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Don McGill Toyota

Houston, TX

Overview
Reviews
Vehicles
4.9
1,452 Reviews
Call Dealership (844) 763-9517
View Awards

11800 Katy Freeway

Houston, TX

77079

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Showing 1,452 reviews

December 11, 2023

Courtney, the service advisor was very helpful, friendly, and professional. Keep up all the great work Courtney. ⭐️⭐️⭐️⭐️⭐️ More

by Jeffnguyen1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
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Dec 14, 2023 -

Don McGill Toyota responded

Thank you for your business, Jeff! We'll be sure to pass your kind words on to Courtney. Come back and see us again!

December 09, 2023

Service has always been great and they took the time out to answer your questions More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Harrison
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Dec 10, 2023 -

Don McGill Toyota responded

JT, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Toyota of Katy in the future!

December 09, 2023

The whole process was efficient and easy. My vehicle was ready when they said.In would be. Their people are friendly and knowledglable. . More

by mdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla
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Dec 10, 2023 -

Don McGill Toyota responded

Thank you for this excellent review and rating! We are glad to hear you had a good experience with every part of our dealership! We look forward to seeing you again!

December 07, 2023

Service provided was great! Details were communicated in a very professional manner. Keep up the good work. More

by retired122015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Dec 08, 2023 -

Don McGill Toyota responded

Thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

December 07, 2023

I highly recommend Don McGill Toyota and the Assistant Service Manager Steffany Campos for all your Toyota maintenance! The service is excellent, from arrival to departure! More

by phyllisepps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany Campos
Report | Print
Dec 08, 2023 -

Don McGill Toyota responded

Thank you for your business and this great recommendation! We are happy to hear that the service department gave you superior service. Come back and see us for any and all Toyota needs!

December 04, 2023

Good people good device nice coffe everything amazing and recommended this dealer the job it was good More

by Mary tennen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Dec 08, 2023 -

Don McGill Toyota responded

Thank you for allowing us to earn your business, Mary. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

December 03, 2023

excellent service timeing was as promissed very professional suggested opciones for future repairs very curiously More

by rbaay4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
Dec 08, 2023 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all of your vehicle needs!

December 02, 2023

The service at this location beginning with making the appointment throughout the entire process to completion was awesome/excellent, I would recommend your location to all my contacts. Keep up the Grrrre More

by Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
Dec 08, 2023 -

Don McGill Toyota responded

Robin, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Don McGill Toyota in the future!

December 01, 2023

I am happy with the service and the quality of service provided. The staff were very helpful and friendly. More

by talco737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Dec 08, 2023 -

Don McGill Toyota responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

December 01, 2023

Had a 2 pm appointment and was in and out in less than an hour for my 115,000 (5,000) mile service. More

by Bcar2611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unk
Report | Print
Dec 08, 2023 -

Don McGill Toyota responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

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