison
Nov 14, 2023 -

Don McGill Toyota responded

Jimmy, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

November 08, 2023

Always great service, no complaints. I always feel that the technicians are looking after my safety and well being when looking over any of my Toyotas. More

by the4ps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany Campos
Nov 14, 2023 -

Don McGill Toyota responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

November 08, 2023

I have taken my Car to Don McGill Toyota since 2011. Great Service Managers, Chris Ayoub explains all cost. Timing of service completion. I am a Satisfied Customer. The only Toyota Dealership for Me!! More

by Excited 1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Auyob
Nov 14, 2023 -

Don McGill Toyota responded

We appreciate your wonderful rating and review! We strive to get our customers good deals while providing the best experience possible, so it is wonderful to hear that our service team gave you such excellent service. Come back and see us soon!

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